By

Sharyl Attkisson /

CBS/ February 24, 2010, 3:02 PM

Docs: Toyota Surges Related to Electronics

A federal grand jury in New York has subpoenaed documents related to the sudden acceleration problems on some of Toyota's cars.

Toyota's president will testify before Congress Wednesday. He'll likely be asked about an internal company memo that shows the car manufacturer saved $100 million in 2007 by persuading government regulators to narrow their investigation. The regulators agreed to just a limited recall.

Congress already has thousands of pages of Toyota documents to sift through, but CBS News obtained one internal document that could be devastating to Toyota's claims that electronics aren't at issue.

CBS News has learned that as early as 2005 Toyota engineers were redesigning software in response to complaints of cars surging unexpectedly, reports CBS News Correspondent Sharyl Attkisson.

That could be crucial because publicly Toyota has insisted for six years - through eight federal investigations - that electronics are not to blame when its cars surge, sometimes out of control.

Instead, Toyota faults drivers, floor mats and - more recently - sticky gas pedals.

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The internal document obtained by CBS News appears to contradict Toyota's claims. Dating back five years, it tracks Toyota's "monthly progress" in addressing "Surging back and forth sensation at constant throttle" in 2006 Lexus hybrids like the RX400h model. Toyota engineer Masahiro Ikeda notes surging "between 39-44 miles per hour" and "at 70 mph." The "fix"? Redesigning software for the car's Electronic Control Unit or ECU. "Software planned for first week in August," the internal document says.

In a response on Monday, Toyota acknowledged the internal reports of surging and the software fix. But a spokesman said it wasn't a problem of unintended acceleration; it was a more subtle rocking sensation that caused a seasick feeling and was fixed for customer comfort.

Experts say a glitch in Toyota's "Electronic Throttle Control System" would be much more expensive and problematic than faulty floor mats.

Two sensors measure the position of the accelerator pedal under the driver's foot.

"If it's an electrical problem, which I believe it is, then it really means that we have to question the whole way that the systems are constructed," electrical engineer Antony Anderson said.

So far, Toyota has recalled 7.475 million vehicles for supposed sticky pedals and floor mats. But those vehicles - and millions more on the road - have the electronic throttle control system at issue in the company's own report in 2005.
Copyright 2010 CBS. All rights reserved.
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    Sharyl Attkisson is a CBS News investigative correspondent based in Washington. All of her stories, videos and blogs are available here.

49 Comments Add a Comment
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rumsy1 says:
For CBS to link this technical service bulletin about surging
to unintended acceleration shows how little they know about automobiles
and they are doing the public a disservice by reporting as so.they are not the same. TCroly1 had it right. Do your homework CBS.
You would think they would have learned from 60 minuets horrible handling of Audi years ago. sensationalism and not journalism.
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TCroly1 says:
The reason that there is not linkage between the "Sudden acceleration" and the "surging" issue is that the "surging" is a result of the fuel/air mixture ratio set by the cars computer based on ambient environmental conditions, load on car and other factors. It is not the Throttle position which is what dictated whether the car would "accelerate" Yes, both systems are part of the cars computer, but they are two completely separate parameters and "surging" is a condition that occurs in just about any car to one extent or another.

Try to think of the "surging " as what it feels like when your transmission changes gears and you can feel the subtle buck to the cars forward progress. Hundreds of times a second the car's computer is adjusting the air fuel mixture to achieve the best fuel economy and transmit the least engine vibrations to the driver based on dozens of input sensors. sometimes it does this jpb better than others.

I understand that the general consumer does not understand the complexities of a modern fuel injected computer controlled car and an article like this one only serves to confuse the average person and cause hysteria.
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RedWings_ninety_one says:
by wxwizard1 February 23, 2010 12:05 PM EST
While I agree that computerized cars do have there share of problems, I'll point out two things:

1) The older manual cars weren't perfect either. They had more than there share of design problems resulting in crashes and deaths. Lets us not forget the infamous Corvair.

2) Computers are just another tool for getting a job done, they are neither good nor bad in and of themselves. The important thing is to engineer the total system properly. This is true for cars with or without computers. Unfortunately, the corporate demand to make huge profits is all to often the REAL reason why systems are designed poorly. Toyota certainly could have produced a more robust throttle, but I suspect they cut corners to buffer their profit.

