Paperwork stymies vets in getting benefits

July 10, 2012 4:33 PM

Over half a million veteran benefit claims are caught in the increasing backlog of applications piling up because of an out of date system that still relies on paper records. David Martin reports the unprecedented number of new claims being filed is flooding a bureaucracy that lags behind other agencies in technology.

Massive Veterans Affairs backlog leaves half a million waiting for benefits

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