MINNEAPOLIS, April 3, 2008

The Web Of Wires Behind Your Credit Fate

Sophisticated Credit System Controls Whether You Can Get A Loan, What Interest Rate You'll Pay

  • The heart of the most sophisticated credit system in the world is a heavily guarded web of wires in Minneapolis where your credit score is calculated.

    The heart of the most sophisticated credit system in the world is a heavily guarded web of wires in Minneapolis where your credit score is calculated.  (CBS)

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(CBS)  Like most Americans, Lewis Hobgood and his wife Dina Skinner can't live without their credit cards.

"I use credit probably everyday," Skinner tells CBS News correspondent Anthony Mason

"It's just becoming such a way of life, you know," adds Hobgood.

And as we all try to keep track of all of our spending, the debt industry is keeping track of us.

A corridor in a Minneapolis office building leads to the heart of the most sophisticated credit system in the world. It's a heavily guarded web of wires where your "FICO" score is calculated. Named for the Fair Isaac Corporation which created it, the three-digit number is used by banks, credit card companies and mortgage lenders to determine whether you can get a loan and what interest rate you'll pay.

The information there includes transactions you've made, loans you have and whether you are on time.

Drawing data from the three major credit bureaus, the system processes literally billions of bits of your financial information - like how much you owe and whether you're maxed out on your credit cards.

"So if you're a lender today, you can get instantaneous information about the credit worthiness - or the viability of a consumer's ability to pay back a loan," says FICO's Lisa Nelson.

The speed of that technology has eliminated your local bank officer and allowed the credit markets to explode.

"And when we saw that start to happen, we said, 'oh this is bigger than we ever imagined,'" says mathematician Larry Rosenberger.

Rosenberger, using analysis that showed human behavior tends to be consistent over time, helped develop the FICO scores back in 1989.

"They're not perfect, but they work with a level of precision that can't be gotten any other way," he says.

The major credit card companies use the scores to judge hundreds of millions of customers - to decide whether to raise your interest rate, or even close your account.

"It's a very controversial topic," says credit expert John Ulzheimer. "Most large credit issuers will grade their customers once a month. The majority of the time, the customer has no clue it's being done."

But you can find out your score just by going to myFICO.com. It will range between 300 and 850, with anything over 750 considered healthy.

"What you calculate here has a lot of impact on people's lives," Mason tells FICO's Nelson.

"Yeah, it does," says Nelson. "On their financial lives at least."

And it has made debt a booming business.



© MMVIII, CBS Interactive Inc. All Rights Reserved.
Add a Comment
by timetrips1 April 4, 2008 5:07 PM EDT
skeezix06 - I agree, they shouldn''t include a reference to a site like that without being very candid that it is "pay" service. I was expecting something like the yearly free credit report.
Reply to this comment
by oscarez April 4, 2008 12:39 PM EDT
If credit scores worked why are the banks in the trouble they are in? Credit scores have never worked and never will. It''s another fee the banks add to your account and a form of blackmail to extort higher loan cost.
Reply to this comment
by skeezix06 April 4, 2008 8:24 AM EDT
HOW DARE YOU.

You disguised a commercial as news. The site REQUIRES you to give them a credit card in order to receive your score. The "free trial" is for 30 days only at the end of which time they will automatically bill your credit card $89 for a year''s subscription unless you contact them and go through a lot of rigamarole to cancel the subscription.

This so-called story definitely crossed the line.
Reply to this comment
by jjroth2 April 4, 2008 8:06 AM EDT
Mr. Mason''s FICO report is superficial. He erred when stating that earnings are an element of the score. FICO, in fact, assigns three scores based on the reports of the major agencies. One''s credit report does not provide earnings. In my case, the three FICO scores have deviated by as much as 50 points. Any polling company with that kind of deviation from reality would be out of business.
Mr. Mason would do the nation a service by exploring why this deviation. He should also check out the Vantage Score of the three reporting agencies, which are superior.
FICO has settled class action suits.
Reply to this comment
by magoo2u1 April 4, 2008 5:53 AM EDT
This score is also known as the "I really like to use credit" score.
Reply to this comment
by Linda Kay Ward April 4, 2008 2:00 AM EDT
Fair Isaac Corp. Didn''t know the breakdown of the acronym. But FICO is the center of the breakdown of those who are unable to pay high interest or not eligible for a loan to assist in basic needs, a car.
It is like putting someone in jail for not paying his bills, while he is in there he can''t. Same as the higher interest, creating higher monthly payment. Not too different than loan sharking that is not legal.
Reply to this comment
by piercer3 April 3, 2008 11:06 PM EDT
myFICO.com is not free.I cant see CBS needing an add in a report. So I STILL don''t give a "katie" what my "or there" credit score is.
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