Kin: Woman Who Died On Flight Was Ignored

American Airlines Disputes Account Of Man Who Blames Flight Attendant, Faulty Medical Devices

(AP)  American Airlines on Monday insisted it tried to help a passenger who died after complaining she couldn't breathe, and disputed the account of a relative who said that she was denied oxygen and that medical devices failed.

The airline said the oxygen tanks and a defibrillator were working and noted that several medical professionals on the flight, including a doctor, tried to save the passenger, Carine Desir, 44, who had heart disease.

"American Airlines, after investigation, has determined that oxygen was administered on the aircraft, and it was working, and the defibrillator was applied as well," airline spokesman Charley Wilson said Monday.

Desir had complained of not feeling well and being very thirsty on the Friday flight home from Port-au-Prince, Haiti, after she ate a meal, according to Antonio Oliver, a cousin who was traveling with her and her brother, Joel Desir. A flight attendant gave her water, he said.

A few minutes later, Desir said she was having "trouble breathing" and asked for oxygen, but a flight attendant twice refused her request, Oliver said.

"Don't let me die," he recalled her saying.

He said other passengers aboard Flight 896 became agitated over the situation, and the flight attendant, apparently after phone consultation with the cockpit, tried to administer oxygen from a portable tank and mask, but the tank was empty.

Oliver said two doctors and two nurses were aboard and tried to administer oxygen from a second tank, which also was empty. Desir was placed on the floor, and a nurse tried CPR, Oliver said. A defibrillator, which he called a "box," also was applied but didn't function effectively, he said.

Oliver said he then asked for the plane to "land right away so I can get her to a hospital," and the pilot agreed to divert to Miami, 45 minutes away. But during that time Desir collapsed and died, Oliver said.

"Her last words were, 'I cannot breathe,"' he said.

There were 12 oxygen tanks on the plane and the crew checked them before the flight took off to make sure they were working, Wilson said. He said at least two were used on Desir.

The Federal Aviation Administration requires commercial flights to carry no fewer than two oxygen dispensers. The main goal of the rule is to have oxygen available in the event of a rapid cabin decompression, but it can also be used for other emergencies. It is up to the airlines to maintain the canisters.

Wilson said Desir's cousin flagged down a flight attendant and said the woman had diabetes and needed oxygen.

"The flight attendant responded, 'OK, but we usually don't need to treat diabetes with oxygen, but let me check anyway and get back to you."'

Wilson said the employee spoke with another flight attendant, and both went to Desir within one to three minutes.

"By that time the situation was worsening, and they immediately began administering oxygen," he said.

Wilson said the defibrillator was used but that the machine indicated Desir's heartbeat was too weak to activate the unit.

An automated external defibrillator delivers an electric shock to try to restore a normal heart rhythm if a a particular type of irregular heart beat is detected. The machines cannot help in all cases.

Wilson said three flight attendants helped Desir, but "stepped back" after doctors and nurses on the flight began to help her.

"Our crew acted very admirably. They did what they were trained to do, and the equipment was working," he said.

Desir was pronounced dead by one of the doctors, Joel Shulkin, and the flight continued to John F. Kennedy International Airport, without stopping in Miami. The woman's body was moved to the floor of the first-class section and covered with a blanket, Oliver said.

Desir died of complications from heart disease and diabetes, said Ellen Borakove, a spokeswoman for the medical examiner's office.

Shulkin, through his attorney, Justin Nadeau, declined to comment on the incident.

FAA spokeswoman Alison Duquette said the agency was closely following the details of the incident.

[blessed1too]

To tflhaiti: I have been reading these insensitive comments and please know that I feel for you and your family and COMPLETELY believe your family member. The only person who THINKS someone would even plan to DIE on a plane to leave the family an opportunity to make money off of a lawsuit is CRAZY!! Who in the world thinks like this? Oh I got it... those on this post who are only concerned about the price of an airline ticket and the cost of having oxygen and med professionals... MONEY, MONEY, MONEY - forget life - you are the ones who would set up this kind of operation! WHATEVER - I am so disappointed with the way we treat one another in our society - it is sickening!!! This woman is dead people - show some respect and this VERY WELL COULD BE NEGLIGENCE - it isn''t impossible to find people who don''t want to do any more work than they have to (Flight Attendants INCLUDED). And that F--L who said she was Haitian, who cares... you are so filled with hate, I just hope ANYONE will help your ignorant behind if you ever have a need - AND YOU WILL!!!!! Such a silly comment, I hope it made you feel better about yourself!

