WASHINGTON, July 25, 2007

Veterans Care Panel Wants Red Tape Slashed

Presidential Commission Urges Broad Changes Making Treatment More Accessible For Wounded Soldiers

  • Play CBS Video Video Reforming Health Care For Vets

    After serious problems in medical care for veterans were found, a presidential commission is recommending changes that would increase benefits and make access to care easier. Susan Roberts reports.

  • Video Call For Veteran Care Overhaul

    A presidential commission has recommended the biggest overhaul of the medical care system for veterans in 50 years. But as Jim Axelrod reports, it is unclear if and when it will be implemented.

    • President Bush with outgoing Veteran Affairs Secretary Jim Nicholson, center, and Defense Secretary Robert Gates, right, take part in a meeting in the Oval Office of the White House in Washington, Wednesday, July 25, 2007, about the President's Commission on Care for America's Returning Wounded Warriors.

      President Bush with outgoing Veteran Affairs Secretary Jim Nicholson, center, and Defense Secretary Robert Gates, right, take part in a meeting in the Oval Office of the White House in Washington, Wednesday, July 25, 2007, about the President's Commission on Care for America's Returning Wounded Warriors.  (AP)

    • President Bush created a panel March 6 to investigate problems in the treatment of wounded veterans following disclosures of roach-infested conditions and shoddy outpatient care at Walter Reed Army Medical Center.

      President Bush created a panel March 6 to investigate problems in the treatment of wounded veterans following disclosures of roach-infested conditions and shoddy outpatient care at Walter Reed Army Medical Center.  (AP)

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  • Interactive Walter Reed Woes

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(CBS/AP)  A presidential commission on Wednesday urged broad changes to veterans' care that would boost benefits for family members helping the wounded, establish an easy-to-use Web site for medical records and overhaul the way disability pay is awarded.

The commission's report recommends every injured vet get a treatment plan and a recovery coordinator, reports CBS News chief White House correspondent Jim Axelrod. It also mandates care for post-traumatic stress disorder and traumatic brain injury; training and counseling for family members; and improvements in conditions at Walter Reed Hospital.

The nine-member panel, led by former Sen. Bob Dole, R-Kan., and Donna Shalala, health and human services secretary during the Clinton administration, also recommended stronger partnerships between the Pentagon and the private sector to boost treatment for traumatic brain injury and post-traumatic stress disorder.

A 29-page draft report was presented to President Bush in the Oval Office, just after the Senate addressed some of the issues Wednesday morning by passing sweeping legislation to expand brain screenings, reduce red tape and boost military pay.

The commission formally approved the recommendations later in the day.

"Gone will be the days of injured soldiers telling the same information to doctors over and over again," said Shalala, who said the proposals seek to provide more customized, personalized care to injured Iraq war veterans.

She called the report a set of recommendations that could be implemented right away. About six of the 35 proposals require legislation, while the rest call for action primarily by the Pentagon and Department of Veterans Affairs.

Among the recommendations was an indirect rebuke of the VA — a call for Congress to "enable all veterans who have been deployed in Afghanistan and Iraq who need post-traumatic stress disorder care to receive it from the VA."

Only recently, the VA has taken steps to add mental health counselors and 24-hour suicide prevention services at all facilities, following high-profile incidents of suicides involving veterans. In the past, the VA had failed to use all the money for mental health that was allotted to it.

"The experiences of these young men and women have highlighted the need for fundamental changes in care management and the disability system," the report read.

Report: The President's Commission On Care For America's Returning Wounded Warriors
"Making the significant improvements we recommend requires a sense of urgency and strong leadership," it said.

The report says significant improvements require "urgency," but when asked when those changes might be implemented, White House spokesman Tony Snow could not say, adds Axelrod.

The report does not seek to directly criticize or lay blame for shoddy outpatient treatment at Walter Reed Army Medical Center that brought a public outcry for change and creation of the commission. It cited a need to move forward, explaining there was no need to "reiterate" the findings of news reports which uncovered substandard care from the Defense Department and VA.

Among the proposals:

  • Restructure the disability pay systems to give the VA more responsibility for awarding benefits.

  • Create a "My eBenefits" Web site, developed jointly by the VA and Pentagon, that would allow service members and doctors to access private medical information as the injured move from facility to facility to receive treatment.

