July 5, 2008
No Way Out
A Couple Faces Life In Prison After 35 People Die In Their Care
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St. Rita's Nursing Home Today
Owners Mabel and Sal Mangano revisit what's left of St. Rita's Nursing Home, where 35 of their residents died in the aftermath of Hurricane Katrina.
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Sal and Mabel Mangano (CBS)
After Hurricane Katrina had passed over southeastern Louisiana in August 2005, many people thought the region had been spared from the most severe damage.
But the worst was yet to come: the region's protective levees started to fail, and entire communities were overwhelmed by floodwaters.
Thousands had evacuated the region, but others stayed behind to ride out the storm, including the residents and staff of St. Rita's Nursing Home in St. Bernard Parish.
The wall of water and its aftermath left 35 of the residents dead, and prompted negligent homicide and other charges against the owners of the nursing home.
They faced the possibility of spending the rest of their life in prison.
Would and should the owners be held responsible for their decision not to evacuate?
Correspondent Harold Dow reports.
Just southeast of New Orleans, in St. Bernard Parish, St. Rita's Nursing Home sits empty and silent. It's where Joe Galladoro and his sister Cheryl last saw their father, T.J., alive.
"To hear that my dad was left in a building, and drowned, that's just unforgivable," Cheryl says.
The people Cheryl can't forgive are the nursing home's owners, Sal and Mabel Mangano. "I was told that he would be cared for the way he needed to be cared for. And taken out of harm's way," she says.
"They lied to us and therefore my father perished," Joe adds.
The last weekend of T.J. Galladoro's life was in late August 2005. All over the Gulf Coast, preparations were being made for Katrina, the hurricane many predicted would be "the big one."
Larry Ingargiola was the director of Homeland Security for St. Bernard Parish. "I believed that we were gonna see 20, 22 feet of water," he recalls.
Parish clerk Polly Boudreaux says St. Bernard officials were desperately telling residents to leave. "There were messages over and over, not just parish government messages on our cable station, but the news media was out saying the same thing," she says.
"The reality sunk in for a vast majority of our residents Friday and Saturday. That made them pack up and go," she adds.
That Saturday night, Cheryl was checking in on her father one last time at St. Rita's, before she took her family north. "My dad looked up and calls me 'Shay.' That was a little pet name he had for me. And said, 'Shay, you coming to get me tomorrow? They have a hurricane coming,'" she remembers. "I looked at him and I said, 'Well, dad, you know. You're going to be taken care of.' He listened. He heard. He knew it. But waits a little while and again, the same question came. 'Shay, you coming to get me tomorrow?'"
Cheryl knew it was too risky to move her frail father herself, so she was relying on St. Rita's to take him out of harm's way.
"One of the nurses came in. Sat on a chair. Knee to knee with me. Held my hands. And she said, 'Cheryl, you need to go. And no, don't worry about your dad. The home has an evacuation in plan. He'll be fine. You need to leave your dad with us, because you're not able to tend to his needs.' I was crying and she kept assuring me, 'This is where your dad needs to be, he will be taken care of,'" Cheryl says.
Also relying on St. Rita's to take care of his mother, Eva, was Tom Rodrigue, an emergency management official in neighboring Jefferson Parish. But Rodrigue was having trouble getting in touch with the Manganos.
"I called at least twice on Saturday. I asked if they were available, and they told me they were not available to come and talk on the phone. So and when I hung up, I called the emergency manager for St. Bernard who I knew. I spoke with him, and he told me, 'Hey, tomorrow they're gonna call for a mandatory evacuation. They'll have to respond,'" Rodrigue remembers.
By Sunday morning, Aug. 28, Katrina was churning through the Gulf and upgraded to a category 5 hurricane, the most dangerous kind. At 8 a.m., parish officials broadcast their starkest warning yet to those who might still be in the parish. "You need to leave. You must leave St. Bernard Parish and head north," they warned.
But just after that message was broadcast, parish officials learned that St. Rita's nursing home had still not evacuated. "It was shocking," says Polly Boudreaux. "I think we were all mortified that, you know, at that stage that they would still be there."
"Did you want St. Rita's to evacuate your mom and all the other residents?" Dow asks Rodrigue.
"Absolutely," he says. "I really never had any options. I had to depend on them."
Boudreaux was ordered to call Mabel Mangano to see if St. Rita's needed buses to evacuate. "Her comment was that they were concerned about the condition of the very frail patients, that if they put them on the buses, those who were the most frail would not survive the trip on the bus," Boudreaux says.
Later that morning, parish coroner Dr. Bryan Bertucci called St. Rita's again. "I spoke to Mabel, and told her that I had two buses that could take the residents wherever she wanted. The response that I got was that, 'We have five special needy patients, five nurses, two generators. And I've spoken to most of the families, and they said we could stay.' My response was, 'Do you want the buses, or do you not want the buses?' The answer was no," he says.
