October 28, 2009 12:59 AM

Wayward Pilots Stripped of Their Licenses

(CBS/AP)  Two Northwest Airlines pilots who flew 150 miles past their destination because they were focused on laptop computers instead of cockpit displays had their licenses revoked by the Federal Aviation Administration, the agency announced Tuesday.

The emergency revocations cite violations of a number of regulations, including failing to comply with air traffic control instructions and clearances and operating carelessly and recklessly, the FAA said in a statement.

The revocations are effective immediately. The pilots have 10 days to appeal the emergency revocations to the National Transportation Safety Board.

The episode may have opened a new avenue of concern for safety regulators - distracting personal electronic devices on the flight deck.

"It is unsettling when you see experienced pilots who were not professional in flying this flight," said Kitty Higgins, a former NTSB board member. "This is clearly a wakeup call for everybody."

The pilots of Northwest flight 188 told the NTSB that they were so engrossed in a complicated new crew-scheduling program on their laptops - a cockpit violation of airline policy that could cost them their licenses - that they lost track of time and place for more than an hour until they were brought back to alertness by a flight attendant on an intercom.

By then, the Airbus A320 with its 144 passengers and five crew members had cruised past its Minneapolis destination and was 37,000 feet over Wisconsin.

The pilots - Richard Cole of Salem, Ore., the first officer, and Timothy Cheney of Gig Harbor, Wash., the captain - denied they had fallen asleep as aviation experts have suggested, the safety board said in recounting investigators' interviews with the men over the weekend.

Instead, Cole and Cheney said they both had their laptops out while the first officer, who had more experience with scheduling, instructed the captain on monthly flight crew scheduling.

The incident last Wednesday night comes only a month after Transportation Secretary Ray LaHood held a meeting in Washington on distracted driving, bringing together researchers, regulators and safety advocates in response to vehicle and train accidents involving texting and cell phone use.

While the Northwest pilots were able to turn their plane around and land safely in Minneapolis, pilots and aviation safety experts said the episode is likely to cause NTSB and the FAA to take a hard look at the use of laptops and other personal electronic devices in the cockpit.

There are no federal rules that specifically ban pilots' use of laptops or other personal electronic devices as long as the plane is flying above 10,000 feet, said Diane Spitaliere, a Federal Aviation Administration spokeswoman.

"I think it depends upon how it's being used," Spitaliere said.

Delta Air Lines Inc., which acquired Northwest last year, said in a statement that using laptops or engaging in activity unrelated to the pilots' command of the aircraft during flight is strictly against the airline's flight deck policies. The airline said violations of that policy will result in termination.

Several other airlines said they have similar policies. At Southwest Airlines, for example, "our pilots are not allowed to use any electronic device unless it's approved by the FAA and supplied by Southwest," said Brandy King, a spokeswoman for the airline. "That means no laptops, no cell phones, no PDAs."

But Greg Feith, a former air safety investigator for the NTSB, said Northwest did not have a prohibition to use a laptop, al least before initiating its ongoing merger with Delta.

"The NTSB put out some information about a prohibition, but again, during the course of this merger and the folks that I've talked to, while there may have been a harmonization between the two airlines and the policies, not all the pilots may necessarily be aware of that policy," Feith told CBS "Early Show" anchor Harry Smith. "So there's still yet to be some investigative work to be done."

The reality, said pilots, is that it goes on quite a bit during the sometimes boring cruise phase of a flight, as happened with the Northwest pilots.

"It's commonly done," said Jack Casey, a former commercial airline pilot for 34 years and now a safety consultant. Although, he said, it is unusual for both pilots to use their laptops at the same time. Typically, while one pilot flies the plane, the other pilot might use a laptop or some other device, he said.

That doesn't make it safe, Casey said, and it probably violates FAA regulations that broadly prohibit activities in the cockpit that don't relate to flying the plane.

"I would be very surprised if the FAA doesn't decide to review what's going on in the cockpit in terms of the new electronic world that we live in," Casey said. "The conversations have only just begun on this thing."