  • Provide better family support, because one-third of injured Iraq war veterans reported that a family member or close friend had to relocate to care for them. It calls for training and counseling for families of service members who require long-term care and improved family leave and insurance benefits for family members.

    "We owe our wounded soldiers the very best care, and the very best benefits, and the very easiest to understand system," Bush said. "And so they took a very interesting approach. They took the perspective from the patient, as the patient had to work his way through the hospitals and bureaucracies. And they've come up with some very interesting and important suggestions."

    Bush created the panel March 6 to investigate problems in the treatment of wounded veterans following disclosures of roach-infested conditions and shoddy outpatient care at Walter Reed.

    The White House event followed the Senate's vote by unanimous consent on legislation that seeks to end inconsistencies in disability pay by providing for a special review of cases in which service members received low ratings of their level of disability. The aim is to determine if they were shortchanged.

    The bill also would boost severance pay and provide $50 million for improved diagnosis of veterans with traumatic brain injury or post-traumatic stress disorder. The House was considering similar measures.

    "It has been hurry up and wait for the results of this commission report and now the White House is telling our vets to wait even longer," said Sen. Patty Murray, D-Wash. "That's why the Senate has moved ahead with our Wounded Warriors Act. The public is waiting, our veterans are waiting."

    Paul Rieckhoff, executive director of Iraq & Afghanistan Veterans of America, agreed.

    "It is important for the American public to understand that the Walter Reed fiasco is not over," he said. "Everything is not fixed. The follow-through will be the most important part."

    © MMVII, CBS Interactive Inc. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed. The Associated Press contributed to this report.
    Add a Comment See all 43 Comments
    by sclaires July 27, 2007 3:29 AM EDT
    Yeh, I can see the red tape being cut!! If I know the Army, they will only make it worse. Nothing is going to be make easier with GWB around.
    Reply to this comment
    by bb19631 July 26, 2007 10:26 PM EDT
    what i want to know is, how come bush only start doing these committees, when these incidents are brought out by the public eye??? when the real truth is told, he starts is mumbo jabbering....i can honestly say, i didnt vote for this idiot, president..i voted for the underdog. every time.next time you want to go to war-think about all the ramifications, first. better yet, put a gun in his hand and drop him off on the front line, see how he likes that.
    Reply to this comment
    by photogeezer July 26, 2007 2:30 PM EDT
    The press has failed to address the issue of the neocons' desire to "drown government in a bathtub", as voiced by Grover Norquist. The VA, the very government agency with the facilities, and trained, dedicated people to deal with the inevitable consequences of sending young people to war, is part of the government that they want to drown. Look at the history of cuts for VA funding, the ouster of a dedicated champion of veterans' care (Rep. Chris Smith, a Republican)from the House Vets Affairs Committee, and the veiled references in these committee reports to turning vets' care over to private industry. If we think their care is not what it should be now, try turning it over to the accountants and bureaucrats who run health insurance companies.

    To sneer at the VA's shortcomings, and to characterize them as an "entitlement program", while, at the same time, failing to fund them adequately, is deplorable.

    BTW, the VA is hiring two LCSW's (licensed clinic social workers) to help out with vets with PTSD at the VA Vet Center in San Jose. The funding is there; someone needs to apply. See usajobs.gov.
    Reply to this comment
    by starleo146 July 26, 2007 1:40 PM EDT
    Last dance2 that was a great post and I think what they did to the Viet Nam veterans was also a disgrace these troops also did what was asked of them and got nothing from the America Government I always thought they deserved to be honored in some way a memorial in Wash. D.C. is nice but it was not enough and we still have Agent Orange injuries the VA is ignoring just like the GULF WAR SYNDROME they the VA will not admit a thing who is suffering our veterans and who cares certainly not our government and personally I am sick of it.POST TRAUMATIC STRESS from both wars have not been treated whatsoever.Why would you use such a golden resource in such a way I ask you?
    Reply to this comment
    by starleo146 July 26, 2007 1:29 PM EDT
    They are just going through the motion I do not believe a d*a*m*n thing this out of control contemptuous administration says or does any more all they care about is divide and conquer at any cost and as far as I am concerned our veterans and our troops have paid a very dear price for a contemptible commander-in-chief who all along has only cared about his power and used 30000 injuries 13000 severe injuries and 3640 dead and these injuries will never be taken care of from this government I am convinced any one that cares nothing about the constitution and has a justice system that helps him along with a supreme court all they care about is power and I say these troops have given enough but this commander-in-chief says not enough troops and fix your injuries the best way you can, Just disgusting.
    Reply to this comment
    by lastdance2 July 26, 2007 4:08 AM EDT
    A Republican Presidential Commission

    In 2005, a Republican Committee appeared, before The Congress saying :
    The Veterans Claim, on the PTSD issue was Fraudulent.
    They urged the Congress to Stop the Treatment, of the Veteran for the PTSD issue.

