Understanding Your Bill
Angry Birds Land, the new part of the Sarkanniemi amusement park in Tampere, seen on April 5, 2012. At Rovio, the future is Angry. The Finnish gaming company that made the eponymous Angry Birds title _ with more than 1 billion downloads to date _ is now spreading its wings beyond the virtual world. It has already launched plush toys, lunch boxes, clothing, stationery, food and drink items, a Formula 1 driver sponsorship deal and a jewelry line with the Angry Birds theme. Rovio this week announced it would launch an Angry Birds-branded debit card in Russia in partnership with a local bank. Next up: Angry Birds Land, one of the highlights of a theme park opening next month in the Finnish city of Tampere. (AP Photo/Lehtikuva, Antti Aimo-Koivisto) FINLAND OUT / Antti Aimo-Koivisto
He could have used a translator later. The itemized surgery bill excerpted below includes no-brainers like "aspirin 325mg tab." But what about "telemetry-semi," and "lab-fungus smear"? And are all the charges correct? Did this man receive every service listed?
Ninety percent of hospital bills have errors of some kind, estimates Mary Jane Stull, president of the Patient's Advocate, a South Bend, Ind., firm paid by befuddled patients to intercede on their behalf. "But it's not always intentional," she says. "You find just as many mistakes for things they've forgotten to charge you for as you find overcharges."
Line by line. You'll have to plod through to find out. Some hospitals are working on patient-friendlier bills, but yours will likely resemble this one. The billing office should be willing to explain puzzling entries. If not, and the stakes are high, you can obtain help, for a fee, from members of the Medical Billing Advocates of America.
From admission to discharge, Dr. Bernadine Healy preps patients and their families for major surgery
If the total is unaffordable or far beyond what your health insurance will cover, the hospital may have a special program to help cover at least some of the charges. You should ask, if — as is possible — the hospital doesn't volunteer the information.
By Adam Voiland
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