It Doesn't Click

Hello, tech support.

Hello, I was hoping you could help with a problem here.

We'll try. What's the problem?

I want to use your Internet service, but I don't know how to start.

Well, the first thing is to click on the My Computer icon on your screen.

Okay. (click Â….click) Nothing happened.

Try clicking a little faster.

Okay. ( Still nothing.

Are you sure the cursor is on top of the icon?

Well, it is a little hard to see when I have the mouse on the screen, but I think so.