March 31, 2009

My Painfully Poky Week With IE 8

CNET’s Stephen Shankland: Plenty Of Good Things About New Version Of Browser, But Sluggish

  • This is an image of a page on the Microsoft Internet Explorer 8 Web site taken earlier this month, announcing the release of a new version of Internet Explorer adding features meant to speed up common Web surfing tasks and bringing the browser's security measures in line with those of major competitors.

    This is an image of a page on the Microsoft Internet Explorer 8 Web site taken earlier this month, announcing the release of a new version of Internet Explorer adding features meant to speed up common Web surfing tasks and bringing the browser's security measures in line with those of major competitors.  (AP Photo)

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(CNET)  This story was written by CNET's Stephen Shankland.

In the interest of broadening my horizons, I promised Microsoft I'd give Internet Explorer 8 a fair shake by trying the browser as my default for a week.

And, boy, am I glad that week is over.

Microsoft's browser rules the roost with about two-thirds of the market, according to Net Applications, which collects a broad set of data on which browsers people use. There's nothing like being built into the dominant operating system for winning a popularity contest. Microsoft takes advantage of that position by building instrumentation into IE that illuminates what a typical Web user is doing.

There's typical, and then there's me. As somebody who spends dozens of hours a week in a Web browser, I'm sorry to say IE 8 is not for me. Although my Web-heavy lifestyle isn't average, I believe the challenges I face on the Web foreshadow what the rest of the world will experience as the Internet inexorably encompasses ever more of our work and personal lives. I prefer browsers that aim toward where the puck is heading, as the tired but useful cliche goes.

IE 8 catches up to where the puck is today. It's definitely a big improvement over its predecessors, with some commendable features including default support for Web standards. And I do hope people upgrade.
It's just that in my personal experience, IE 8 not in the same league as my default browsers, Google's Chrome or Mozilla's Firefox.

There are competitive points from these rivals that one might have thought would weigh in to my antipathy for IE 8. Google makes a big fuss about Chrome's high-performance JavaScript engine, which lets it run Web-based applications with greater sophistication and alacrity. Firefox fans adore the wealth of extensions that can tailor the browser to innumerable specific needs without cluttering the interface for those who don't want such features. Microsoft counters with a study that shows its page-loading speed generally beats out rivals.

Slooooooow
In reality, it was something more mundane that gave me a Pavlovian feeling of dread when I needed to use the browser: its interface is slow.
When it was time for basic interactions such as launching new tabs, switching tabs, closing tabs, commanding IE to open pages, and scrolling through pages, I found myself all too often waiting for the browser to respond to my mouse and keyboard. I did miss some Firefox extensions, even though I'm not a big user of them personally, and I did find Web applications like Gmail and Google Docs a bit slower. But those two gripes paled in comparison to performance.

Here's a sample diary entry from Tuesday, March 24: "31. Accidentally used Firefox for some browsing. What a relief!" I hadn't realized until that moment that I'd been inwardly cringing at IE 8 use.

The sluggishness problem got worse as my Lenovo dual-core laptop's 3GB memory was taxed by running the 10 or 12 programs I need to do my job. Most days, I shut down my Windows XP work machine once a day without thinking much about it. But during IE 8 week, I found myself craving a fresh start by mid-afternoon. IE 8 didn't bear the load as gracefully as rivals, especially as the tabs piled up.

Let me give some credit to Microsoft on the performance front, though. On my home machine, a Windows Vista 64-bit quad-core model with 6GB of memory, IE 8 was much more competitive with Chrome and Firefox, especially when compared with IE 7.

What I liked
There were a handful of features I liked about IE 8 besides the speed boost over IE 7. Chief among these features: accelerators, especially the one that would let me quickly show an address on a Windows Live map. It's not a competitive advantage that will lift IE above its competitors, but for me it was truly useful and time-saving, and already I miss it.

Web slices left me unmoved, perhaps because I didn't spend enough time signing up for feeds from publishers I cared about, but also because I didn't like losing the screen real estate. But I could see some folks enjoying it - the kind who aren't yet inundated with hundreds of RSS feeds.
I also think the security features have merit. Although I didn't encounter any malware or phishing warnings myself, I suspect the Net will be a safer place as people gradually upgrade to IE 8 - or at least that the malware perpetrators will have to work harder. We all stand to gain if the number of spam-spewing, compromised computers decreases.

Another IE 8 improvement is tab isolation, which can keep the browser functioning even if one tab crashes. On three occasions over the week the browser shut down a tab that was misbehaving in some way; in one of those cases, the whole browser came down shortly after. Overall, though, I was disappointed with stability: in a week of IE 8 use, I had about as many browser crashes as with the raw developer preview versions of Chrome. The Firefox betas have crashed almost not at all for months.

