CBS/AP/ April 14, 2011, 10:33 AM

Air traffic chief resigns after series of lapses

FILE - In this Sept. 18, 2008 file photo, Federal Aviation Administration (FAA) Chief Operating Officer Hank Krakowski poses in the cockpit of an FAA jet in a hangar at Washington's Reagan National Airport.

FILE - In this Sept. 18, 2008 file photo, Federal Aviation Administration (FAA) Chief Operating Officer Hank Krakowski poses in the cockpit of an FAA jet in a hangar at Washington's Reagan National Airport. / AP Photo/Charles Dharapak, File

The U.S. overseer of air traffic controllers resigned Thursday in the wake of several embarrassing episodes involving controllers leaving their posts unmanned, some even sleeping on the jobs, forcing planes to land without assistance.

Federal Aviation Administration head Randy Babbitt said he accepted the resignation of Air Traffic Organization chief Hank Krakowski, calling him a "dedicated aviation professional," but citing "unprofessional conduct on the part of a few individuals that have rightly caused the traveling public to question our ability to ensure their safety."

"This conduct must stop immediately. I am committed to maintaining the highest level of public confidence and that begins with strong leadership," Babbitt said in a statement.

LaHood: Air traffic control issues "outrageous"

Babbitt announced that David Grizzle, the FAA's chief counsel, will assume the role of acting chief operating officer of the agency while the search for a permanent replacement goes forward.

Word of Krakowski's resignation came as FAA officials were to meet privately Thursday with members of the House Transportation and Infrastructure Committee, which oversees FAA's budget. Key members of Congress — including Senate Majority Leader Harry Reid, D-Nev., and Sen. Jay Rockefeller, D-W.Va. — have demanded FAA stop controllers from sleeping on the job.

The latest lapse occurred Wednesday, when an air traffic controller in Reno, Nev., fell asleep on the job while an air ambulance flight tried to land with an emergency patient. After failing to contact the control tower, the pilot landed on his own.

The Reno incident was the second case this week of a sleeping controller. A controller at Boeing Field-King County International in Seattle was suspended after he fell asleep during his morning shift on Monday, the FAA said. He was already facing disciplinary action for sleeping on two separate occasions during an early evening shift in January, the agency said.

The latest cases follow three previously disclosed incidents in which controllers have been suspended, including two episodes of controllers sleeping on duty.

The National Air Traffic Controllers Association has warned against putting controllers alone on shifts and assigning tiring work schedules.

At most airport towers, there's no bathroom in the room on top of the tower, known as the cab. With only one controller on duty, the position has to go unattended at times if the controller needs to use a bathroom. It's common for the nearest bathroom to be located down a flight of stairs.

Two controllers at the airport in Lubbock, Texas, were suspended for an incident early March 29, the agency said. A controller in Fort Worth had to try repeatedly to raise the Lubbock controllers in order to hand off control of an inbound aircraft. The controllers also failed to hand off a plane departing Lubbock to the Fort Worth radar center, FAA said.

Appearing on "The Early Show" Thursday, Transportation Secretary Ray LaHood labeled the mishaps as "outrageous" and said they would "not stand on my watch."

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"We're not going to sit back and wait for somebody to tell us what to do. This is outrageous behavior. It's ridiculous. And that's the reason that I ordered two controllers in every tower so that people have the assurance that these towers are safe, and the controllers can guide planes in and out of airports," he said.

"These controllers need to be alert. They need to be awake. They need to be well-trained," he said. "This is a very bad situation, and we've stepped up, and I think taken action quickly, and we're going to continue to investigate these incidents until we get to the bottom of it."

One or two instances of sleeping in the tower might have been considered mistakes or "bad apple" employees. But seven recent cases is a dangerous pattern, and the FAA says it is taking immediate action, reports CBS News correspondent Wyatt Andrews. It has ordered an additional 27 controllers to work the midnight-8 a.m. shift, doubling up at airports where only one controller worked before.

Babbitt and Paul Rinaldi, the president of the National Air Traffic Controllers Association, the union that represents FAA's more than 15,000 controllers, will be visiting airports and radar facilities around the country next week "to reinforce the need for all air traffic personnel to adhere to the highest professional standards," FAA said in a statement.

The incidents come nearly five years after a fatal crash in Kentucky in which a controller was working alone. Investigators said the controller in Kentucky was most likely suffering from fatigue, although they placed responsibility for the crash that took 49 lives on the pilots.

