WASHINGTON, April 9, 2008

Report: Millions Blown On Government Cards

GAO Says Federal Employees Paid For Online Dating, Suits And Lingerie With Federal Credit Cards

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    An audit has found widespread abuse of government credit cards including the purchase of extravagant dinners, lingerie and online dating services. Chip Reid reports.

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(CBS/AP)  Federal employees charged millions of dollars for Internet dating, tailor-made suits, lingerie, lavish dinners and other questionable expenses to their government credit cards over a 15-month period, congressional auditors say.

A report by the Government Accountability Office examined spending controls across the federal government following reports of credit-card abuse at departments including Defense, Homeland Security and Veterans Affairs.

The review of card spending at more than a dozen departments from 2005 to 2006 found that nearly 41 percent of roughly $14 billion in credit-card purchases, whether legitimate or questionable, did not follow procedure - either because they were not properly authorized or they had not been signed for by an independent third party as called for in federal rules to deter fraud.

For purchases over $2,500, nearly half - or 48 percent - were unauthorized or improperly received.

Out of a sample of purchases totaling $2.7 million, the government could not account for hundreds of laptop computers, iPods and digital cameras worth more than $1.8 million. In one case, the U.S. Army could not say what happened to computer items making up 16 server configurations, each of which cost nearly $100,000.

In one example, CBS News correspondent Chip Reid reports, a forest service employee used her card to funnel $642,000 - money intended to fight forest fires - to her boyfriend who used it for everything from gambling to shopping. The employee is now serving 21 months in prison.

Agencies often could not provide the required paperwork to justify questionable purchases. Investigators also found that federal employees sometimes double-billed or improperly expensed lavish meals and Internet dating for many months without question from supervisors; the charges were often noticed only after auditors or whistle-blowers raised questions.

"Breakdowns in internal controls over the use of purchase cards leave the government highly vulnerable to fraud, waste and abuse," investigators wrote, calling the governmentwide failure rate in enforcing controls "unacceptably high."

"This audit demonstrates that continued vigilance over purchase card use is necessary," the 57-page report stated.

The report calls for the General Services Administration and Office of Management and Budget, both of which help administer the government's credit-card program, to set guidance to improve accounting for purchased items, particularly Palm Pilots, iPods and other electronic equipment that could be easily stolen.

OMB and GSA were also urged to tighten controls over convenience checks, which are a part of the credit-card program, and to remind federal employees that they will be held responsible for any items if the purchases are later deemed improper.

Fast Fact

Justice Department and FBI employees charged $11,000 at a Ritz Carlton hotel for coffee and "light" refreshments for 50 to 70 attendees for four days.

In response, both OMB and GSA agreed with portions of the report. But GSA administrator Lurita Doan noted the vast majority of federal employees use their cards properly and that many oversight measures already are in place. She acknowledged there is room for improvement but added that by using purchase cards the federal government saves about $1.8 billion in administrative costs each year.

"We agree that no level of abuse or misuse is acceptable," Doan wrote.

The GAO study comes amid increasing scrutiny of purchase cards, which are used by 300,000 federal employees and are directly payable by the U.S. government. Minnesota Sen. Norm Coleman requested the investigation, Reid reports.

"These things were being paid at government expense," he said. "Government purchase cards and nobody looked at the bill."

The AP reported Sunday that VA employees last year racked up hundreds of thousands of dollars in government credit-card bills at casino and luxury hotels, movie theaters and high-end retailers such as Sharper Image. Government auditors have been investigating these and similar charges, citing past spending abuses.

In Tuesday's report, investigators did not seek to determine the extent of fraud or waste at each agency. They cited numerous cases of questionable spending, which they said represented what could be found government-wide, including the VA.

"The purchase card is a useful tool for the government, and in no way are we suggesting it shouldn't continue to be used widely," said Gregory D. Kutz, GAO's managing director of forensic audits and special investigations, in a telephone interview. "However, I would say these cases once again show that lack of internal controls cost taxpayers millions of dollars and thus continued focus is needed on improving these controls."

