FAIRFAX, Va., May 19, 2009

Are Electronic Medical Records The Future?

Electronic Records Could Reduce Medical Mistakes, But Not All Doctors Are Ready To Pay For It

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    Experts say that one way to reduce medical mistakes, which kills over 100,000 Americans each year, is to make all records available by computer. As Wyatt Andrew reports, the cost may be too high.

  • A patient's wristband is scanned as part of an electronic medical records system.

    A patient's wristband is scanned as part of an electronic medical records system.  (CBS)

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(CBS)  The heart attack patient arriving by Medevec is unconscious, and the paper medical records that came with him are costing time. Emergency physician Dr. Doug Smith must search for the patient's most recent EKG.

"They sent 6 EKGs," Smith said.

"And that was time?" asked CBS News correspondent Wyatt Andrews.

"Time. Time and confusion, and that's where errors can occur," Smith said.

Smith is a big believer in electronic health records. His hospital, part of Virginia's Inova chain, has a fully electronic ER network. Emergency crews wear laptops like backpacks; every patient is bar-coded. The heart attack patient has seen his last paper record.

Everything about this patient will be recorded electronically. All of his tests, all his medications, all of the EKGs tracking the progress of his heart.

"Does this reduce error?" Andrews asked.

"I believe it does," Smith said. "When you are in a paper environment, it's much easier to overlook something, to overlook a medication allergy, to overlook a lab result that you didn't see."

President Obama put $20 billion in the stimulus for computerized records, saying they'd save money and lives - and get done in five years.

There is plenty of evidence electronic records save lives.

Phyllis Hendrickson thinks it saved her life. She got an urgent call one night to go to the emergency room. A computer had flagged a lab test for high potassium. Dr. Christine Habib who was at home and on call, accessed the records, and knew instantly Hendrickson, as a kidney patient, could die from potassium levels that high.

"If we were just relying on a paper chart, I would not have had that information at my fingertips," Habib said.

But the savings from electronic records are much harder to prove. The system cost Dr. Habib's partners a half million dollars.

For Dr. Sarita Gopal, whose practice has just three doctors, the price would exceed $100,000.

"I'm not doing it," Gopal said. "Unless I get a benefit from it. Is it going to make me move faster? No. Is it going to make my patient care better? I don't see that."

High costs are the biggest obstacle facing the electronic future. To doctors at Inova, which has spent $200 million over 10 years, it's clear the President will need a lot more than $20 billion and a lot longer than five years.
More From CNET:
Health Records Enter Into The Digital Age
Microsoft, Google In Healthy Competition
Q&A: Electronic Health Records And You


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Add a Comment See all 41 Comments
by deerejb August 24, 2009 6:43 PM EDT
I understand the quick access to medical records in a life or death situation where you may be unconcious, however I am not convinced that this is a great plan for all patiants and should have the option to opt out. I have 3 basic concerns:

1. I am concered about the privacy of my medical records. It concerns me that my records may be sold to pharmisudical comnpays or other medical vendors,they my be looked at by current or future employers that could see your whole medical history and may only be entitled to view just some basic parts of it and be used to discriminate against workers.

2. When my paper records are transfered onto the software it concerns me that someone may not transfer my entire file due to the fact that they may not be trained to understand what the word for word doctors had written notes and omit some thinking that they were unimportant or transcribe them in such a way that they takes on a whole different meaning. And in future visits that to save time a transcriber may not enter all conversation and exams and findings to save time to get to the next patiants.

3. I have had a long history of spinal problems and have had 8 majior spinal surgeries at 2 majior national clinics as well as local hospitals and have had several complications including MRSA infection and bloodclots. Lets say I would like to get another indipendent openion, from another specialest but rather than do a physical workup on me, and using their own findings along with the MRI's and surgical notes sent him from my treating doctors to decide if he/she wants to take on my case they see this huge file that shows some doctors that have rejected my case due to the complications I have had and gets cold feet about treating me. I just don't don't feel like I could get a unbiased evaluation I would never keep information about my case from any doctor however again I would like a unbias exam and evaluation.

