Sales Quiz: Can You Keep Your Customers Loyal?

Last Updated May 6, 2011 6:10 PM EDT

Customer loyalty is a big deal to sales professionals and the firms that employ them. Because it's easier to sell to existing customers than to acquire new ones, it's simple good business sense to keep the customers that you've got. With that in mind, this post contains a short quiz to test how much you know about customer retention, followed by some advice to make sure your customers stay loyal.

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