Among the expenditures cited in the report:

  • U.S. Postal Service workers separately billed more than $14,000 to government credit cards for Internet dating services and a dinner at a Ruth's Chris Steakhouse in Orlando, Fla., for 81 people at a cost of $160 each for steaks and crab. The dinner bill also included more than 200 appetizers and more than $3,000 worth of wine and brand-name liquor such as Courvoisier, Belvedere and Johnny Walker Gold.

    In the Internet dating case, a postmaster charged $1,100 over 15 months for two online services, including the Ashley Madison Agency. The expenses went unnoticed for more than a year even though he was under internal investigation for viewing pornography on a government computer. The postmaster was eventually told to repay the Internet charges but faced no disciplinary action.

  • At the Pentagon, four employees purchased $77,700 in clothing and accessories at high-end clothing and sporting goods stores. The spending included more than $45,000 at Brooks Brothers and similar stores for tailor-made suits - $7,000 of which were purchased a week before Christmas. The credit-card holders said the items were for service members working at U.S. embassies with civilian attire. Pentagon rules allow purchases of civilian clothing when performing official duty, but generally only up to $860 per person.

  • Justice Department and FBI employees charged $11,000 at a Ritz Carlton hotel for coffee and "light" refreshments for 50 to 70 attendees for four days, averaging about $50 per person. Seventy percent of the total conference cost of $15,000 was for the food and beverages, while audiovisual and other support services totaled only about $4,000, or 30 percent of the charges. It was not clear what action, if any, that Justice took in light of the conference expenses, which GAO deemed excessive.

  • At the State Department, one credit-card holder bought $360 worth of women's lingerie at Seduccion Boutique for use during jungle training by trainees of a drug enforcement program in Ecuador. One State Department official later agreed that the charge was questionable and stated that he would not have approved the purchase had he known about it.

    "Too many government employees have viewed purchase cards as their personal line of credit," said Sen. Norm Coleman, R-Minn., the top Republican on the Senate Homeland Security subcommittee on investigations, which requested the GAO report. "When money that was intended to pay for critical infrastructure, education and homeland security is instead being spent on iPods, lingerie and socializing, we must immediately remedy the problem."

    Sen. Carl Levin, D-Mich., who chairs the investigations subcommittee, agreed. "Although internal controls over government credit cards have improved, we still have a long way to go to stop the fraudulent use of these cards," he said.

    © MMVIII, CBS Interactive Inc. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed. The Associated Press contributed to this report.

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    Add a Comment See all 96 Comments
    by termtex01 April 8, 2008 9:28 PM PDT
    And every single one of those mis-used cards was used by a cardholder who''s monthly expenditure sheet HAD to be reviewed, as required by law, by a person placed in charge of card-holders.

    I had to vet cardholder statements while I was on active duty, so I know the drill. Anything bought had to be signed-off and approved by at least one individual.

    So, if these people were getting away with it, then their statement reviewers are the ones to also take the blame.
    Reply to this comment
    by pat1967-2009 April 8, 2008 9:43 PM PDT
    TheGateway1,

    Unfortunately, with the push to reduce overhead costs, often reviewers are physically unable to verify each and every charge and must resort to a sampling of charges and simply sign off on the rest. I do agree with you in that all purchases should be reviewed.
    Reply to this comment
    by randynason April 8, 2008 9:54 PM PDT
    No wonder the economy is so messed-up with no system of check and balance or accountability to any official office. This administration is like the mental patients in charge of the hospital staff. Why doesn''t Congress take the lead and actually charge the mental midget with one of his many impeachable offenses and get the ball rolling? No matter if it gets knocked down- just do it again.
    Reply to this comment
    by blackwater66-2009 April 8, 2008 10:33 PM PDT
    I agree with TheGateway1, the chain of command must review each employee or soldiers under their command and for every purchase made on that card in his name. I just think the main stream media is taking a shotgun approach on this news article. If it was this bad, there would have been red flags up everywhere along time ago !!!

