AT&T: Our Workers Didn't Affect Idol Vote

A Few "Overeager" Employees Brought Demo Phones To Viewing Parties And Helped Fans Text

(AP)  A few overeager AT&T employees brought demo phones to "American Idol" viewing parties in Arkansas and helped fans text their votes, but their actions did not affect the outcome between native son Kris Allen and Adam Lambert, the company said Wednesday.

Allen, 23, of Conway, Ark., won by an undisclosed margin over Lambert, 27, of San Diego, a powerful singer who'd been cast by the show's judges as the front-runner. Host Ryan Seacrest said nearly 100 million votes were sent by phone or text message after last Tuesday's final performance, but did not mention how those votes were divided.

While anyone in the United States could phone in votes, only AT&T customers were allowed to text.

About 20 phones were brought to two separate parties in Arkansas, and two of those phones were capable of sending multiple votes by so-called "power texting," a person familiar with the gatherings said. A second person, with knowledge of the voting results, said Allen won by a large enough margin that a handful of voters could not have swayed the outcome.

Both spoke on condition of anonymity because they were not authorized to comment on the voting process or the Arkansas parties.

"Idol" prohibits "power voting" by text or phone, and has internal safeguards against the practice.

In a joint statement, Fox and producer FremantleMedia said the results were "fair, accurate and verified" by an independent, third-party monitor to protect the integrity of the voting process. "In no way did any individuals unfairly influence the outcome of the competition."

"Kris Allen is, without a doubt, the American Idol," Fox and FremantleMedia said.

According to AT&T, "a few local AT&T employees" were invited to attend local viewing parties in Arkansas for the "American Idol" finale, parties the company said were similar to other, "countless" ones held in "homes, bars and other public places" nationwide.

"Caught up in the enthusiasm of rooting for their hometown contestant, they brought a small number of demo phones with them and provided texting tutorials to those who were interested," AT&T said in its statement.

Dallas-based AT&T, the country's largest telecommunications company, is one of the show's main sponsors, though it did not sponsor the parties in question.

"Going forward, we will make sure our employees understand our sponsorship celebrates the competition, not individual contestants. That said, it's quite a leap to suggest that a few individuals could have impacted the final results," the company said.

An AT&T spokesman declined to address how many employees were invited or how many people attended the Arkansas parties.

One of the parties attended by AT&T was at the University of Central Arkansas' Estes Stadium, with about 2,000 people in attendance, the Arkansas Democrat-Gazette reported last week. The paper said display phones and company representatives were on hand to teach multiple "power texting" there, with phones and representatives also available at a watch party at the Peabody Little Rock hotel.

Sonja Keith, part of the "Kris Allen Kick Awesome Task Force" that helped organize watch parties, said she contacted AT&T about coming to the party at the stadium in Conway because she'd heard some people were having difficulty getting through on the toll-free number.

"A suggestion was made that we needed to get in touch with the phone carriers to see if there was a problem - if there was something that they could do to ensure that our calls were getting through."

Keith said the business was one of many that participated at the various events held throughout the competition, and did so with "good intentions."

"I don't think anybody was trying to do anything underhanded or be unfair. I would think that the people in San Diego (Lambert's hometown) have the same resources available to them that the people in Conway do. I don't know that they were as organized as we were in terms of their support."

"Idol" has been inconsistent in its disclosure of vote totals: Last year, Seacrest said during the finale that 12 million votes was the difference between winner David Cook and runner-up David Archuleta. Other results have been vaguely referenced as "close," while some - like this year's finale - have not been officially addressed at all.

For his part, Lambert said he didn't know the results of the final vote, and "didn't ask." But he was more suspicious of the "Gokey factor" - the migration of church leader Danny Gokey's votes to the more conservative Allen - than any kind of grassroots effort.

"I knew that (losing) was a possibility," Lambert said Tuesday. "I knew that Kris had just as much of a chance as I did. You know, it was gonna come down to the two of us, and the people that had been voting for more of the conservative choices up until then were probably going to default more to Kris than to me."

[kcsc]

CHEATS AND LIARS !!!!!

[Oregon_State_OSU]

AT&T is the WORST COMPANY EVER.

They have the WORST CUSTOMER SERVICE & they have jacked me over Twice and LIED about how much my Bill would be.

Here is what AT&T does, The people who quote you prices and rates with ATT don't really work for ATT they are a 3rd party. So when your Bill is all jacked up and more expensive thats AT&T Loop hole so the company is not held accountable.

Always get a Quote in Writing from AT&T, WITH TAXES INCLUDED & write down the name of the person you talk to and their operator number. I REFUSE to do any kind of Business with AT&T and that included Phone Serice, Cell Phone Serivce and Internet Access OR the new JOKE AT&T Uverse TV. I would rather not have TV then Pay AT&T a Dime.

AT&T constantly lies about your bill and how much it will be and cant explain charges that magically show up on your bill each month. THEY ARE THE WORST COMPANY UNDER THE SUN AND NEED TO BE DISOLVED !

[Oregon_State_OSU]

AT&T is the WORST COMPANY EVER.

They have the WORST CUSTOMER SERVICE & they have jacked me over Twice and LIED about how much my Bill would be.

Here is what AT&T does, The people who quote you prices and rates with ATT don't really work for ATT they are a 3rd party. So when your Bill is all jacked up and more expensive thats AT&T Loop hole so the company is not held accountable.

Always get a Quote in Writing from AT&T, WITH TAXES INCLUDED & write down the name of the person you talk to and their operator number. I REFUSE to do any kind of Business with AT&T and that included Phone Serice, Cell Phone Serivce and Internet Access.

AT&T constantly lies about your bill and how much it will be and cant explain charges that magically show up on your bill each month. THEY ARE THE WORST COMPANY UNDER THE SUN AND NEED TO BE DISOLVED !

[eferrell2]

"AT&T: Our Workers Didn't Affect Idol Vote"

Of course they didn't. That would require them to get off their lazy butts and do something.

[mutnauq4842]

I can remember the outrage against AT&T when it was reported that they had supported "The GaYYY Games" a few years back. Dammmed if you do, dammmed if ya don't everybody is a victim when things don't go their way. Has anybody heard from Jesse and Al lately?

[orsands]

Fox Network is the news equivalent of the pathological liar character Jon Lovitz used to play on Saturday Night Live. "Yah...yah...that's the way it happened...now I remember".
They simply make it up along the way and hope no one finds the paper trail before the public's short attention span turns to the latest sensation. And even when they are shown to have lied -it's so commonplace for them that no one even really cares anymore. They are as accurate as the National Enquirer.
So why would Fox and AT&T take steps to make sure Kris Allen had an unfair advantage? Could it be because both are owned by conservatives? One only has to listen to their paranoia about gays, which borders on being comedic at times, to understand why. As an older straight person- I don't get it. With all the problems we have here in the world....why are these nutcases so focused on this one population? Why not turn their attention to the criminal element...to drug pushers...or child pornography. Maybe if there was a little more action going on in their own bedrooms...they wouldn't be so doggone worried about what was happening in the bedrooms of their neighbors.

[YCantWeAllGetAlong]

If it's a public competition affected by public votes, the voting totals should be disclosed. You couldn't pay me to watch this show, but this just adds another reason why I don't.