A Tough Case to Crack

Hello, tech support.

Well, here we go again. I've had to have you folks send me new copies of your software three times because the disks were bad. I wanted you to be on the phone with me when I install them this time to make sure everything is okay.

I'd be happy to step you through the installation.

I sure hope it works.

Well if your computer is already on ... let's go ahead and insert disk number one.

Just a secondÂ….(snap!) Okay.

What was that?

I was just getting the disk out from it's plastic case.


Your instructions say to remove the disks from the plastic coverings!