    Reply to this comment
    by ranger1948 April 8, 2008 10:40 PM PDT
    She stole $642,000 and got 21 months . That comes out to a salary of $30,751 per month. Where can i apply for a job like his ?
    Reply to this comment
    by neobrian-2009 April 8, 2008 11:51 PM PDT
    A Drop in the bucket compared to SHRUBS WASTE
    It takes Bulldozers to move the Money SHRUB has Wasted!
    Reply to this comment
    by highlander60 April 8, 2008 11:53 PM PDT
    It never ceases to amaze me how greedy and corrupt things really are. We are loooong overdue to right this ship before it sinks. But look at the options we''re given for leadership. We need to "Clean House" now!
    Reply to this comment
    by samthetvcat April 9, 2008 12:03 AM PDT
    I wonder if there''s a way those techies can write up a program to cross-check charges with the yellow pages, so that nail salons, dating services, clothing stores, etc all get red-flagged automatically (?)

    If RepubliCONS REALLY stand for cutting back on government spending, the GAO is one agency even they ought to agree ought to be expanded. It ought to pay for itself . . .
    Reply to this comment
    by alphaa10-2009 April 9, 2008 12:33 AM PDT
    This is only the latest revelation of scandal against the public trust by the dying Bush regime.

    By now, it should be clear the same lack of integrity that pervades the ranks of Bush appointees at FEMA, FDA, FAA, and other agencies is the true Bush legacy-- which Bush leaves for others to clean up.
    Reply to this comment
    by shanev137 April 9, 2008 1:21 AM PDT
    Is this news suppose to shock me?

    Why would anyone be shocked by this news?
    Reply to this comment
    by swwils April 9, 2008 1:30 AM PDT
    Well isn''t that just perfect.If we did that we would be jailed for fraud and whatever else they could smash us with.We need a complete over haul of our Government,employees also!
    Reply to this comment
    by swwils April 9, 2008 1:32 AM PDT
    Yeah sign me up ranger1948,that is a good job.
    Reply to this comment
    by samrensho April 9, 2008 1:44 AM PDT
    Business as usual for the guvment. It''s only millions anyway. Chump change for this regime.
    Reply to this comment
    by watcher269-2009 April 9, 2008 2:47 AM PDT
    This is BUSINESS
    Reply to this comment
    by watcher269-2009 April 9, 2008 2:48 AM PDT
    This is Business as usual for the REPUBLICANS - this administration is by FAR the WORST in American History.
    Reply to this comment
    by termtex01 April 9, 2008 5:08 AM PDT
    Before you all keep blaming the government, let me refresh your memories. Every cardholder gets a monthly statement. That statement is supposed to be reviewed by a different individual (who ultimately shares responsibility for the uses or mis-uses of the card) for accuracy and legality. Here''s what I posted earlier:

    "And every single one of those mis-used cards was used by a cardholder who''''s monthly expenditure sheet HAD to be reviewed, as required by law, by a person placed in charge of card-holders.

    I had to vet cardholder statements while I was on active duty, so I know the drill. Anything bought had to be signed-off and approved by at least one individual.

    So, if these people were getting away with it, then their statement reviewers are the ones to also take the blame."
    Reply to this comment
    by termtex01 April 9, 2008 5:13 AM PDT
    But you can bet your last box of Cracker Jack that some Democrat in Congress is going to try to shift blame away from the card-holders (many of whom may well be Democrat voters) and place the blame on the Administration. The GAO (Government Accounting Office)is the ultimate office responsible for these matters. And it is an office under the control of the Congress, not the Executive branch. So, if you need to blame the government, point your fingers at the correct part. Congressional oversight is responsible for spending controls, NOT the executive branch.

