February 22, 2010 3:31 PM

The Whys and Why-Nows of Procrastination

By
CBSNews
(CBS)  "Better late than never" is the standard excuse for procrastination. Our Cover Story is reported (in more or less timely fashion) by John Blackstone:


To start this story about procrastination, we could begin with Marty Nemko, letting some time go by at the piano.

"I'm always trying to cram in as much as I can," he laughed, "and sometimes, it makes me late."

He counsels people who have trouble getting things started . . . but we'll get back to him, in a minute.

Because we could start with a list of prominent procrastinators.

President Bill Clinton was called "punctually challenged" by Al Gore. Robert Redford, Mariah Carey and Naomi Campbell are just a few of the famous known to have "time issues."

And then there is Barbara McKay-Smith.

Among her family and friends she is infamous for being late, a busy mother of two who admits she is hardly ever on time.

"Well, I guess it's all a matter of, what is 'on time'?" she said.

But before we get around to telling you more about Barbara . . . meet Diana DeLonzor. She has written a book for people who don't want to be late anymore. She knows the problem well.

"I was late for everything, and I had been all my life," she said. "I was suspended three times in junior high for tardies. I was late for weddings, funerals, and everything else in-between."

But, let's put off getting advice from Diana for just a minute, to talk about . . . standard time.

Standard time was adopted back in the 1800s to help the trains run on time. But now it turns out even train time can be subject to procrastination.

It was recently revealed that New York commuter trains pull out one minute after their scheduled departure time . . . hidden help for those who are always running just a little late.

But now that the extra minute is public, true procrastinators know they have one more minute to push it.

Diana DeLonzor calls them "deadliners": "Somebody who is drawn to that adrenaline rush of the last-minute sprint to the finish line."

She was once one of them.

"My heart beat faster, my blood moved through my veins faster," she said. "And I enjoyed that rush. AndI realized that's why I was late."

And being late amounts to more than a few wasted minutes.

"Chronic lateness cost the American public over $3 billion in lost productivity every year, and it causes a lot of stress in relationships," DeLonzor said.

The key to curing lateness, experts say, is to understand its origins.

"It could be fear of failure, it could be hedonism," said Nemko. "Some people are simply lazy. We're not allowed to use the word 'lazy' these days."

In his work as a career counselor, Marty Nemko says he often has to figure out why clients just can't get started.

One of his clients, Jeffrie Givens, works at a computer but wants to be an opera singer.

"What would be going through your mind at that point, that would keep you from practicing that aria?" Nemko asked.

"I might say I've practiced enough," Givens replied. "I might say 'I'll do it later.' I might say, 'I'm not in the mood, I'll try again tomorrow.'"

Barbara McKay-Smith knows exactly why she's late: There is always one more thing she wants to do.

"When I think to myself, 'Oh look, I still have ten minutes before I need to be out the door,' I always think, 'Well, that's ten minutes that I can use to put in a load of laundry, to straighten up the kids' rooms.' Invariably found 15 minutes' worth of things to do."

Which means her kids, and her husband, Mike Yoder, spend a lot of time . . . waiting for her.

"I don't want to be late, and I live with someone who's late all the time," Yoder said.

Does it drive her family crazy? "Constantly," she said.

"It's pretty chronic," Yoder laughed.

"Fortunately, you're laughing," Blackstone said.

"I have to laugh at it," he said.

Laughing is one response. The Procrastinators Club of America boasts several thousand members . . . and millions of potential members who just haven't got around to joining yet.

In fact, procrastinators often don't get around to doing even those things they like to do.

"There's something like hundreds of millions of outstanding frequent flier miles held by the American public, and one big question is why don't people use them more often," said Suzanne Shu, a marketing professor at UCLA's Anderson School of Management.

Shu discovered people put off even pleasurable things, like vacations, because they figure there will be more time sometime in the future.

"People would hold onto those frequent flier miles for that perfect occasion," Shu said, "and they would expire before that perfect occasion came along."

"Procrastinators play games with time all the time," said Lenora Yuen, a clinical psychologist in Palo Alto, California. "They tend to think that time is going to operate under their direction. There's always the sense that there's going to be more time."

Yuen is one of the first to make an academic study of lateness. She counsels her patients to make more reasonable goals, and not to go it alone.

"You really want to establish, not an ideal goal, but a minimal goal for you," she said. "What is the smallest goal you could strive for, and still feel some sense of accomplishment?

"It really helps if you speak about it to another person. Making a public statement is one of the most powerful things you can do," Yuen said.

"People say they want to do things but then they don't do them. So, how do you turn those intentions into reality?" asked Jordan Goldberg, who is chairman of stickk.com, a Web site where procrastinators can tell the world what they intend to do, who will check that they do it . . . and how much they'll pay if they fail.

One person put ten dollars on the line each week to commit to not goofing off and work a full eight-hours and develop good work habits,"

Stickk.com was created by Yale behavioral economists who discovered, not surprisingly, that money is a great motivator.

"If they have money on the line and a referee, we've seen success rates in the 70 to 75 percent range," Goldberg said. "If they don't, it drops considerably - down to 30-35%."

As an added motivation, if users fail, stickk.com will send their money to a charity they hate.

"A lot of people write in and say, 'You know what really motivated me? The thought of giving money to the George Bush library, or the Bill Clinton library, depending on your political views," Goldberg said.

So for procrastinators, there is help . . . if they want it.

"At this point I just accept it for what it is and I do my best with it," said McKay Smith.

"This is who you are?" Blackstone said.

"It's my disability," she replied.

And there is hope.

