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CNET/ February 26, 2010, 11:49 AM

iTunes 8 Causes Windows Vista Problems


Not everyone is rocking to the new iTunes 8 released Tuesday. An informal poll on ZDNet suggests that a problem with the latest edition of the Apple media player is affecting some, but not all, users of the software on Microsoft's Windows Vista.

Users on an Apple forum reported seeing the so-called blue screen of death (BSOD) on their desktops running Windows Vista with iTunes 8 installed. The BSOD problem occurs shortly after connecting their iPods and iPhones.

A second, more subtle effect is that their CD/DVD drives "disappear."

ZDNet's Ed Bott offers a look at the upgrades or changes in iTunes 8.

Removing other USB devices, such as Webcams and printers, appears to resolve the problem, for the moment. Users on the forum speculate that there is an incompatibility between Apple and USB products from LogicTech and HP, as well as disc-burning software from Roxio.
CNET
27 Comments Add a Comment
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rem94 says:
I think the problem is Itunes' compatibility with Vista and some Ipod models here because my Ipod video has no problem on both of my computers running Vista and XP but my 30 GB Classic Ipod causes Vista to crash and but runs without problem on XP.
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viscor says:
You have to love the Microsoft haters. Apple releases a product that causes the BSOD and people are blaming Microsoft. Go figure.
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republic1776 says:
VISTA is a Pig in lipstick.
I made the mistake of upgrading my users almost a year and a half ago. I been buying XP again.
Vista is bloated, buggy, but it''s pretty.
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republic1776 says:
Microsoft could play dirty pool by causing app crashes.
MS Code is protected by copyright, so there is no way to prove the crash was intentional.
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realityzone says:
It should be the other way around, no mercy for vi$ta.
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govwatch-2009 says:
Nothing new here. I removed itoons along time ago due to interference with several programs, including abode video products. I will never put it back in my computer. Many better programs available to manage your ipod, so free and you can copy your song off the ipod to a computer. What a concept!!!
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neo268 says:
You mean Vista causes iTunes 8 Problems.
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ryantimestwo says:
Also, it looks like the fixes people have supplied so far all involve apple files from a previous release. Looks like itunes8 was rushed!
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ryantimestwo says:
As it is directly in line with what I do at work... I wonder if Apple tested iTunes (practically a virus anyways) against various configurations of Windows machines. I never have issues with my Zune or the Zune client on my PC. In fact, I can purchase music DRM free from Zune OR get a subscription so that I can listen to whatever I want, as many times as I want without having to pay any more than my subscription fee.

More poor testing from Apple. Do not blame Vista for this, Apple decided to ship a crashy product in time for their "dangerous cult-of-personality" product unveilings in SF.
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shanev137 says:
Been running Vista 64-bit and 32-bit on parallel systems for over a year now and other than an updating issue when it first came out, it has never crashed on me or caused me problems. The only real drawback to 32-bit is the RAM limitations and operating speed. The drawback to 64-bit is that the software industry hasn''t caught up to 64-bit technology yet.
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