Indeed, the NTSB's release wasn't even cold when Sen. Al Franken, D-Minn., called for a ban on the use of personal laptops in the cockpit.

"We don't tolerate texting while driving and we're certainly not standing for it while flying," Franken said in a statement.

A number of aviation experts have suggested it was more plausible that the pilots had fallen asleep during the San Diego-to-Minneapolis flight.

Air traffic controllers in Denver and Minneapolis repeatedly tried without success to raise the pilots by radio. Other pilots nearby tried reaching the plane on other radio frequencies. Their airline tried contacting them using a radio text message that chimes.

Authorities became so alarmed that National Guard jets were readied for takeoff at two locations and the White House Situation Room alerted senior officials, who monitored the airliner as the Airbus A320 flew across a broad swath of the mid-continent out of contact with anyone on the ground.

"It's inexcusable," former NTSB Chairman Jim Hall said. "I feel sorry for the individuals involved, but this was certainly not an innocuous event - this was a significant breach of aviation safety and aviation security."

The Delta pilots union pointed out that at no time were the passengers, crew or aircraft in danger, and cautioned against a "rush to judgment."

"I strongly encourage all parties not to reach a hasty conclusion," Capt. Lee Moak, chairman of Delta's pilots' union, said in the statement issued late Monday. "We stand firmly behind the crew's right to due process."

Delta has suspended the two pilots pending an investigation into the incident. The FAA is also investigating and has warned Cheney and Cole their pilot licenses could be suspended or revoked.

Cheney and Cole are both experienced pilots, according to the NTSB. Cheney, 53, was hired by Northwest in 1985 and has about 20,000 hours of flying time, about half of which was in the A320. Cole, 54, had about 11,000 hours of flight time, including 5,000 hours in the A320.

Both pilots told the board they had never had an accident, incident or violation, the board said.

The pilots acknowledged that while they were engaged in working on their laptops they weren't paying attention to radio traffic, messages from their airline or their cockpit instruments, the board said. That's contrary to one of the fundamentals of commercial piloting, which is to keep attention focused on monitoring messages from controllers and watching flight displays in the cockpit.

© 2009 CBS Interactive Inc. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed. The Associated Press contributed to this report.
Add a Comment See all 18 Comments
by Turbidite October 27, 2009 5:19 PM EDT
OK, I'll buy their story. They have suffered the consequences of dereliction of duty (if their penalty isn't quietly overturned sometime in the future). My question now focuses on what the dickens are they having to mess with "a complicated new crew-scheduling program on their laptops" at all. This is a job for the ground grunts....the same non-flyers that spend their lives making new rules & regulations and then changing them every two months meanwhile making life miserable for the personnel that have to execute those rules(mainly the flight crew & drivers)and at the same time handle the customers. Finally, the ATC's, NORAD and military were also asleep at the wheel by not intercepting NWA flightt 188 and trying to identify the problem. To add to the confusion, CBS reports in one video that it is NWA flight 188, and in another as flight 199. It seems everyone is falling asleep.....or no one cares because they were not on the flight.
Reply to this comment
by Pax4 October 27, 2009 3:58 PM EDT
How much fuel did the aircraft have left? What would have happen had the Flight Attendent not called? This is unacceptable performance. I fear what will happen to Delta's stock and passenger confidence, if they are suspended.
Reply to this comment
by Dustydevil88310 October 27, 2009 3:06 PM EDT
This story is a misdirection...WHAT WERE THEY REALLY DOING!!!???
Reply to this comment
by scubbasteve01 October 27, 2009 1:30 PM EDT
Guys you can watch Dancing With The Stars Highlights alter on when you get home, please.
Reply to this comment
by bobnjersey October 27, 2009 12:56 PM EDT
[Take a chill pill Bob. You're chasing your TAIL.
Climb down out of the trees now and straighten these lying pilots out.
Being your a jersey guy!
What shall we discuss next? ]

discussion is apparently a waste of time for you ... just fire whomever you don't like ... case closed.