"My life, since I overcame chronic lateness, has run so much more smoothly," DeLonzor said. "My friends and family are much happier with me. I get chastised much less often."

We could go on, but . . . we're out of time. We'll just have to continue with this . . . sometime later.


For more info:
"Never Be Late Again: 7 Cures for the Punctually Challenged" by Diana DeLonzor (Post Madison Publishing)
stickk.com
Marty Nemko's Blog
Suzanne Shu (UCLA Anderson School of Management)
"Procrastination: Why You Do It, What to Do About it NOW" by Jane Burka and Lenora Yuen (Da Capo Press)

Copyright 2010 CBS. All rights reserved.
Add a Comment See all 15 Comments
by AttentionDeficit February 22, 2010 6:35 AM EST
Hard work and sacrifice pay off eventually, procrastination pays off immediately
Reply to this comment
by HGOODGUY February 21, 2010 9:07 PM EST
Who are the kings of "wait, not now, more study, later, it wont work, lets debate some more"?

Your right!

THE REPUBLICANS IN CONGRESS!!!
Reply to this comment
by HGOODGUY February 21, 2010 9:06 PM EST
Who are the kings of "wait, not now, more study, later, it wont work, lets debate some more"?

Your right!

THE REPUBLICANS IN CONGRESS!!!
Reply to this comment
by Freedomforever88 February 21, 2010 5:54 PM EST
I'll write my comment later!
Reply to this comment
by pragmatist1 February 21, 2010 5:41 PM EST
Rather than try to change her routine, the errant mom dismisses the problem and laughs it off as her "disability". The fact that she recognizes it as a problem is a problem. The husband putting up with her problem is an enabler and just as guilty as the wife. Procrastinators shouldn't be accommodated or tolerated by those who are inconvenienced. Why should everyone else wait for them, forcing them to alter their plans or run late themselves? Let them lose out on things repeatedly. If they're too dense to figure things out, then it's their own fault. If it's a work situation, give a few warnings and if no improvement, terminate them and find a replacement who takes their responsibilities and obligations seriously.
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by IowaListener93 February 21, 2010 1:55 PM EST
Procrastination is real, and they did an okay job of talking about it. Except for the example with the mother- that's not chronic lateness or procrastination, that's the fact that she had to do everything by herself. It's not procrastination if you actually do things, and that's what she was doing. Cleaning her kids rooms, starting laundry, cooking dinner, driving the kids places, the list goes on. And that's a really long list. That's not her fault for being late, that's because if she doesn't do it, who else is going to? Why can't the kids clean their own rooms? If the husband would take the kids places, or start a load of laundry, then she wouldn't have to spend that ten minutes taking care of everyone herself. That's just a fail, CBS. Her problems had nothing to do with chronic lateness or procrastination, that was about her being over-worked, and it really had no place in this particular story. It was just confusing.
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by alancontact February 21, 2010 1:50 PM EST
This article is a bit misleading and is trying too hard to compare two different issues as one. Though being late has a relationship to procrastination, they are not mutually exclusive. I would say that the majority of people who are consistently late are NOT procrastinators. They are mostly over-achievers or perfectionists who may also suffer from being disorganized. And for those who are late due to procrastination; it's just because they dawdle around instead of heading out the door on time.

True procrastinators have trouble getting anything started and that's a different issue than not knowing how to task manage. People who are consistently late is because they probably have too much going on and major time management issues. They have a difficult time stopping a thing they aren't finished with in order to grab their coat and get out the door on time. If I had a choice between those two, I would definitely go with the over-achiever who is late. A true procrastinator is someone who constantly feels like a failure. An over-achiever might feel guilty for being late, but at least they have something to show for it.
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by getalife1000 February 21, 2010 1:26 PM EST
There are different mindsets and situations at work in lateness. There is the constant wishful thinking about time. There is the desire not to be early, and have to wait for others, or fear of boredome.. There is the one-more-thing ism. there is just bad time management. Some people don't have control of their own environment, they have kids and husbands/wives. some have no control over their hair, some can't decide what to wear, and some are arrogant. They feel their time is more important than yours. Others feel that having people wait for them increases their personal power, I was chronically late as a kid, and now I am almost always early. So, in my case, I think it is a little about maturity and moving out of the self centeredness that comes with youth. Some people never grow out of that.
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by morningbird February 21, 2010 1:02 PM EST
With all due respect to Dr. Phil's authority, I beg to differ. I think the "one size fits all" mentality of TV psychology does a disservice to everyone. I'm an habitual procrastinator and it has nothing to do with arrogance. In fact, it has more to do with insecurity. Often it's dread. Deep down I just don't want to go to work or I'm afraid of being the first one at a party and therefore thrust into a socially awkward situation. Or if it's a company conference, I'm afraid to be the first in my group to arrive and be forced to sit alone in a room full of people waiting for someone to arrive that I can sit with. Even in a group where everyone is my friend, except for a few particular individuals, I still feel uncomfortable if I have to be one on one with someone while waiting for the rest to arrive. And when heading out for a meeting, I wonder, am I dressed appropriately, or have I remembered everything? These worries tend to make me late. It's social fear and insecurity that makes me late. And as for putting off doing things, that's fear of failure. If I never write the book, it can't be a failure.
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by kkaym February 21, 2010 12:19 PM EST
From the other side, I am most always on time, but I procrastinate doing other things. If I know I have to be somewhere or do something at a specific time, I will not start ANY project. I am afraid that I will get caught up in the project and will not realize the time and then I will be late. This keeps me from getting a lot of stuff done. It's just as bad as being late. I might as well get something done and be 5 minutes late.
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