But by Sunday night, as the storm closed in, Cheryl Galladoro was hundreds of miles away, still thinking she had left her frail and sickly 82-year-old father in good hands. "When I kissed my dad goodbye, I didn't know that that would be for the last time I would ever kiss him goodbye. He had a look on his face like, you know, 'You’re leaving me,'" she remembers.
Produced by Paul Ryan and Sara Rodriguez
© MMVIII, CBS Interactive Inc. All Rights Reserved.
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See all 80 CommentsManganos God Bless and I will be saying an extra prayer for you this evening.
Robin Bartos
Cornelius, NC
This story angered perhaps more than any story I have seen on a news magazine show. There were warnings from the local, state and national government to evacuate, other nursing homes in the area with patients who needed an equal amount of critical care were evacuated, buses were offered to the Mangano''s, the Mangano''s told family members of residents that they would evacuate their loved ones, but somehow they made the decision to leave their residents to drown and die a horrible, terrifying death. The Manganos deserve to be rotting in prison.
Think of it this way, if a fire started in the nursing home due to faulty wiring and the Mangano''s did not evacuate the residents and the fire caused fatalities, who is at fault, the contractors that installed the wiring or the Mangano''s???????
Again, the Mangano''s should be rotting in prison!
When visiting New Orleans in May of 2005 we were told that if a storm took a direct hit on New Orleans the levees would break because Nutra Rats had burrowed into the levees weakening them to a state of disrepair and the Government knew of the problem at that time.So if you want to point fingers and lay blame the Army Corps of Eng. may be a beginning. Katrina was the straw that broke the weakened levees.
these people falsified a evacuation plan, turned down help offered over & over agian. "who do you pull the plug on" Mrs.Mangano ask most nursing homes especially 35 bed homes don''t have patients on life support Money was all they were worried about aside from the cost of evacuation ( a real plan requires contracts that cost money) medicare & medicaid in most states pay by the day if the resident is elswhere at midnight that nursing home doesn''t get the money in 90% of the cases. What was wrong with the nursing staff rhat none of them attempted to report this and get someone to get them out. As for the families not caring or they would of evacuated there loved one alot of those cases that would not be possible ambulance cost would prohibit it and where do they take them? It was the nursing homes responsibility to see that these residents were kept safe and they failed. I loved the coment T THE END THAT THEY WOULD NOT RUN ANOTHER NURSING HOME WHAT STATE WOULD LICENSE THEM
the City of New Orleans issured a MANDATORY evacuation order, but Lafon did not evacuate despite the order. The Attorney General did not file charges against Lafon - because it would have been BAD PRESS going after the Church and Nuns.
The people screaming the loudest are the ones you need to look at, the family members - they feel guilty for leaving their relatives and they need to blame someone.
The Manganos did the best they could. They sheltered in place as they had all the other years when a hurricane came. There were other nursing homes that did not evacuate in this city too...ask 48 hours to check into some of those. Let''s see a story on the Lafon Nursing Home.
I feel sorry for everyone involved in this event. Lot''s of good people died. I feel very sorry for the Manganos most of all. They are not evil, they thought they were doing the right thing for their patients and it turned out to be the worst mistake of their lives.
We were told on Saturday, August 27, 2005 by T.J. Mangano that they were going to evacuate, for us not to worry, the residents would be safe. Did she know all along the plan was to stay? I learned of my mother''s death, thru a post on the internet.
People reading this that think the Manganos are innocent have to realize, many of these residents in nursing homes have no one to care for them. When owners, such as the Manganos, assume the duty of running a nursing home it is no longer about them, but the care of frail, dependent citizens, for which they were well paid. There were 5 special needs residents there. Expert witnesses testified they could have been transported had they left in time. The Manganos failed miserably. Had I known there was no plans to evacuate, I would have gotten my mother and my aunt out.
May God bless all of the residents who drowned at St. Rita''s.
The only real "mystery" here is how 6 supposedly reasonable citizens could acquit the Manganos? I would like to know the answer to that.
No, I would have found some kind of accomodation and taken them with me. My elderly parent becomes my responsibility.
Nursing homes are notorious for eyeing the bottom line. You can''t trust them for squat! If you''re not checking on your loved one every day, then you''re negligent.
Lindsey Emmons
May God bless her soul and her other 34 angels in heaven. If the Manganos can lay their head on a pillow and live with that, then I am not judge their ways.
Katrina brought out the worst in so many people and the children of these patients need someone to blame. The Manganos seem to be a nice couple who did not intentionally kill anyone. Why pick on them when there are so many out there that intentionally hurt others??
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