If you can agree with the above, then don't be so quick to cast computers in a bad light. The real issue is companies degrading their engineering in favor of profits.
__________________________________________________________________
I'm not casting them aside, but it is too easy to tamper with them and to screw them up. You should never rely on computers for matters such as this, but you do have a point.
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wxwizard1 replies:
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And I agree with your points. In general the more complex you make something, the more opportunities there are for something to go wrong. That being the case, complex designs need to have redundant fail-safes as TomColt suggests.
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coolhand1 says:
redwing 91 when any car with a/c is in defrost mod it cycles the a/c compressor to allow seals and gasket lubrication during cold months as not to leak freon during use in warm weather this is why there is cold air in defrost mod
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TomColt says:
Most parachutes can be deployed at the correct altitude by an automatic opening device. When that doesn't work correctly though, the parachutist can and in fact, must deploy the parachute on his/her own. If that doesn't work, they then deploy their reserve chute.

Unlike the automobile industry, the free-fall community analyzes what goes wrong after every fatality and publishes the conclusions so that future equipment and techniques can avoid repeating lethal mistakes.

I don't mind having a computer chip help me with the brakes, steering, air-conditioning, or anything else. What I do find wrong is when the designers fail to build in a simple mechanical over-ride system; one in which I can save my own life should their more complex systems fail. Arrogance costs lives.
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RedWings_ninety_one replies:
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Bravo...
wxwizard1 replies:
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Excellent point!
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soap-suds says:
Speculative technological evaluation is weird. While I believe Sharyl Attkisson is a good journalist, this story needs some more work.

Why don't we just get on with it. The US DOT needs to obtain a subpoena for the system involved, and totally dissect and evaluate the hardware and software to determine what is happening; this stuff is not magic. Congress is not going to solve the problem, nor is a grand jury. Turn some good independent engineers loose and get it done!
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RedWings_ninety_one says:
You see? This is why you can't rely on computers too much. First the braking problems in the Prius, now this is uncovered to be the cause of the original problem. You need old fasioned manual control. None of this electronicly controlled crap.

Back in the day there used to be nothing but room under the hood, unless you had a really good engine. But, now you have to remove half of the engine to get to the engine. There's too much relying on computers. GPS is nice for some, OnStar is also a nice feature. However, all of this calling people, all of this push the gas and an electronic sensor will tell the engine how much gas to burn is one step too far.

Hell, if they went back to the models of the 40's and 50's, I imagine with all of the curves on the actual car, (if you thin the metal or use different metal) you could save a ton because the curves would cut the air better.

Keep OnStar, GPS, Seatbelts, Airbags, and the radio functions. Can the rest, it's just dead weight that could be sucking gas.

Another thing, your AC uses gas, but your defroster doesn't and when set to cold is often colder than your AC.
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wxwizard1 replies:
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While I agree that computerized cars do have there share of problems, I'll point out two things:

1) The older manual cars weren't perfect either. They had more than there share of design problems resulting in crashes and deaths. Lets us not forget the infamous Corvair.

2) Computers are just another tool for getting a job done, they are neither good nor bad in and of themselves. The important thing is to engineer the total system properly. This is true for cars with or without computers. Unfortunately, the corporate demand to make huge profits is all to often the REAL reason why systems are designed poorly. Toyota certainly could have produced a more robust throttle, but I suspect they cut corners to buffer their profit.

If you can agree with the above, then don't be so quick to cast computers in a bad light. The real issue is companies degrading their engineering in favor of profits.
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jackp32 says:
The problem is really caused by people pressing the gas pedal instead of the brake pedal. Liberals just don't know how to drive.
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GreatDepression replies:
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jackp32

Conservatives just don't know the Safety of Americans is more important than the Profits of Big Corporations like Toyota.
wxwizard1 replies:
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Jackp32:

Give me break man! Why does an article about Toyota require political pop shots. People like you (both DEMs and GOPs) are spending WAY too much time getting yourselves pissed at the other.

Find something better to do with your time and stop listen the hate mongers who are whipping up the mindless into a state of rage.
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GreatDepression says:
"...an internal company memo that shows the car manufacturer saved $100 million in 2007 by persuading government regulators to narrow their investigation. The regulators agreed to just a limited recall. "

GW BUSH WAS THE PRESIDENT ON 2007!
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magnumdr says:
Who in the world would let a cpmputer chip run the accelerator and braking system for a car. This is asking for trouble. With these systems run by a chip when the chip is compromised in any way you are at the control of your car. If you have a mechanical linkage system at least the control is alyays in the hands and feet of the driver. Toyota has the obligation to fix this problem. If it were me I would demand my money back and buy a safe car.
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