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Retailers Happy With Black Friday Turnout

The nation's shoppers -- who have been hibernating in recent months because of worries about rising gas prices and falling home values -- jammed malls and stores for pre-dawn discounts on everything from TVs to toys on the official start of Christmas shopping.

The aggressive tactics -- bigger discounts and expanded hours like midnight openings apparently worked. Based on early reports, Macy's Inc., Toys "R" Us, K-B Toys Inc. and others that pushed big price cuts, reported bigger crowds for the early morning bargains than a year ago. Target Corp. and Wal-Mart Stores Inc., said they were also pleased with the shopper turnout.

Electronic gadgets, particularly the hard-to-find Nintendo Wii, topped shoppers' wish lists, though frustrations were high among consumers who couldn't get their hands on the limited bargains.


Read more: Holiday Hoarders Rake It In Online
With the economy relying heavily on the consumer, however, it's crucial that the Black Friday euphoria lasts throughout the season, expected to be the weakest in five years.

"I'm really looking for the bargains this year because I'm losing my job; they're moving our plant to Mexico after the first of the year, so I have to be careful," said Tina Dillow of New Richmond, Ohio, who camped out at a Best Buy store near Cincinnati at 3 a.m. because of a great deal on a laptop.

Louise Jackson of Chesapeake, Va., arrived at the MacArthur Center, a mall in downtown Norfolk, Va., at 7:30 a.m., a half hour before it opened.

"We're just browsing, to see what's out here, to see if there's anything that would be worth it," she said. By 9:30 a.m., she hadn't bought anything, although she did place a pair of pants for herself on hold at Nordstrom. Her only shopping strategy was to keep an eye out for good deals.

"The tougher economic conditions are driving more shoppers to take advantage of early bird specials," said C. Britt Beemer, chairman of America's Research Group.

For customer Jennifer Angelet and her shopping companions, this Black Friday was also about the deal, reports CBS News correspondent Michelle Miller.

We know all the sales so we know if we're getting good prices or not," said Angelet.

Marshal Cohen, chief analyst at NPD Group Inc. agreed, but he noted shoppers were buying selectively. Overall, the biggest draws were consumer electronics, including flat-screen TVs, digital cameras, digital frames, and laptops. In toys, which have been battered by recalls of a slew of lead tainted Chinese toys, there were plenty of hits, including video games such as Activision Inc.'s "Guitar Hero III," toys related to Walt Disney Co.'s "Hannah Montana" and Smart Cycle from Mattel Inc.'s Fisher-Price, toy executives said.

Janet Hoffman, managing partner of the North American retail division of the consulting firm Accenture, believes that some parents, concerned about toy safety, may shift their purchases away from toys to video games and children's clothing. She added that sales of children's clothing fared unusually well Friday.

And while mainstream department stores such as Macy's and J.C. Penney Co., which hammered shoppers with big discounts Friday, seemed to pull in the crowds, traffic at mall-based apparel stores was disappointing, according to Wachovia Capital Markets LLC analyst John D. Morris. One problem is that there aren't a lot of must-have fashions.

Macy's chief executive, Terry Lundgren, said that 3,000 people started lining up at the Herald Square store at 5 a.m, forcing the store to open at 5:30 a.m., half hour earlier. That was up from about 2,500 people a year ago. Among some of the most popular early morning deals were Martha Stewart faux holiday trees, that were 50 percent off, and outerwear and sweaters, which were marked down by 40 percent to 50 percent.

"We all know that September and October were not great months, so there is some pent-up demand," Lundgren said. "We feel encouraged by the early signs."

Jerry Storch, chairman and CEO of Toys "R" Us Inc., which unveiled 101 early morning bargains, four times the number last year, reported 1,000 people waiting in line for the 5 a.m. opening at the Manhattan store, double the number a year ago.

Macy's, Toys "R" Us and others with locations in big cities also enjoyed increased business from foreign shoppers reveling in exchange rates that made discounts even deeper.

Melissa O'Brien, spokeswoman at Wal-Mart, which offered such specials as a Polaroid 42-inch LCD HDTV for $798 and a $79.87 Sony digital camera, only said "we are excited about today." Among the most popular items were flat-panel TVs, and various toys, particularly from the "Transformers" line. Special offers on GPS units and digital frames were selling "very fast," she said.

Target's spokeswoman Lena Michaud said traffic was strong based on a spot-check of stores. Gail Lavielle, spokeswoman at Sears Holdings Inc., which operates Sears, Roebuck and Co. and Kmart stores, reported traffic increases from a year ago.

Best Buy Co. drew more than a thousand shoppers to West Paterson, N.J. and to its Manhattan store for early morning bargains on Sony laptop computers, cut to $399.99 from $749.99, and GPS devices from TomTom for $119.99, from the normal $249.99, according to store managers.

Despite overall efforts to manage crowds better, frustrations remained high, particularly regarding Nintendo's Wii.

Pam Batts, of Raleigh, N.C., arrived at a Target in suburban Knightdale at 3:30 a.m. Friday, ready to buy a Wii for her 8-year-old son but left empty handed.

About 30 minutes before the doors opened, Target staff announced the store had been sold out of the consoles since Sunday.

"Now what do I do?" Batts asked. "I've got just a month to find one."

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