[cgeller100]

even if the defibrilator and oxygen couldn''t have saved her, if the devices were indeed faulty there''s no excuse for this. I''m not surprised if this is true given the current state of the airlines, much of which is not their fault with oil prices being the way they are, however the devices should be checked before each flight just as the pilots do the preflight. Airports should have spares on hand they can provide the airline, and if it is determined they were faulty, AA should be fined (but no big lawsuits)

[cgeller100]

Flight attendants are often the only source of medical assistance ast 35,000 feet where any kind of medical facilities are often hours and hours away. It only stands to reason that they and pilots should have advanced training; it doesn''t mean they''re going to save everybody all the time, but given the millions of millions of people who fly each year, things are bound to happen from time to time, and it just makes good sense.

[cgeller100]

The airline should not be liable for any kind of monetary damage here, but it may shed light on the need for increased training

[cgeller100]

I think this needs to go before a medical review board of trained professionals. If in fact the flight attendants did not act appropriately, they should not be disciplined in this instance but it may shed to light that more thorough training in first aid and illnesses is required. Saying "we don''t give oxygen to diabetics" may indicate lack of sufficient training in how to handle these situations.

[pagirl6]

"I work at a medical facility and at even 12 liters per min those tanks should last 30 mins to 1 hr."....but it depends on the size of the tank (not the pressure of the tank) as well as the way administered & the flow rate. I notice a lot of people stating about Nasal Cannulas...yes at 2 lpm a small tank could last past 30 minutes, but a NRB sucks a tank down FAST.

"The thing that really gets to me is, just as soon as cpr was started the pilot should have set the plane down. It didn''''t need to be in a big city, small cities have fine EMS and hospital personnel that could have done advanced life support on this lady."...as someone in a rather rural area, yet close to a metropolitan area, there may have been great BLS/ALS & hospitals, but we have to consider the size of the plane as well because not all airports can handle all planes. I know our airfield just expanded, but probably wouldn''t have been able to handle it. Believe it or not, it may have been faster (and easier) to finish than to divert.

The duration of events during an emergency typically seems MUCH longer than they are in reality. 15 seconds can seem like an eternity. I''m not being crass, but the article just keeps talking about extended time before treatment, but it doesn''t give a specific amount of time.

[xlib]

gammawamma-ditto from a fellow nurse. This is just hype from the media to make the big, bad airline industry look libel. I think I may have seen dollar signs in the eyes of one of the family members.
There is no way in h&^l that any crew member would ignore a person hollering or even moaning for help.
What I see here is some more legislation being proposed from the left for whatever...
They did use the defib on her and if she didn''t have a decent enough rhythm in the first place they would get nothing.

[grammawhamma]

I''m a nurse and if the oxygen tank was working or not...this woman still would have died. Two or more liters of O2 per nasal cannula is worthless in this case. Perhaps being intubated and put on a ventilator would have helped, maybe not. But get real people...a commercial airline flight cannot have an intensive care unit built in it staffed with doctors and nurses.

[bkotarsk]

You do not give CPR to a person who has any kind of Heart Beat / Pulse You will Kill them.

[linfinster]

The thing that really gets to me is, just as soon as cpr was started the pilot should have set the plane down. It didn''''t need to be in a big city, small cities have fine EMS and hospital personnel that could have done advanced life support on this lady.
Posted by RANEKNIGHT at 08:22 PM : Feb 25, 2008

Lol, my city of 70,000 + doesn''t have an airstrip to accommodate a big plane. You don''t just, "set" every plane down.

[Marie Zarankevich]

If she was ill, she needed to consult her physician before flying. I have to! That is not the airline''s responsibility. If you should not be flying, it is your own fault if you have problems due to pressure changes or altitude. Oxygen would not help much, in any case, if her problems were severe. People are very sloppy about their health, then blame others. Some nerve.

