Will GM’s New Buyer Incentives Help Sales?
CBS Evening News: Troubled Carmaker Tries New Tactics To Lure Customers Into The Showroom
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Play CBS Video Video GM's Buyer Incentives GM is hoping to win back its customers by unveiling a new package of buyer incentives. As Anthony Mason reports, new CEO Fritz Henderson admitted the company's consumer crisis.
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In this Dec. 12, 2008 file photo the General Motors logo is seen outside the GM headquarters in downtown Detroit. (AP)
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Fast Facts Obama Auto Industry Plan What's in store for GM and Chrysler after automakers' restructuring plans are spiked.
"It's about confidence. It's about credit. And it’s about employment," Henderson said.
So GM unveiled a new package of buyer incentives, reports CBS News correspondent Anthony Mason. The automaker, like Ford and Hyundai, will now offer to make car payments for buyers who are laid off from their jobs. GM also promises to guarantee the trade-in value of its vehicles, when buyers purchase another GM car or truck.
"Certainly our view is we need to bring customers back into the equation," Henderson said.
Because across the industry, sales have been in freefall. In 2005, nearly 17 million vehicles were sold in the United States. This year the industry’s on course to sell just 9 million. Can it survive at this rate?
"Survive, maybe. Prosper, no," said industry analyst Brian Johnson.
Johnson said the industry’s old sales tricks, like zero percent financing and rebates simply aren’t working anymore.
"They've really lost the ability to kind of wake up the consumer and say it’s time to go in the showroom," Johnson said.
So President Barack Obama is promoting a new federal tax break.
"If you buy a car anytime this year, you may be able to deduct the cost of sales and excise taxes," he said.
Mr. Obama’s backing a proposal that would give cash to buyers who trade in their old, gas-guzzling clunkers for new fuel-efficient cars. A similar program in Germany has boosted sales there by more than 20 percent.
“This would really help us out because we’re really hurting,” said a car dealer in Los Angeles.
GM wouldn’t say what it’s new incentives will cost the company. But even the most radical cost-cutting measures can’t save GM if customers don’t start buying cars again.
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Best-selling author Mitch Albom on his first nonfiction work since "Tuesdays with Morrie."





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See all 22 CommentsAnother possibility is to put each product line up for bid; generate the cash and rebuild a much smaller company. Smaller auto companies selling a few products lines is possible with the new technology we have today.
The sales presentation yesterday did not seem very convincing.
Posted by djberson at 8:30 AM : Apr 1, 2009
I have never owned a Ford but I have driven them both as rentals and as a work vrhicle. Fords are cheap, the interiorsare cheap, the engines wear out quickly. I Love my VW Passat tTurbo with 280 horse power which I have it here in Germany with me. I got it up to 155 MPH on the autobahn. If I can't have a VW give me a MOPAR any day over a FORD. Msutangs GT are the only decent Ford products but they can't hang on the autobahn, they were'nt built for it. I smoked quite a few of them in my Turbo powered Passat T.
Because what does that prove? I drive a ten year old American car that I bought used and still runs and looks great. It has as much power and more luxury features than most brand new BMW's do. It is an extremely reliable vehicle and fun to drive. I also drive a 40 year old American car that I also bought used that looks and runs great.
You could try being patriotic, and support the industry of your country, and keep the prosperity here.
Well, if you have never owned a Ford than you are not an authority on their products. That saying is nothing more than a playful joke between Chevy and Ford enthusiasts. Perhaps you should try supporting the "home team" and buy American, assuming you don't
Posted by sjc_1 at 8:00 PM : Mar 31, 2009
I agree with you. I am a retried soldier and DOD Civilian employee and have lived in Germany for about 16 years. I saved a good bit before I met and married my German wife. She got me to save even more and to buy only if I could pay cah and it has paid off. We can buy pretty much what we want right now. We have one credit card and use it once in a while for gas or to purchase some clothing and pay it in full a when the bill is due so as to keep our credit score up. We bought our house and were able to put down 35% of the cost of the house. Germans frown on credit, especially credit cards. Houses here are usualy passed own from generation to generation. My sister in law and her husband live with her parents and will inherit the large dairy farm that they own when they pass. They will have to buy out my wifes share of the property when that day comes. My other sister in law and her husband live in the same house as her husbands mother and they will inherit the house when she dies. Many German homes are two or three family units and they often rent out the 2nd or third family unit. The Germans have it right when it comes to this. Family is most important!
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