Although I'm one of the rubes who likes Chrome's unified search and address bar, I did find IE 8's search options handy. You can get some preliminary searching done without running the whole thing, sampling the various search engines.

Niggling nitpicks
Aside from the performance problem, there were other stumbling blocks in IE 8. The worst tripped me up about 10 or 20 times a day.

I copy and paste URLs from the address bar incessantly, and Chrome, Firefox, and Safari let me do so quickly as follows: Ctrl-L, Ctrl-C. It's programmed into my muscle memory. But IE sends me to an "open" dialog box with Ctrl-L, rather than highlighting what's in the address bar. So to copy an URL, I have to use the mouse.

The dialog box approach might be clearer to average users, but it was a hindrance to somebody who's constantly shifting Web addresses from one program to another. And if Microsoft is interested in clear explanations, why is the right-click menu to copy a Web address labeled "copy shortcut"? (Update 7:15 a.m. PDT: Reader Scott Strzinek points out that you can use F6 to highlight the address bar text. I'd still prefer Ctrl-L, but it beats using the mouse.)

Another gripe: on many pages, including Gmail, Yahoo Mail, and Google Reader, clicking a link opens the page in a fresh tab in my preferred browsers. In IE, it would open a new window, making a mess of my already bursting-at-the-seams attempt to manage browser sprawl. The solution: get used to middle-clicking to keep the new page in an associated tab.

The third biggest nit for me was tab navigation. I like where the new tabs appear--to the right of the tab from which they are spawned rather than to the far right of the list--but I had a hard time determining which tab is the active one.

It turns out the active tab is a smidgen taller than the others, but it's hard to detect. Unlike Chrome in particular, where the tab flows downward into the window, IE 8's tabs are graphically separated from the window they belong to.

The colored tabs that group related Web sites seem like a good idea in principle, but I found that they miscarried in practice for me. I found myself thinking the color was some sort of call to action. I grew inured after a few days, but I didn't ever find it useful.

Finally, no, IE, I do not want you to be my feed reader. I use Google Reader for various reasons, notably the ability to use any number of computers and two mobile phones at present.

Overall, my assessment depends on the point of comparison. I prefer Chrome and Firefox. Still, IE 8 is a big step forward from IE 7. And I, for one, encourage people to upgrade for the security alone.

By Stephen Shankland
Copyright © 2009 CNET Networks, Inc., a CBS Interactive Company. All rights reserved.
Add a Comment
by horse3farm July 3, 2009 4:08 PM EDT
Firefox lover here...I hate Microsoft, always have, always will.
Reply to this comment
by lhobbs2580 April 5, 2009 11:29 AM EDT
The complaints sound similar to the ones voiced in an article I read in a popular PC
magazine. Many users said IE8 worked great and a few complained. The editors were able
to duplicate the IE8 problem only on some PC's and the reason for the slowness was not
apparent (it was Not a driver or latest update issue) until someone's buddy came up with
the following:
From a Command Prompt window, run the following command:
regsvr32 actxprxy.dll - then reboot you PC.
That ReRegisters the ActiveX Interface Marshaling Library, an obscure DLL .
According to the article, the problem was fixed. This seems like a fairly safe thing to
try before doing something drastic.
Reply to this comment
by sjc_1 April 3, 2009 1:30 PM EDT
Chrome from Google is very fast. I assume that it is a version of Firefox that came from Netscape. It shows what can be done when software gives you what you need instead of what some think that you want.
Reply to this comment
by barbaram99 April 3, 2009 11:46 AM EDT
I warned my friend not to install IE8. He did and he said* Barbara you are right about IE 8.* I read about it and I am not impressed. I use MSN Exlorer and have since 06. I use my old XP home machine and Vista Home premuim on one. I don't update to the newest . They have not worked the bugs out of yet. I stay with what works. I went with Vista as MS Anna is better than MS Sam. Sam is for XP. Some of my programs won't work in Vista and some won't in XP.
Reply to this comment
by omnibus66 April 1, 2009 10:11 AM EDT
I love Firefox, haven't used any IE version for years. Don't intend to change anytime soon.
Reply to this comment
by inachu1 March 31, 2009 5:16 PM EDT
IE 8 on 2 of my systems at home had their wifi totally disabled by IE 8.
Not only does it not work but reinstalling and or removing driver and cold booting does not work.

I even tried putting the wifi card(pci) into another pci slot and windows(vista sp1) refuses to see it. I reinstalled XP sp3 and I am now back to normal.
Reply to this comment

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