[barbaraf4]

Okay, this is how it works from now on. Have a terminal disease, book a flight, die on board and let your relatives file for damages. I guarantee it is cheaper than life insurance.

[lilvinnyb]

i can''t imagine no one would not TRY to assist. The DEFIB machine actually USES a faint heartbeat as a measure to begin working. If her heartbeats was too faint, it certainly would not work. Nothing was gonna save this person.

this family is looking for nothing but a lawsuit.

[oldpilot954]

I have a couple of comments about this in general. First, I wonder what the family member based his accusation on when he said that the tanks were empty? Was it the fact that they did not help? Did he look and see that the guage showed empty? Or what? I cannot imagine American Airlines operating a flight in which emergency equipment was inoperative because these tanks are there to allow flight crew to move around during a decompression emergency.
As for landing somewhere closer than Miami, without knowing exacly where the plane was we can''t say what landing sites were available. There is a lot of Alantic Ocean out there. Nassau might have been an option but nothing in the article would tell us that.

[jimmyc1955]

menmotoscutr - ok - lets double the costs of every flight to accommodate the costs of a doctor and nurse and equipment on board.

So passengers will fall off because they can''t afford to fly. Then thousands will loose jobs because airlines that are already in the red will go belly up.

Then you want subsidies to keep the jobs so we raise everybodys taxes.

Where exactly do you think that money comes from???

[jimmyc1955]

RANEKNIGHT - So - have you heard of this invention called and airport?? And at these airports they have runways. And these runways in most municiple airports are way to SMALL for a commerical passenger jet to land on. So big airports have big runways - little airports little runways.

So - flying from Haiti to the US - where exactly in all that blue wide ocean would you recommend they set down on???

Sometimes your powers of reasoning are pretty astonishing.

Lets put a doctor on every flight, that should keep the ticket prices down. Lucky airlines dont let chimps or joyous88 run their business or no one could afford to fly. Posted by jwind11 at 07:39 PM : Feb 25, 2008-----------------

At last someone who understands the real crisis here. Ticket prices are our main concern and keeping them down our main objective. No more free space in first class for corpses! Charge for the air used from the tanks, so much per breath. If a doctor is aboard and administers aid, charge the doctor for the space used to practice medicine, if an attendant refuses to give aid, charge the passenger for diagnostics, and if a priest administers the last rites while aboard the plane, assess a fee equal to the inheritance available to the church, and while we are at it, check into the possibility of charging that woman as excess baggage. jwind11 you are my kinda species.

[raneknight]

The thing that really gets to me is, just as soon as cpr was started the pilot should have set the plane down. It didn''t need to be in a big city, small cities have fine EMS and hospital personnel that could have done advanced life support on this lady. And yes, I am appalled at the heartlessness that some people show, but if it were a member of their family I think they would feel differently.

[tflhaiti]

I am a close friend to Carine''s Aunt who she visited while in Haiti.

The family was in shock and called the night of her death. The report of her cousin is true and accurate.
He even told us that it took a long time for the attendant to bring her water.

I stopped flying this flight on AA many years ago because of the rude and unattentive actions of the attendants toward the Haitians who make up the majority of these flights.

The family is still in deep grief and no one has even mentioned the possibility of lawsuit or retribution.

Just pure helplessness at the response of the staff of AA.

I hope that no one in this family ever reads the heartless assumptions of many of these comments.

It is a sad time we are in when people make rude and crass statements about an event that no one witnessed and the media sensationalizes a tragedy of this kind.

Yes, she may have died even with timely attention to her distress, but to accuse the relatives who miss her and loved her, as being people who see this as an "opportunity" to gain some kind of wealth is typical of Americans who have lost sight of the true meaning of life and death.

We, who are close to her family know the truth of what happened and in their time of grief the family deserves respect and time to heal before they will be accused of lying and seeking retribution.

[jwind11]

no one said that everyone around her was liable;

but if the airline could have saved her and did not, than they ARE liable,

a chimp could figure this one out

Posted by joyous88 at 07:08 PM : Feb 25, 2008

Brilliant statement: Lets put a doctor on every flight, that should keep the ticket prices down. Lucky airlines dont let chimps or joyous88 run their business or no one could afford to fly.