One other thing is the percriptions being sent via email to the pharmacy shouldn't be all or none ie: Oxycontin and other class 2 narcotics used for chronic pain patiants these would still by law would have to be hand written percription. It seems as thought this is just another way for big brother to keep an eye on you in every way like whats in your heart and mind literaly. I think that it has great points and some I feel are not so great but I feel as though if a person dosen't want to they should not be forced to.
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by 21stCenturyRox May 29, 2009 4:17 PM EDT
I think this is an important step -- between hospital and doctor's records and patient-controlled accounts like Microsoft HealthVault (http://www.healthvault.com/Personal/index.html), we can take more control over our healthcare and take a much ore active role in taking care of ourselves.
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by geena5 May 27, 2009 2:58 AM EDT
I think electronic records should have already been done, seems like just trying to be stingy and stone age to keep it the way it is now. And I agree with the comment about how horrible the doctors handwriting is, why do people think it is cool for doctors to have handwriting worse than a second grader. they should type it up, then we would all know what they are talking about and what meds we are taking (which it gets typed up on the bottle, but if you just go off their prescription slip, you could see why there is concern for a mistake). Doctors should pass a handwriting test before graduating, that is one of the stupidest lapses in safety I've seen from such an expensive service that is healthcare. write legibly, all it takes is practice if you can't handwrite, or type it up.
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by estai777 May 22, 2009 10:08 PM EDT
HIPPA is a joke. Read the fine print.
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by estai777 May 22, 2009 9:53 PM EDT
I am against it. My medical records should remain private and completely confidential. Between me and my doctor. (if I had one), unless I choose to share them with my own signature.
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by lowild May 22, 2009 10:37 AM EDT
While privacy is always of concern, it is easy to breach security with paper records. Personally, I like the idea of electronic medical records, and the ability to share those records with my doctors. This technology also enables me to see lab tests immediately. I can also store those results in my own personal health record that I created on Microsoft's HealthVault. If I change doctors, I still have all of my important data; I don't have to request it and wait for it to arrive. EMRs can save time, and they can save lives. In the meantime, be sure to program ICE (in case of emergency) into your cel phone with an emergency contact number so that EMTs can call someone and get your vital information in the event that they find you unresponsive.
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by 1seattle May 21, 2009 11:28 PM EDT
Your medical records are being outsourced. If you believe that your medical records can't be bought and viewed well your mistaken. Forget Hippa it's a joke. It's a way for you to feel secure but.......
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by whitemale08 May 20, 2009 12:38 PM EDT
Now the eugenicists will have an efficient way of modifying records to get rid of grandma and your children who will be accused of being mentally ill.

It's what IBM did for Hitler to cut health-care costs in Germany.
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by ceo_petro May 20, 2009 12:09 PM EDT
Is this crazy or what? medical records have been digitized for many many years, that is what the whole MEDICAL TRANSCRIPTION industry is all about and it is all outsources to India and the Philippines and the data and information of the patients are at risk when they are being outsourced and processed and kept overseas.
Why doesnt the gov first try to fix what exists then try to get to the next stage
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by mjvwsr May 20, 2009 11:56 AM EDT
it has been at least 12 hours since I've read about a network security breach. seems like a great time to put everyones medical records online.
Reply to this comment
by omega39-2009 May 20, 2009 11:28 AM EDT
Posted by ckingfly a

You may believe these are non issues but it has come to pass that many pre-employment screens now require a look at your credit record whether you handle money or not. It has also been widely reported by the media that credit records are being used to set auto insurance rates.
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by ckingfly May 20, 2009 11:00 AM EDT
I am usually disappointed at the level of discourse in these comments and today is no exception. Look around. Everywhere all types of records and correspondence are moving from paper to electronic media. It is foolish to cling to a fantasy that medical records are somehow immune from this transition.

People who are worried about identity theft because of online records have accepted the label financial institutions use to describe their incompetence and divert blame. They should institute better voir dire.

People who are worried that medical insurance can be denied because of what is in medical records are telling us that there is something wrong with health care in America. Everyone should have access to it. Like air, water, food and shelter. We're are not animals. We are civilized people who take care of each other.

