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CBS/ February 27, 2010, 12:47 PM

Dumb Job Interview Mistakes

The job interview is usually the most critical step in the job-seeking process.

But you'd be surprised what some people during those all-important sessions!

CareerBuilder.com did a survey of hiring managers to compile a list of the most common interview mistakes.

And on "The Early Show Saturday Edition," CareerBuilder Vice President of Human Resources Rosemary Haefner shed light on some of the blunders that were reported, and had pointers on the right way to handle job interviews:

Dressing Inappropriately

We've heard of everything from pajama pants to flip flops. It's always better to err on the conservative side and wear a business suit or, depending on the employer, at least business casual. You want to show the hiring manager that you take the opportunity seriously. Dressing improperly won't convey that message.

Asking Overly Personal Questions

We've heard of candidates asking hiring managers if they're single and if they'd like to go out for a drink. We've also heard of candidates asking what religion they practice or about their age. Questions should be focused on the company and position at hand. And it's critical that you ask good questions. Employers are looking for this, because it helps them gauge your knowledge of the company and level of interest. Consider asking, "Where do you see the biggest growth opportunities and challenges for your organization over the next five years? How do you see this position contributing to the success of the organization? How do you rate your competitors?"

Speaking Negatively About Previous Employers

Even if it's completely true, you don't want to be labeled a troublemaker or someone who isn't a team player. We've heard stories of candidates using expletives to describe previous employers, or referring to their previous boss as "the smurf," which is never going to work to your advantage. Focus on the positive -- that you are looking for opportunities to grow professionally and be a part of an organization where you can make a difference.

Using Cell Phones

Technology can be a major turn-off. One candidate actually answered her cell phone and asked the interviewer to step outside so she could have some privacy. Needless to say, she didn't get the job. If you do forget to turn off your electronics, apologize and turn the device off right away.

Lying

It's a clich?, but honesty is your best policy. It's OK to say that you don't have that information on hand, but you would be happy to follow up with the hiring manager over the phone or via e-mail, whichever is preferred. That provides you with an opportunity to interact with that hiring manager again. It's also important to bridge into a point that supports your qualifications such as, "While I don't have that information on hand, I'd be happy to provide you with some examples of projects I've worked on that exemplify my qualifications."

More Advice

How do you stand out from the crowd and get called in for an interview?


Get creative, but know your audience. One candidate sent a shoe with a resume to "get his foot in the door." He grabbed the hiring manager's attention and was invited in for an interview. That tactic worked for him, but it may not work for everyone. For example, what may be appropriate for an ad agency may not work for a financial firm.

Leverage social media. Consider creating your own professional group on sites like Facebook or BrightFuse.com to establish relationships with thought leaders, recruiters and potential referrals.

Show multiple personalities. Write several versions of your resume to cast a wider net and appeal to employers in different industries. Consider functional resumes that focus on skill set versus timeline of jobs, especially if you want to break into a new industry.

How do you make yourself memorable for the right reasons during an interview?

You need substance. We've heard of candidates bringing three references live with them in person during an interview. Again, that may work in some situations and backfire in others. All the gimmicks in the world won't matter unless you have substance to back it up. Come armed with specific examples of how you contributed to your previous employers and quantify results.

Come in with ideas. One of the best ways to stand out to an employer is to show that you're already thinking like an employee. If you're applying for a marketing position, come in with five ideas for marketing campaigns the company could consider. Or make a point of calling into the company's customer service line before the interview and provide insight on how that call.
Copyright 2010 CBS. All rights reserved.
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kfpeterson says:
The people who show up to interviews wearing flip flops and jeans are the smart ones. They are beating the system and getting unemployment. They just have to prove they went to an interview to get unemployment.
The news you need to go after is restrictions on unemployment payouts.
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toldyouso21 says:
Most companies use headhunters and screen applicants via their resume. There is nothing more important than your resume or CV (Curriculum vitae) with it--you can net an interview. Without it, you will not ever get hired.

Most companies screen the resumes then based on that schedule interviews--also the best time to look for a job is when you already have one (companies love to think they are stealing the talent of competitors) HR generally handles all of the paperwork in and as you are leaving a company but they seldom make the call to hire or fire--direct supervisors do this and these are usually done in round. This means for professional jobs, you have to interview with between 2 and as many as 10 other people all who get to vote on whether they think you are qualified and a good fit.

It is sort of like American Idol except the cheerleading and defending or detracting is done behind closed doors.

I have always been offered a job where I was able to get an interview and often, I was offered the job before the interview process was over (I left mulling over whether I wanted the job or not) If you are not offered the job at the time of the interview, or within 24 hours then you are probably not a slam dunk and not the first choice. If you have to go through another round it is because you have detractors in the midst.

If you go through more than 2 rounds and have a choice--unless it is a primo company do not take that job --there is infighting about you and you may inherit enemies before you are even hired or may be a pawn in an in house political war.