    http://www.gao.gov/about/index.html

    Our Work is done at the request of congressional committees or subcommittees or is mandated by public laws or committee reports. We also undertake research under the authority of the Comptroller General. We support congressional oversight by

    * auditing agency operations to determine whether federal funds are being spent efficiently and effectively;
    Reply to this comment
    by someone999 April 9, 2008 6:57 AM PDT
    Thank you Gateway1, I too am familar with the process for the cards. If this happened others had to know. Also, you cannot stereotype "all" Government cardholders because of these handful of folks. There are bad apples in every group.
    Reply to this comment
    by someone999 April 9, 2008 7:15 AM PDT
    lastdance51 - I do not frequent these forums, this article caught my eye since I deal with Governement cards. I was not aware of all the remarks The Gateway1 has said in the past, they are pretty radical. Anyhow, I still say there are bad apples in all groups, not just the Government.
    Reply to this comment
    by stupidrules3 April 9, 2008 7:21 AM PDT
    I don''t care whether the abusers were Democrats or Republicans or whether they are appointed or career Federal employees. They should all be required to pay back every dollar that they misspent, immediately. I also think that fraud charges should be pursued wherever possible.
    We are currently having a local scandal over the exact same issue in our county mayor''s office. We have one official who claims it is a racial witch hunt. Our mayor blithely shrugs off the whole thing and the taxpayers are PO''d. We recently went through a county commission scandal where our officials violated open meetings laws to manipulate the local political scene so they could keep their cushy positions and continue the cronyism that has run rampant for years. Finally, the whole thing has blown up in their face and now it needs to happen on a national level. Government officials at all levels need to remember that they work for us and our trust is not to be violated. Examples should be made of these violators and our money should be repaid.
    Reply to this comment
    by sleepyric April 9, 2008 7:38 AM PDT
    I am an ex fed employee. Don''t lump all fed employees in with this small bunch of stupid idiots. They will be procecuted, and I guarantee you, they WILL pay back the money, and their careers are OVER. Most fed employees are just working stiffs like the rest of the working community. I gotta say though, what the H were they thinking??? What a bunch of idiot losers. Their life is going to be a stinking hell from now on, and their actions will follow them the rest of their life with fraud charges and convictions.
    Reply to this comment
    by timaran April 9, 2008 7:38 AM PDT
    I am a federal employee with a government card that can only be used only for previously approved travel on government business. In my agency, my expenditures ARE reviewed and signed off EVERY time I use my card--the statement is sent to my office, but is opened and reviewed by Admin. and my supervisor before I get it (the expenditures have to have been approved prior to my charging them). I do not charge inappropriate items to my govt card, but if I did you can be sure it would be caught and I would be disciplined, if not fired. This is as it should be. I am also a taxpayer, and I hate hearing about the abuse of tax dollars by those who should be trusted with them. I didn''t read the article very closely, but I firmly believe that the individuals who commit this type of fraud (and that''s exactly what it is) should be fired and charged with the crime.
    Reply to this comment
    by armydog2 April 9, 2008 8:05 AM PDT
    gateway1 you are absolutely correct, as a federal employee the only ones I see going unchecked are the gs 13''s, 14''s and so on. In the facility I work at we have had several people in these positions take an early retrirement.
    Reply to this comment
    by nags05 April 9, 2008 8:14 AM PDT
    Don''t just tell us about this fraudulent behavior, do something about it. I am so sick of hearing about studies and reports by the feds, but nothing is ever accomplished. Don''t tell me it wasn''t obvious that this money was being spent in an illegal way, and no one noticed for such a long period of time. Maybe they were in on it too. More care needs to be given as to who receives cards and for what, perhaps our tax rate would drop if we didn''t have to pay for all this frivolous and illegal behavior.
    Reply to this comment
    by bozworth4 April 9, 2008 8:41 AM PDT
    Kinda like it works in Russia. Money goes in, after politicians, and all government workers finish their want lists and greed lists, little money comes back out to where it was intended to be. Katrina in government. Spend your way out of debt???
    Reply to this comment
    by bozworth4 April 9, 2008 8:46 AM PDT
    Sen. Carl Levin, D-Mich., who chairs the investigations subcommittee, agreed. "Although internal controls over government credit cards have improved, we still have a long way to go to stop the fraudulent use of these cards," he said.