everything is simple ... to a simpleton.
Reply to this comment
by mtcolquitt October 27, 2009 2:41 PM EDT
You're fired. (without reason)
Firing the pilots. (with reason)

Which one of these pilots are you?
by rocketjl October 27, 2009 12:36 PM EDT
"The Delta pilots union pointed out that at no time were the passengers, crew or aircraft in danger, and cautioned against a "rush to judgment." "I strongly encourage all parties not to reach a hasty conclusion," Capt. Lee Moak, chairman of Delta's pilots' union, said in the statement issued late Monday. "We stand firmly behind the crew's right to due process."

Yeah right, we must remember that the stewardess did wake up the crew to fly the airliner, in time to avoid having national guard jets from shooting it down. You sure the passengers were not in danger???????
Reply to this comment
by bobnjersey October 27, 2009 1:34 PM EDT
[Yeah right, we must remember that the stewardess did wake up the crew to fly the airliner, in time to avoid having national guard jets from shooting it down. You sure the passengers were not in danger??????? ]

are you sure they were going to shoot it down? where's your reference that the stewardess (flight attendant) 'woke up' the pilots?

i thought they were having gay sex in the cockpit ... or they were surfing porn on the in flight computers ... or some other nonsense conjecture offered up by online posters who have no idea of what they're speaking of.
by Constitionalist October 27, 2009 3:48 PM EDT
Fact is although the fighter jets did not go airborne, if they had they would have only one mission. Anybody happen to remember that plane in 2001 that 'crashed' in Pennsylvania? How long had they been out of contact with control towers while off their flight path? Did any of you bother to question why the debris was spread over such a large area? Or why it happened to go down in a field and not in a city? The fact is Bush had to make the call to take down that plane. I'm sure that BHO was being briefed about the situation and was starting to contemplate the same decision. So in answer to you, Bob, yes the passengers were in danger.
by Iamthemango October 27, 2009 11:57 AM EDT
Liars.

They were playing World of Warcraft or poker or some other addictive, engrossing online videogame and they're hoping the airline will back them because they're seasoned pilots in great demand.

They should both be fired and lose their licenses for putting innocent lives at risk.
Reply to this comment
by zozozu October 27, 2009 11:26 AM EDT
If you Google "Northwest Airline Reviews" you will quickly come to see it is the airline from HELL. I did this once after the most horrifying flight experience I have ever had in my life and my first with NWA. Wow, should have read it beforehand. Filed a complaint w/NWA and received vouchers for $100 off of two future tickets. Not that I would have used them anyway but then read about how NWA handled these compensatory ticket vouchers and found that they would be unusable. Seems no one has ever been able to successfully book a flight with these "we are so sorry" vouchers. STAY AWAY FROM NWA, it is a dangerous, sloppy airline that has the worst customer satisfaction policy of any airline in existence. Don't just take my word, read what others say about NWA. Google it...
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by Harden_Tar October 27, 2009 8:50 AM EDT
These two idiots should have admitted to sleeping and blamed it on the company for making them work overtime. Playing(and that is what it was) on a laptop and not responding to ground control calls is felony stupid. There is a chime in the cockpit that is pretty loud that rings everytime a radio transmission is received. I cannot believe these morons could have blown those off. If they did, they are not just stupid but dangerous.
Reply to this comment
by scabbard2 October 27, 2009 8:58 AM EDT
I don't believe it either...
by mtcolquitt October 27, 2009 8:31 AM EDT
Fire them. End of story! (Took them too long to answer as to what they were doing. They had to get their story straight!)
Reply to this comment
by bobnjersey October 27, 2009 8:55 AM EDT
[Fire them. End of story!]

wow ... can you read ... ever heard of the phrase 'cant see the forest because the trees are in the way'?

the trees are these 'two pilots' ... the forest is 'all of the pilots' and the system that defines their boundries.

absolutely ... once we fire them the problem will be solved ... and the story has been told. lets close the book and move on.

what shall we discuss next?
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