    Also ! They urged the Congress to stop paying the Veteran.
    Compensation for the veterans claim of having : PTSD.

    By 1980, five (5) years after the Viet-Nam war had ended.
    The combination of suicide and suicide induced accidents.

    Committed by the Viet-Nam combatant, was at fifty two percent. (52%)

    Which means : That within five (5) years, after the Viet-Nam war had ended.
    Over half of the Viet-Nam combatants. Who had survived the war and returned home.

    Were now dead - By their own hand.

    The suicide rate of : The veterans of Iraqi, has already begun.

    The issue of PTSD is being Scrutinized by the American Enterprise Institute.
    They are saying : PTSD is a Liberal Hippie dream.

    Lynne Cheney the Wife of : V.P. Cheney, Is on the Board of Directors.
    (The American Enterprise Institute)

    This is the Real Attitude, of the Republican Party,
    The Bush - Cheney Administration's
    Concern - Towards - The Combat Veterans of Today.

    The Republican Party
    The Bush - Cheney Administration's
    Gift of Patriotism - and - Appreciation
    To the Combat Veteran

    Profound Display of : "Family Values"

    Within their own actions - Lay - Their True Feelings.


    Lastdance
    Reply to this comment
    by swwils July 26, 2007 1:57 AM EDT
    They should have had this panel do this about 30 years ago.The Veterans from a lot of other secret little wars have been suffering these same disorders for years.It is a shame that it took Iraq to open their eyes.PTSD is not a common cold it doesn't just go away,or get better.I am very glad that the soldiers will be getting some medical treatment that is deeply needed.It all begins with taking care of our own!
    Reply to this comment
    by tomar0317 July 26, 2007 12:34 AM EDT
    All veterans from all wars should be capable of receiving benefits from the VA. Current salaries should not be a reason for turning away oue vets. We put ourselves on the line, we don't ask for much. I'm even ok with paying deductable which according to the VA folks I've talked too, makes the system pay for itself....do you here that Bush?
    Reply to this comment
    by moosbrth July 25, 2007 11:55 PM EDT
    I am so tired of Bush, I don't even know what to say! Impeachment isn't even the right thing, hanging may be the right thing!
    Reply to this comment
    by likeitis5050 July 25, 2007 11:48 PM EDT
    for an administration that campaigned for less government Bush sure has found a way to lock us up in government red tape or censorship. Nothing he campaigned on measures one degree today...'bring back integrity and personal accountability'..nope...in the dumper. 'Less government in our business'...well, now...we just don't have space to go into all the sabotage on that issue. Bush is a fraud.
    Reply to this comment
    by moosbrth July 25, 2007 10:57 PM EDT
    This administration is the biggest joke in history. Put new ideas on how to help the VETS, then don't implement any of it. He's stripped everything else from them, he is nothing more than $***! Impeach the ba$**** or at least put it on the table, Nancy, do you copy??????
    Reply to this comment
    by leftysgal July 25, 2007 10:52 PM EDT
    fortunately this panel has only touched a splinter of the problems with the VA and military health care system. Many of the problems are so ingrained that the appearance of assistance is in itself a lie. The VA was tasked with assisting veterans in their claims, yet they continually serve as the oppresor in helping the vet get what is rightfully theirs when claims are submitted. Additionally, the system is fraught with cronyism and nepotism, so those that are familiar with the trails of being in the military and going against the system are denied positions working at the Veterans offices. More of the people working at the VA Regional offices are overly concerned with making their minmum work quota and getting their outlandish bonuses than going out of their way to help a vet. I am glad Nicholson is leaving as he has helped foster a hollow VA that only has a shiny exterior with a cancerous underbelly.
    Reply to this comment
    by donnie900 July 25, 2007 10:52 PM EDT
    I think I know what he'd say.