    Do like I have to do. Get purchase approved. Put charges on my cards. Wait for reinbursement. While this would take time, that is all we all have to sell to our employer. Remember, the title, public servant?
    Reply to this comment
    by neobrian-2009 April 9, 2008 8:57 AM PDT
    MOST CORRUPT INEPT
    Administration EVER
    The voters who put them in and the Morons who Uphold them should be VERY ASHAMED of themselves
    a True National DISGRACE!
    Reply to this comment
    by alexma50085 April 9, 2008 9:02 AM PDT
    Every federal employee that abuses the system should be have automatic jail time, no early retirement or repremand, JAIL TIME! Maybe if we would keep this system black and white, we wouldn''t have people muddling in the grey, and taxpayers wouldn''t be paying for some slob to get his jollys off on internet porn.
    Reply to this comment
    by payasyougo April 9, 2008 9:05 AM PDT
    The larger you let government grow, the more this will happen.

    As long as you allow them to "tax the rich", which they tell you is the other guy, not you, they''re stealing you blind if fees and passed down costs.

    Government in it for themselves for over 16 years now.
    Reply to this comment
    by mjvw2 April 9, 2008 9:06 AM PDT
    MOST CORRUPT INEPT
    Administration EVER
    The voters who put them in and the Morons who Uphold them should be VERY ASHAMED of themselves
    a True National DISGRACE!
    Posted by neobrian

    I actually agree with most of your post however; with a little homework you would have discovered that the Clinton Administration created the Federal Credit Card program and issued the Executive Order mandating its use for travel.
    Reply to this comment
    by alexma50085 April 9, 2008 9:12 AM PDT
    I actually agree with most of your post however; with a little homework you would have discovered that the Clinton Administration created the Federal Credit Card program and issued the Executive Order mandating its use for travel.
    Posted by mjvw2

    I don''t care who started the system, and I''m sure most people don''t care, what we should care about is punishing those that abused the system. You steal money, you go to jail, simple as that.
    Reply to this comment
    by antoniof123 April 9, 2008 9:30 AM PDT
    Too many government employees have viewed purchase cards as their personal line of credit," said Sen. Norm Coleman, R-Minn.

    So what did you do for all the years you were in charge of congress now it is a problem.

    Posted by neobrian the fact remains that it got bad because it was tolorated at the top that is the only way corruption can exists. Sorry to spoil your Clinton bashing but this has truly become a problme in the last 8 years.
    Reply to this comment
    by antoniof123 April 9, 2008 9:32 AM PDT
    Posted by neobrian at 08:57 AM : Apr 09, 2008

    Sorry I did not mean to be rude it is just we keep hearing it is Clintons fault not the Republicans fault and they have been in power and I am sick of them passing the buck. That is why I left the neo con party.
    Reply to this comment
    by inventagod April 9, 2008 9:32 AM PDT

    Republicons inaction

    buSHAMErica
    Reply to this comment
    by beehive21-2009 April 9, 2008 9:34 AM PDT
    The solution is,cancel all credit cards, asap,stop the bleeding.
    Reply to this comment
    by texanforlogi April 9, 2008 9:35 AM PDT
    Wow, I''m sure working for the wrong company! Where do I send my resume?
    Reply to this comment
    by pronto9 April 9, 2008 9:37 AM PDT
    As a defense contractor who does business with the government, I know that there are stop-gap measures in place which are suppose to prevent abuse. Obviously, some well protected/connected offices are getting around this. I doubt there is any employee who doesn''t know that buying items for personal consumption or use is illegal. They just think they won''t get caught. Violators should be terminated from employment. That will get a lot of other folks attention. "Joe got fired for buying porn on his GCC" will go a long way to stopping this abuse by theft.
    Reply to this comment
    by timdgrim April 9, 2008 9:57 AM PDT
    OH China, we need some more money....our government credit card statement just came in! And while you''re at it send some more c**p for our stores and we''ll send the shipping containers back. (Empty of course)
    Reply to this comment
    by papabc April 9, 2008 9:57 AM PDT
    I agree with the: cancel all Cards then issue them only to key personnel. If key personnel miss use the cards then FIRE them.
    Any Present or Past abuse of the card: Fire the offenders, NOW.
    Private Companies would.

