June 1, 2010 3:04 PM

The Self-Made Makeup Maven Of YouTube

By
Eleanor Tuohy
(CBS) 
This story was written by CBS News' Eleanor Tuohy.

Lauren Luke is on a flight from London to New York. She's charming, direct and completely bowled over by what has happened to her life.

If the name Lauren Luke is not familiar to you then you are obviously not a teenage girl or regular YouTube user.

A little over two years ago, 27-year-old Luke was working evenings as a telephone dispatcher for a local cab company, hating the hours and missing her 10-year-old son.

Now she's a YouTube sensation with a cosmetics line due in stores worldwide at the beginning of April, and a book being published in October. All this from an idea started in her bedroom in Tyneside, England.

Luke, a single mother living with her mother and sister, decided the time had come to try something that would allow her to work during her son's school hours. She began selling makeup on Ebay, and as the business picked up, she posted tutorials on proper makeup application on YouTube for her customers. It saved her from typing up e-mails in response to customer questions.

That was when Lauren's life changed. An awful lot of people started watching her videos. Her YouTube channel, pancea81, has drawn more than 4.5 million viewers and Luke moves between the first- and second-most watched YouTube slots in Britain. According to Luke, her videos have had 31 million hits worldwide.

The turning point, Luke says, was when she posted a tutorial on how to recreate Leona Lewis' make up from her Bleeding Love music video.

"That's when things really started to go berserk," says Luke. That video alone - shot in her bedroom as she applies the make up to herself looking straight at the camera - had gotten over 2 million hits. It became a template for dozens more videos, each one presented in the same simple style. Many of the videos demonstrate how to create celebrity looks - musicians like Miley Cyrus, Britney Spears, Taylor Swift, and actresses like Kim Kardashian and all of the stars of "Sex and the City."

Lauren Luke will appear on Monday, March 2, 2009.
Luke is beginning to come to terms with the attention.

"I'm over the moon about it," she said. "It didn't dawn on us until people started to come up and say, 'Aaren't you the girl off YouTube?'"

Nintendo called Luke recently, would she be interested in them creating a makeup game centred around her for the Nintendo DS?

"It's mad to think I'll be on a Nintendo game," she laughs.
Part of Luke's massive appeal is how unaffected she is. Despite the cosmetics range coming out worldwide in April (which she is "dead proud of") and the buzz surrounding her growing so quickly that she's had to hire a manager, she still can't quite believe it's happening.

"It's hard when people call themselves 'fans,'" she said. "It's only me and it's quite overwhelming when people look at you in the street and you're wondering if you know them or you've got something on your face."

Despite her obvious appeal to teens, Luke's work is tapping into a very wide demographic. She's getting e-mails from mothers who haven't bothered with makeup for years. And, perhaps most poignantly, gets messages from young girls living with their fathers who don't have a mother to give them makeup tips. To those girls, she's become an online older sister.

A cheery role model, she happily notes "I'm nothing to be jealous of. I just tell the truth - what's good, what's not good. And it's not fluffy."

In Luke's earliest postings, she didn't know how to edit so posted her videos complete with mistakes, all ended with her friendly smile and trademark sign off to viewers, "Zoom, zoom."

The interactions with her fans on YouTube, on her Web site and via Facebook and Twitter clearly mean a great deal to her and despite her seemingly imminent global domination, Lauren Luke has never had a master plan.

"I've no business sense, I've always gone with my gut on what feels right," she said.

Copyright 2010 CBS. All rights reserved.
Add a Comment
by tinalabean March 2, 2009 10:02 AM EST
Laura is amazing. And for people saying there is no money making in YouTube- Actually, Youtube DOES pay it's top members for views/hits. YouTube celebrities like WhatTheBuck, SxePhil, and VenetianPrincess are making well over 6 figures a year by their YouTube videos alone!
Reply to this comment
by JoeChemicalEngineer March 2, 2009 9:29 AM EST
Education through video.... Not a difficult concept... People are wowed by it but it should be the norm.......

There is no God....When that is realized by many hopefully more minds will open up and we can create a beautiful world...

Religion has alot of nice stories but the bad it creates in not worth it......
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by SayAnythingBrooke March 1, 2009 11:56 PM EST
This is so wonderful to see her on CBS and becoming a worldwide sensation! I've followed Lauren on Youtube from close to the beginning and I just think its so inspiring to see a completely average person be able to make it big just sharing something simple that they LOVE to do! We should all hope to be so lucky! The fact that her popularity cannot be attributed to 'knowing the right people' or having a model face and body speaks volumes. Kudos to you Lauren, you REALLY are an inspiration to anyone, not just those in the makeup world! A little bit of passion, confidence, and kindness has gone a long way for you :)

PS youtube does actually pay directly if you have enough traffic and are partnered, as well as giving the opportunity for exposure
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by gbdmd March 1, 2009 9:35 AM EST
Thats all good and well but YouTube doesnt PAY anyone for hits, views or content

Posted by Newster1 at 9:21 PM : Feb 28, 2009


You miss the point. YouTube is the best FREE advertising you can get. You have access to the world to market your skill, product, service, talent, advice... whatever. Professionals from practically every industry scour YouTube for the "next big thing". I"m sure Lauren never once complained that she's not paid for her makeup instructions, now that she's signed a deal with Nintendo (FOR A LOT OF MONEY) and is currently engaged in a global launch of her makeup line (FOR A LOT OF MONEY).

Doesn't take a genius to realize that parlaying FREE exposure into multi-million dollar deals isn't exactly a bad thing. YouTube is a wonderful (and profitable) venue for many people. Just do a little research and you discover that literally millions of people have gone from obscurity to financial security solely because of their UNPAID exposure on YouTube. They're not all millionaires, but money is no longer a problem. All because of their unpaid hits, views, and content. Your comment fails to see "the big picture". Opportunity comes in many ways.
Reply to this comment
by rsmik March 1, 2009 2:07 AM EST
Another Youtube sensation, even if it did ultimately pay off.
I would have been more interested in the story of how a single working mother got the capital, products and distribution rights to start her own business on ebay.
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by apprxam February 28, 2009 7:29 PM EST
Great! Love it when the average Jane/Joe makes well.
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