My advice to anyone just starting out--learn about the company--not their profit margins or stocks but what they actually do, what they make or sell and who they are owned by or who their subsidiaries are. If they are a regulated industry--KNOW those regs. You should be conversant in what matters to them. For instance, all US companies have OSHA, Food, Drug and Medical device companies are under the FDA, USDA and/or CBER. If they are an international company, they are also under EU regs and indiv. company inspectorates. Be conversant with the ideas if not the actual regs and try to get access to them. Know how a mfg process works (they are basically the same even though they use different equip and make different stuff) So if you are going into a place that makes stuff--they will have inventory, warehousing, mfg plants, testing plants, packaging, labeling, IT, shipping and of course each of those is broken down further. If you tour a plant don't just look around in a daze and do ask questions but they should be very general and not proprietary, the more you know that pertains to what a company does (ISO regs) the more impressed and more of a catch you will be. If you are a messy eater, eat sparingly and wipe your mouth often and never talk with your mouth full.

Try to go in for a teeth cleaning before your interview and clean your nails, if you have a cold, try to reschedule or take a med that enables you to not sneeze or cough all over the place--that is gross.
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brianbwb2011 replies:
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And if you land that job, immediately start saving every spare penny, and learning as much about the business as you can, develop networking with clients, even if you are not in sales.

Then, when you have saved enough, quit the company, and become their competitor. Jack all the clients you can, and have absolutely no regret about doing so, because the company will have no regret about having you teach your cheaper replacement, should you work long and hard enough.
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toldyouso21 says:
Employers are looking for this, because it helps them gauge your knowledge of the company and level of interest. Consider asking, "Where do you see the biggest growth opportunities and challenges for your organization over the next five years? How do you see this position contributing to the success of the organization? How do you rate your competitors?"


I have interviewed and hired and fired many people over the years. If someone asked me the kind of questions up above, I'd ask the applicant who was interviewing who? If you want to know what my company is doing read about us. I hire people who have the qualifications and have the background for my field which is very specific (Pharm mfg) I am not interested in seeing how interested they are in my company--they are here because they are interested in a paycheck.

here is some advice--the most critical job tool a prospective employee needs is his resume and a transcript. Let the employer lead with the questioning IF you ever get past HR. HR and head hunters field potential employees because my job is not HR. HR brings the candidates but the yes or no to hiring comes from people like me.

I am not interested in what clubs a person belonged to in college or who they know (unless it is someone higher up in my company but I usually get a heads up to that before the interview) I am not their friend. At my level, candidates are flown in and wined and dined. To get that far HR has already screened their transcript and pertinent job information what I am looking for is true interest, a self starter and if a person is a schmoozer of conniver they never make it past about 10 minutes with me. the more they know about my field and specifically my facility what we make and the mfg process--the higher the chances if they appear to be too much in charge--out they go--we do not want manipulative people, smart alecks or those who think they will keep a job by being the company clown.

Attire is important as is grooming--most jobs (at least in my field) require a minimum4 year degree in Microbiology or related fields or Chemistry--my employees will be interfacing with VPs and CEOs in vendor companies as well as staff all around the world--I want people who can represent the company, dress well, have manners but most important understand Pharm regs and what they mean--the most important thing is that most of those who interview do it between their real job and what we do not want is a green employee who has no clue, and will have to be spoon fed the industry--there is just no time for that and no inclination and what we really do is NOT taught in colleges or universities.
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brianbwb2011 replies:
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It sounds like your bottom line is the single important consideration for you, far above all else.

So don't start whining when the employee regards your company the same way, as just another time marker on the way to better things, and leaves you for a job paying an extra couple hundred a month.
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thomderr1 says:
The greatest answers that I have ever heard during an interview were in response to the question, "Why is it you have held nine different jobs in only seven years?"

In response to the first employer, the applicant stated that, "I don't like management."

The response, when queried about the last employer, "Well, a co-worker called out my name in the walk-in cooler, so I turned around and sliced him with a box cutter!"

Talk about an awkward 'goodbye and thanks for your time' moment.
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thomderr1 says:
The greatest answers that I have ever heard during an interview were in response to the question, "Why is it you have held nine different jobs in only seven years?"

In response to the first employer, the applicant stated that, "I don't like management."

The response, when queried about the last employer, "Well, a co-worker called out my name in walk-in cooler, so I turned around and sliced him with a box cutter!"

Talk about an awkward 'goodbye and thanks for your time' moment.
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brianbwb2011 replies:
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No sense of humor, eh?

Your rejection was probably better for him than you, an employee with a healthy sense of humor can be a valuable asset to the morale of other employees.
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jnicejob says:
To add to this article, I feel it is just as important to teach those looking for jobs the basics of applying for jobs. The following article does a great job in outlining the importance. http://www.associatedcontent.com/article/2720921/getting_a_job_in_7steps_explained_by.html?cat=31
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brianbwb2011 says:
In my youth, before I started my own business, I was being interviewed for a job, and my employer asked me why I wanted to work for his firm.

I replied, "Of a truth, I really don't. I just need to make enough cash st start up as your competition." Strangely enough, I got the job.

And true to my word, as soon as I had enough, I quit, and went into business for myself. Bet they weren't really expecting that.

The irony is that they are now defunct, and I am doing better than ever.
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