LaHood stressed that flying is safe and that the new staffing addresses immediate concerns while officials do a thorough review of the situation -- including looking at training and shift timing.

"This is an outrageous situation that will not stand on my watch," he said. "We'll get to the bottom of it, and we'll get corrections."

FAA identified airport towers where a second controller was added to the midnight shift as: Akron-Canton, Ohio; Allegheny, Pa.; Andrews Air Force Base, Md.; Burbank, Calif.; Duluth, Minn.; DuPage, Ill.; Fargo, N.D.; two airports in Fort Lauderdale, Fla.; Ft. Worth Meacham, Texas; Grant County, Wash.; Kansas City, Mo.; Manchester, N.H.; Omaha, Neb.; Ontario, Calif.; Reno-Tahoe, Nev.; Richmond, Va.; Sacramento, Calif.; San Diego, Calif.; San Juan, Puerto Rico; Terre Haute, Ind.; Teterboro, N.J.; Tucson, Ariz.; Willow Run, Mich.; Windsor Locks, Conn.; and Youngstown, Ohio. A second nighttime controller was also added at an approach control facility in Omaha.

© 2011 CBS Interactive Inc. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed. The Associated Press contributed to this report.
30 Comments Add a Comment
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atomant59 says:
The nice thing about this administration is, if there is a screw up people resign, they don't get the Medal Of Freedom Award.
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atomant59 says:
August 27, 2006, 49 people killed in Airplane Crash in Kentucky

The National Air Traffic Controllers Association warned at the time against putting controllers alone on shifts and assigning tiring work schedules.

Wow all the way back in 2006, who was in charge then Hummmm ??????

Republican Rep. John Mica, D-Fla., chairman of the House Transportation and Infrastructure Committee, objected to adding more controllers at airports where nighttime traffic is light.
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onefeather2 says:
If you can't stay awake at night then don't take the job. And yes I have work for two major companies, they ran 24/6 I got off work between 1 an 2 in the morning, and no it was not union[should have been]. Yes things need to be changed but when you have the lives of others to be responsible for then there is No excuse for you to Not do your job. It seems it is just all about money.
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atomant59 replies:
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1 and 2 am, wooo those are nice hours, try sleeping during the day and then working till 7 or 8 am. Then tell me about working late hours.
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atomant59 says:
"The National Air Traffic Controllers Association has warned against putting controllers alone on shifts and assigning tiring work schedules."

Republican Rep. John Mica, D-Fla., chairman of the House Transportation and Infrastructure Committee, objected to adding more controllers at airports where nighttime traffic is light.

Why doesn't this A S S B A G resign???????
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cbsblogger says:
We are putting our society at risk in the interest of cutting costs so that billionaires can get tax cuts and to gift $100 million to their lazy and lucky offspring and pay no taxes. Most posting here pay higher tax rate than the oligarchs. This was about budget cutting that put the flying public in danger just as would a rule that said a co-pilot was no longer required. Redundancy is needed in some jobs.

It is probably needed too on Wall Street too but not because their hugely overpaid jobs are important, but to keep the thieves that caused this to be slightly more honest.
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Mungam44 says:
Besides having to tolerate being fondled by those TSA clowns, this provides another reason to travel on the ground and leave the flying to YOU. The idea that union involvement would make everything OK is laughable.
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jesushelovesyou says:
Under LaHood*

LaHood, you are outrageous! You are always waiting for the worst to happen and still you do nothing until everything falls around you! Wake up man!!!

*People who have names that match their careers are not always successful, like GM's Richard Wagoner or Toyota's Akio Toyoda. On the other hand it worked out very well for people like Michael Jordan, Donald Trump and Super Mario.
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atomant59 says:
You are extremely simplistic if you do not see the link between the three issues. A Good Union produces better training and protects employees from being over worked. Certain groups hate unions and disband them. Thereby increasing hours worked due to the termination in an attempt to cut cost. No more union protection from retaliation when members complain about working conditions. You get what you pay for. You can always drive but then there are those pot holes created by lazy highway workers, right? It's ashame Federal workers are not as perfect as all of you guys. Hey are troops are federal workers, complain about them...
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cardinal101 says:
How about putting a klaxon in the control tower that can be activated by an incoming pilot (three or five seconds) that cannot be turned off by the controller?
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helmyelsaid says:
Necessary,obligation act.
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