    I am tired of my tax $$$ going down the drain to Government Workers that think working there is a right and taking our tax $$$ is theirs to do with as they wish.

    I am sure there are people, Like Me, that would and could fill the empty jobs and do them better.



    Reply to this comment
    by papabc April 9, 2008 10:00 AM PDT
    It doesn''''t matter weather republicon or democrat, fraudulent behavior deserves indictment and jail.
    =========================
    I agree... fraud crosses all lines and if people have no honor then they will abuse the job. Democrat, Republican, Independent, Other.
    Reply to this comment
    by displeased April 9, 2008 10:07 AM PDT
    I wonder how much more money we waste on the incompetent or fraudulent governmental auditors that are supposed to identify control weaknesses to prevent this and other crimes we don''t know about.
    Reply to this comment
    by jerry_in_va April 9, 2008 10:09 AM PDT
    I am baffled every time I hear one of these reports. I''ve worked for the Federal Govt for over 32 years in multiple agencies and locations and have never seen or heard of anyone doing the kinds of things that are indicated in this report. It is nearly impossible to get funding for legitimate charges, I can''t imagine how these people get funding for the charges indicated in this report.
    Reply to this comment
    by retiredusaf3 April 9, 2008 10:17 AM PDT
    These abuses have been going on in government since the Clinton administration forced the program on all federal workers.
    Reply to this comment
    by wdrussell1 April 9, 2008 10:26 AM PDT
    retired you seem to have no problem with waste fraud and abuse as long as you can put Clinton in your post.
    ''WE" might be able to fix this, but you are part of the problem.
    Reply to this comment
    by papabc April 9, 2008 10:30 AM PDT
    bet you can fine waste starting from the beginning of this country. There are better ways of tracking it now.

    If your are working (now) and chatting here then is that abuse of your jobs?
    Reply to this comment
    by fstop100 April 9, 2008 10:32 AM PDT
    How about prison sentences for those guilty. It is theft.
    Reply to this comment
    by dbl06 April 9, 2008 10:41 AM PDT
    It is possible to limit the sic codes where a purchase card can be used. For example, 5631 is the sic code for a Lingerie Store, it would be possible to exclude the use of any purchase card at that sic code. It is also possible to limit the amt of credit available by the week or month. Should be an easy fix if the motivation were there.
    Reply to this comment
    by blondbeotch April 9, 2008 11:00 AM PDT
    zoe2006 10:28** You are the IDIOT!!!!
    Reply to this comment
    by blondbeotch April 9, 2008 11:06 AM PDT
    antoniof123 9:32 Yea, and like the Demorats hands are clean--if you are that naive, glad you left the party--stay gone
    Reply to this comment
    by mjvw2 April 9, 2008 11:07 AM PDT
    I actually agree with most of your post however; with a little homework you would have discovered that the Clinton Administration created the Federal Credit Card program and issued the Executive Order mandating its use for travel.
    Posted by mjvw2

    I don''''t care who started the system, and I''''m sure most people don''''t care, what we should care about is punishing those that abused the system. You steal money, you go to jail, simple as that.
    Posted by alexma50085

    Couldn''t agree with you more. The post I originally replied to blamed the current administration for the program. Just correcting that mis-statement
    Reply to this comment
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