Wake up.
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by snowball77 May 20, 2009 10:51 AM EDT
The truth of the matter is that doctors can't write legibly. A good patient record is a written record of the patient's needs. By going to electronic records we are dumbing down the patient record as well. Here is a question for you. Can I have a copy of my health record stored on my own media and at my house? I didn't think so. This electronic record keeping is a way to exploit information that is really the patient's information. We are going to hear of massive fraud when it comes to electronic records. You've heard of massive security breaches. Get use to it. If doctors can't write can they really be all that competent?
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by I_am_me1953 May 20, 2009 10:46 AM EDT
by whatsup49 May 20, 2009 6:36 AM PDT
my doc has been doing this for years, and my med records are available at each of the hospitals in the city where i live. it makes it much easier most of the time, but there still are hangups, including admitting nurses who fail to notice on my records that i'm diabetic (even when i've told 3 er nurses and an er doc), or that i take high dose steriods for an autoimmune disorder. i also carry a medical alert flash drive on my key rings that contains all my meds, brief medical history of conditions being treated, insurance info, and emergency contact info. all of that also is printed off and in my car and in a medical information bottle stashed in my fridge, with an emblem on my house doors indicating i have that bottle, so that in case something happens to me at home and i can't speak for myself, paramedics can find out what they need to know simply by going to my fridge.
-------------------------

D A M N!

Have you considered signing a DNR?

If I had to go through all of this trouble I would sign the DNR.

But then I am ready to check out anyway, just too much if a coward to pull the trigger.
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by bobnjersey May 20, 2009 10:17 AM EDT
[It has nothing to do with better or more efficient health care for people . And GE and NBC are in business trouble and this is a scam! ]
[Posted by globalcoolin at 7:14 AM : May 20, 2009 ]

there's virtually nothing coming from congress that has anything to do with what's good for the electorate ... unless of course you happen to be indirectly benefiting via one of the many special interests that get their agendas forwarded ... all while crowding out the interests of others.
Reply to this comment
by bobnjersey May 20, 2009 10:14 AM EDT
[are electronic medical records the future?]

the nsa, the insurance industry, the us chamber of commerce, and the pharma industry sure hope so ... a whole new repository of data (about you) to mine and exploit without 'you' having any control over it.
Reply to this comment
by globalcoolin May 20, 2009 10:14 AM EDT
Go electronic records and medicine is one last step needed to become part of policing. And open to abuse.
GE want's to sell the components to create this nightmare (want to see evidence malpractice occured to you vanish?), and this is a sick triad between Obama,NBC, GE.
Rigged bids and nobody hearing the real story on this (until it's too late) is what's going on here. Pure profiteering and politics are in play here.
It has nothing to do with better or more efficient health care for people . And GE and NBC are in business trouble and this is a scam!
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by omega39-2009 May 20, 2009 10:06 AM EDT
Until they develop "hacker-free" security systems to ensure patient privacy---placing records on electronic medium---with availability to the internet is a criminally incompetent action!


Posted by stn_sage

And even then it is risky. A couple of years ago the Veterans Administration revealed thousands of records were compromised (one of them belonging to me), when an employee took the records home on storage media and his laptop, and both were stolen in a burglary.
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by stn_sage May 20, 2009 9:54 AM EDT
FORGET IT!

Until they develop "hacker-free" security systems to ensure patient privacy---placing records on electronic medium---with availability to the internet is a criminally incompetent action!

Keep it on paper, in files, in the doctor's office. Period. You'll prevent a string of headaches and high-cost problems from occurring!
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by Dgunner May 20, 2009 9:52 AM EDT
I would like to get a look at ablvgbls's medical records.} You have to take charge of your medical care and learn all you can about the drugs prescribed to you. It would be a shame to survive two wars and three campaigns to have the doctors kill me with prescrip[tion drug side effects. Its up to you. If your doctor has the God syndrome you need to fire his or her a&s swiftly. It is imperative that you don't end up as part of a private study on patient prescription drug study.
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