February 11, 2009 4:30 PM
- Text
Official Takes Blame For Passport Mess
(AP)
The current passport mess is rare among government foul-ups: A top federal official has publicly taken the blame and expressed regret.
"Over the past several months, many travelers who applied for a passport did not receive their document in time for their planned travel. I deeply regret that," says Assistant Secretary of State Maura Harty, who is in charge of passports for U.S. citizens. "I accept complete responsibility for this."
In an effort to thwart terrorists, the government implemented new rules on Jan. 23 requiring more Americans to have passports. By summer, more than 2 million Americans were waiting for passports; half a million had waited more than three months since applying for the travel identification that historically has been ready in six weeks.
The massive backlog has destroyed summer vacations, ruined wedding and honeymoon plans, disrupted business meetings and educational trips. Individuals have lost days of work waiting in lines or thousands of dollars in nonrefundable travel and lodging deposits. And Congress has been overwhelmed as constituent pleas for passport help soared from dozens a year to hundreds a month in many offices.
The culprits have variously been identified as inept planning, underfunded preparations, popular misunderstanding of poorly crafted government advertising, unanticipated effects of public debate over immigration, tardy and ill-considered responses to the developing crisis, and even partly on Hurricane Katrina, which damaged the New Orleans processing office.
Some in Congress wonder if the effort hasn't actually harmed security. Others question whether more passports actually contribute much to security at all.
"Over the past several months, many travelers who applied for a passport did not receive their document in time for their planned travel. I deeply regret that," says Assistant Secretary of State Maura Harty, who is in charge of passports for U.S. citizens. "I accept complete responsibility for this."
In an effort to thwart terrorists, the government implemented new rules on Jan. 23 requiring more Americans to have passports. By summer, more than 2 million Americans were waiting for passports; half a million had waited more than three months since applying for the travel identification that historically has been ready in six weeks.
The massive backlog has destroyed summer vacations, ruined wedding and honeymoon plans, disrupted business meetings and educational trips. Individuals have lost days of work waiting in lines or thousands of dollars in nonrefundable travel and lodging deposits. And Congress has been overwhelmed as constituent pleas for passport help soared from dozens a year to hundreds a month in many offices.
The culprits have variously been identified as inept planning, underfunded preparations, popular misunderstanding of poorly crafted government advertising, unanticipated effects of public debate over immigration, tardy and ill-considered responses to the developing crisis, and even partly on Hurricane Katrina, which damaged the New Orleans processing office.
Some in Congress wonder if the effort hasn't actually harmed security. Others question whether more passports actually contribute much to security at all.
Latest Now in National
- Whitney Houston's death overshadows Grammy Awards
- Coroner: Autopsy on Whitney Houston completed
- Search resumes at recycling center in Powell case
- Evening News Online, 02.12.12
- Squatters cite old law to claim homes
- Whitney Houston always remembered in her hometown
- Whitney Houston cause of death under investigation
- Whitney Houston's body moved from hotel
- Induced labor allows dying Texas man see daughter
- Induced labor allows dying Texas man see daughter
- Former Pa. DEP chief on contaminated water from gas drilling
- Whitney Houston's daughter taken in ambulance
- NJ man who shot off-duty officer must pay $5.9M
- Autopsy on Whitney Houston to begin Sunday
- Experts: Stanford's trial not won with 1 witness
- Drillers cut natural gas production as prices drop
- Man charged in plot to kill Utah governor
Latest CBS News Headlines
on Facebook Most Discussed Stories
on CBS News
- Zambia shocks Ivory Coast in African Cup final
- Red Wings match record with 20th straight home win
- Red Wings match record with 20th straight home win
- Asia stocks rise after Greece austerity vote
on Facebook Most Discussed Stories
on CBS News






