Notebook: Buyer Satisfaction

June 13, 2008 2:52 PM

As flyers are filing more and more complaints, Katie Couric says that the airline industry could learn a thing or two from the fast food business, where corporations allow you to have it your way.

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Evening News Online, 12.01.09
19:14 December 1, 2009

Evening News Online, 12.01.09

Tuesday: President Obama announces his strategy for the war in Afghanistan; a suspected cop killer is fatally shot; and military families ready themselves for an increase in deployments.
Preparing for Deployment
2:34 December 1, 2009

Preparing for Deployment

Military families all over the country are preparing for deployment to Afghanistan as President Obama will announce to add an additional 30,000 troops. Byron Pitts reports
Will the War Turn around?
1:55 December 1, 2009

Will the War Turn around?

The additional troops send to Afghanistan will try to defeat the Taliban one town at a time. As David Martin reports, an extension of the current strategy is beginning to show results.
More Troops, More War?
3:39 December 1, 2009

More Troops, More War?

A U.S. military source described the fight against Taliban as a battle without winners. As Mandy Clark reports, sending more troops out could make the war more intense.
A Ticket for Tiger
1:41 December 1, 2009

A Ticket for Tiger

After all speculation surrounding the Tiger Woods investigation, authorities declared the case closed with a simple moving violation. As Randall Pinkston reports, Woods was at fault in the crash
Suspected Cop-Killer Shot
2:01 December 1, 2009

Suspected Cop-Killer Shot

As the bodies of the four slain officers were moved to a funeral home, their suspected killer was shot by a Seattle police officer after refusing to stop a stolen car. John Blackstone has more.

Jesus in an Iron
A Massachusetts woman was down on her luck as an image of Jesus under her ...
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Steamed Over Bikini Baristas
An espresso stand where the baristas wear bikinis has some residents of Bellevue, Washington imploring ...
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Congo's Gold
Five million people have died in the Democratic Republic of Congo in a war fueled ...
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The Great Explorer, Part 1
Robert Ballard discovered the Titanic, the Bismarck and the PT 109 and now 60 Minutes ...
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Live To Tell: Krystal's Courage
In Full: What if someone wants you dead but you live to tell? A 10-year-old ...
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Paula Deen Hit in Face with Ham
"Caught on Tape": Food Network and TV cooking star Paul Deen was hit in the ...
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The Great Explorer, Part 2
Robert Ballard is not just a shipwreck explorer, he is also a scientist who has ...
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How Far Would You Go For A Hot Dog?
Mo Rocca takes us on a cross-country journey in search of the perfect hot-dog, a ...
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Preview: Krystal's Courage
Live to Tell: A 10-year-old girl's story of survival and how she brought a ...
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Preview: Justice in the Heartland
A young father's mysterious disappearance haunts a small town. Was it murder? Susan Spencer ...
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Preview: Bob Ballard
Lara Logan profiles undersea explorer and pioneer Robert Ballard. This Sunday, Nov. 29, at 7 ...
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Diary of a Showgirl
In Full: In a series of exclusive video diaries, a showgirl reveals secrets about the ...
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60 Minutes, 11.29.09
Scott Pelley reports on Congo's gold war; Lara Logan reports on Robert Ballard, who ...
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The Cost of Dying
Many Americans spend their last days in an intensive care unit, subjected to uncomfortable machines ...
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Uchitel Denies Woods Affair
Rachel Uchitel denied rumors that she had an affair with Tiger Woods and hired celebrity ...
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Preview: Congo Gold
Five million people have died in the Democratic Republic of Congo in a war fueled ...
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Maziar Bahari: Witness
Recently freed after four months of interrogation and torture in Iran, Newsweek reporter Maziar Bahari ...
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The 'Chosin' Few
A new documentary is casting light on one of history's most brutal battles, the ...
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After 30 Years...Tom Petty Still Rocks
Tom Petty has kept his fans and made countless new ones over the 30 years ...
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Cop-Killer Manhunt
As the city of Lakewood, Washington mourned the 4 slain police officers, the search continues ...
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Rooney Not Negative?
People have often accused Andy Rooney of being negative. Now he wants to correct the ...
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Adam Lambert Answers Critics
Adam Lambert offers no apology for his sexually charged performance in his first interview since ...
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Web Extra: Echoes of the Past
The ghostly relics of a tragedy.
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Evening News Online, 11.30.09
Monday: President Obama will defend his decision to send 30,000 more troops to Afghanistan ...
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