Controllers: FAA's Computers Have Problems
Computer System Key to Transitioning Air Traffic Control to Satellite Technology
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(CBS/iStockphoto)
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The Federal Aviation Administration tried unsuccessfully to deploy the new computer system last weekend at a regional air traffic control center in Salt Lake City, the first of 20 regional facilities where the computers need to go into operation before the end of 2010.
That's when FAA's contract with IBM to maintain the present computer system expires. The present system used by controllers to guide air traffic relies on a unique computer language called Jovial that's understood by a dwindling number of technicians.
"They are racing the clock here. They have to get this to work - failure is not an option," said Doug Church, a spokesman for the National Air Traffic Controllers Association.
The computer system is an important part of FAA's plan to switch from an airspace system that tracks aircraft using World War II-era radar technology to one based on satellite technology. Full deployment of the GPS-based system is expected between 2015 and 2020 at a combined cost to the government and the airline industry of about $35 billion.
The switch from the old computer system to the new system was made at the Salt Lake center about 11:30 p.m. MDT Friday. The new system was shut down about nine hours later after it misidentified an airliner, controllers said.
A Continental Airlines plane that had just taken off from Salt Lake City International Airport was identified as a recently landed Skywest Airlines plane even though there was no similarity between the aircraft, they said.
The controller handling the Continental plane spotted the problem right away, but his workload was light at the time - if he had been busier, the problem might have gone undetected and could have led to dangerous miscommunications, controllers said.
"Nobody knew what caused it and whether it would happen again later on," said Doug Pincock, the controllers union representative at the Salt Lake center.
The system also misidentified planes at least twice in other recent tests, he said.
FAA had planned to leave the new computers in operation indefinitely, Pincock said.
In a conference call on Saturday morning after the misidentification, an FAA official in Washington tried to persuade managers in Salt Lake to deploy the system again that night, but they refused, said Pincock, who participated in the call.
FAA spokeswoman Laura Brown denied any pressure was exerted.
Brown said shutting down the new computer system - known as En Route Automation Modernization, or ERAM - last weekend was always considered an option.
"This is a testing process," Brown said. "They could have continued on ERAM or safely transitioned back to the HOST system, which they did. They were fully prepared for both those scenarios." The current computer system is called HOST.
During the transition back to HOST, FAA stopped all takeoffs in the Salt Lake area and held planes destined for Salt Lake on the ground in Denver and Seattle for about 20 minutes. Some other planes headed for Las Vegas and the West Coast were routed away from the Salt Lake center's coverage area.
FAA plans to have the new computer system operational in Salt Lake by December and at a similar control center in Seattle by next spring, Brown said. The other 18 control centers will come online before the end of next year, she said.
Controllers in Salt Lake and Seattle, where there have also been tests, said the new computers meet other problems besides aircraft misidentification when air traffic becomes busy.
"It's not robust enough to handle a large amount of traffic," said Jim Ullmann, the union's northwest regional vice president. He said the union wasn't consulted by FAA on the implementation of the new system.
Brown said several dozen controllers who weren't union officials were part of the agency's planning effort. She said the purpose of the testing was to resolve the kinds of problems that have arisen.
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- As a representative of PASS (Professional Aviation Safety Specialists) www.passnational.org the union that represents the air traffic systems specialists who maintain, repair and certify the systems used in air traffic control, NATCA is completly ignorant in stating the FAA is still using World War II era radar equipment. We have one of the most advanced and safest air traffic control systems in the world. The latest radar systems being deployed in the field are the ASR-11 (airport surveillance radar 11) and automation systems such as the ARTS IIIE (automated radar terminal system IIIE). The reason we have these systems deployed is because of PASS' involment with the FAA in determining the specifications of the latest systems. As for NEXGEN air traffic control will not be entirely GPS based. It will actually be a combination of GPS and Radar data. But I will agree with NATCA that union involvment is very important for the sucess of NEXGEN.
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