    "Impeach".
    Reply to this comment
    by donnie900 July 25, 2007 10:49 PM EDT
    Do you really believe that if we cloned one of the founding fathers right now? And asked him: "Hey, Mr. Jefferson! What do yaz tink about us being over der in eyerak?" What do ya think he'd say?
    Reply to this comment
    by donnie900 July 25, 2007 10:44 PM EDT
    What are we doing in Iraq? Huh? What are we fighting for?

    Does a president owe us an explanation? Huh? About a war?

    What did we have before these creeps took office? Huh? If not peace? And prosperity? And then it was.. some god damned peckkkertrack, and all of a sudden all the sweaty upper lipped people came outta the woodwork and ruined everything.

    Might I suggest that we not support the troops? Don't support the troops. Save them. Save them from our stupidity. Save them from false reality. Save them from the right wing lunatics...
    Reply to this comment
    by donnie900 July 25, 2007 10:40 PM EDT
    I guess I'm not as big a believer in the media as you are. Of course, I've never trusted any propaganda. "Why?" I always ask. "Why does they need that stuff?" And its true, ain't it? I mean, my God.. We give them more appropriations than any other segment of our society. More money? More technology? More training? They even have healthcare for the rest of their life!

    And besides all that, propaganda ain't necessarily a good thing all the time. Especially nowadays when, one minute you're watching the down syndromed face of some politician crying "SUPPORT THE TROOPS!", and the next some movie star drinking fixation. Propaganda isn't always a good thing! And professional people shouldn't need that stuff. They do their jobs which are clear cut and simple, and then they go home. In fact, that was one of the things I liked about the military. "Clear cut"! Ya knew what ya had to do. It ain't like that once ya get out. And all this bullshyyt psychobabble media "support the troops" shyythead trophy stuff only contributes to the fallacy of false reality.
    Reply to this comment
    by gkc99 July 25, 2007 10:12 PM EDT
    Oh yeah, there's that smirking, s**t-eating monkey in the background, while the lickspittle Repub Congress we had for 6 years couldn't be bothered to care for the wounded soldiers they are all so concerned about on TV, but the neocon scum think it's all the Dems fault, you know, the slim majority that got elected last November and gets vetoed by the Decider-in-chief.

    The neocon scum are squirming like worms on a fish hook. The chimp has no problems--the billionaires he's represented so well will make sure he gets a nice warm spot as a senior fellow at the Hoover Institute or something, so he can chop brush at his phony Potemkin village in Texass.
    Reply to this comment
    by perception5 July 25, 2007 9:58 PM EDT
    It's nice to see our President getting something done for the American people. Meanwhile up the street the political lynchings continue in our 110th DO-NOTHING DEMOCRAT CONGRESS with the lowest approval ratings in the history of US polling.

    That's probably why our President's poll numbers are starting raise. In Rasmussen polls, which polling everyday, our President been polling 38-39% approval all week.

    Come on 2008
    Reply to this comment
    by rushlimpdrug July 25, 2007 9:23 PM EDT
    " . . That'd be Michael Moore himself and he best hope he never shows his unpatriotic face around me when he's spouting his trash. . . Him and John Skerry are both traitors to this great nation and should be locked up."
    Posted by Hwy71So

    Son, you've got some serious anger problems. Though I would find it amusing to see you put your money where your mouth is. Anyway, take some aspirin and call Michael in the morning.
    Reply to this comment
    by usayesterday July 25, 2007 8:52 PM EDT
    How do you "support the troops"?


    Do you:

    A. Support the continuing fighting, which includes grossly extended tours of duty and overly fatigued military soldiers, in an area of the country that has never seen complete agreement, cooperation, peace, love, harmony, and all that stuff.... AND NEVER WILL SEE ANY OF THAT NO MATTER WHAT KIND OF "DEMOCRACY" EXISTS! (if any)

    ....OR....

    B. Do you support forcing this administration to change its tactics in the battlefield (not neccessarily meaning retreat), as well as its tactics at home in helping our soldiers recover from months if not years of continued fighting in a foreign land.


    As many of you may know already, "supporting our troops" is defined by how you support their survival and general well being before, during, and after the war. Simply having them fight a war and then treating them like a used tampon by throwing them in the trash after they return home...

    ...IS NOT SUPPORTING OUR TROOPS.
    Reply to this comment
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