Hello, tech support.
Well, here we go again. I've had to have you folks send me new copies of your software three times because the disks were bad. I wanted you to be on the phone with me when I install them this time to make sure everything is okay.
I'd be happy to step you through the installation.
I sure hope it works.
Well if your computer is already on ... let's go ahead and insert disk number one.
Just a secondÂ….(snap!) Okay.
What was that?
I was just getting the disk out from it's plastic case.
Your instructions say to remove the disks from the plastic coverings!