NEW YORK, July 5, 2007

Flying Can Mean Going Nowhere Fast

2007 Is Predicted To Be The Worst Summer Yet For Flight Delays

  • Play CBS Video Video Hurry To The Gate And Wait

    More flights than ever are being delayed, leaving travelers frazzled. Even the industry concedes weather isn't the only problem. Nancy Cordes reports.

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(CBS)  A flight from JFK in New York to Dallas-Fort Worth last week was supposed to take four hours. It took 10. To pass the time, one man recorded his ordeal for YouTube as mechanical problems, backed-up runways and crew changes left passengers starving and exhausted.

The FAA predicted this would be the worst summer ever for flight delays, reports CBS News correspondent Nancy Cordes.

Jeff Meehan, executive vice president of the Airline Transport Association, says so far this summer, things have been going "terribly."

"The unfortunate thing is that today (the delays are) not simply a function of weather. This is something we're seeing on days when the weather is perfectly fine," says Meehan.

In May, government numbers show that more than two in 10 airplanes landed at least 15 minutes late. What the numbers don't show is the true delay to passengers when delayed flights force them to miss their connections.

"Those people are delayed not by 30 minutes, but by however long it takes to reaccommodate them on another flight leg to their destination," says MIT's Cynthia Barnhart, who is researching how much longer, on average, passengers who miss connections have to wait for a new flight — at a time when planes are fuller than ever.

Just ask any stranded traveler — some of whom are posting their sagas online.

"Three days, two airports, one mission: going home," said one passenger in a YouTube video.

Some airports are worse than others, according to a Web site created by air traffic controllers. Roughly a third of all flights leaving congested hubs like Newark, Philadelphia, Dulles, Atlanta, Chicago and JFK are delayed. Connecting through Salt Lake City, Minneapolis or Cincinnati, they say, might be a better choice.

Or better, yet, says Daniel Horwitz of www.avoiddelays.com, "Avoid the connections, go direct when you can,"

Miami's professional soccer team had to draw straws today to determine who got to leave San Francisco on time and who had to wait.

"Three out of four flights I go on are delayed somehow," says one player.

The industry blames an outdated, inefficient air traffic control system. Passengers don't know whom to blame, but tempers are growing shorter as the weather gets hotter.

For those who can't avoid connections when traveling this summer, experts have two pieces of advice: Travel early in the day before thunderstorms kick up, and schedule more time between flights than you have in the past.

© MMVII, CBS Interactive Inc. All Rights Reserved.
Add a Comment See all 18 Comments
by neenga July 6, 2007 1:11 PM EDT
"at least the terrorist will have a harder time coordinating"
Posted by germanmom

You are so right! I am a frequent business traveler and the one thing I can depend on is having no idea when/if my flight will leave the ground. Forget connections. If a terrorist wanted to blow up a plane, instead of a major city he/she could end up in Kalamazoo, Michigan, two days later, with no place to go and loaded with explosives. Come to think of it, maybe the terrorist would blow him/herself up out of sheer frustration.
Reply to this comment
by savdavid July 6, 2007 11:42 AM EDT
Kathryn Bowlin, your company stinks. Whatever they are paying you, it is too much.
Reply to this comment
by jshmks July 6, 2007 11:23 AM EDT
That's great to know Kathryn, thanks. -_-
Reply to this comment
by kathryn41 July 6, 2007 10:22 AM EDT
We are a small company that has been reducing flight delays and fuel consumption for Delta Air Lines as of Aug 2006. Our software has been developed over the past 10 years and is just now getting the attention it rightly deserves. It won the ATC Maastricht award for innovation.

We get tired of hearing about flight delays due to the fact we are doing something about it today. We are solving it.

Kathryn Bowlin
ATH Group, Inc.
www.athgrp.com
Reply to this comment
by kathryn41 July 6, 2007 10:19 AM EDT
We are a small company that has been reducing flight delays and fuel consumption for Delta Air Lines as of Aug 2006. Our software has been developed over the past 10 years and is just now getting the attention it rightly deserves. It won the ATC Maastricht award for innovation.

We get tired of hearing about flight delays due to the fact we are doing something about it today. We are solving it.

Kathryn Bowlin
ATH Group, Inc.
www.athgrp.com
Reply to this comment
by faahope July 6, 2007 9:24 AM EDT
If 2+2 = 4 then I would think that less controllers more planes would equal slower traffic. These guys are tired, they are professionals and will not take chances and will keep things at a slower pace to protect the public.

If the public doesn't like that they need to contact there congressman and complain to them. They are the ones that did not listen 5 years ago when the controllers knocked on their doors to warn them that they needed to force the FAA to hire controllers. They needed help then so trained qualified controllers would be in place today not five years from now
Reply to this comment
by newsthought1 July 6, 2007 8:10 AM EDT
"See, I knew soon or a later, Mr. Bush will get blame. You people on the left need to get real and you need to get a better life as well.
Posted by jb01201a at 04:54 AM : Jul 06, 2007"

Fact: The FAA head is making life miserable for air traffic controllers.

Fact: Controllers are retiring faster than the FAA expected.

Fact: New controllers are paid so little, some have to take second jobs and still try to be fresh enough to keep you safe while you are flying.

Fact: This is all the handiwork of the FAA head.

Fact: The FAA head was a Bush appointee.

That's real. You connect the dots.
Reply to this comment
by jb01201a July 6, 2007 7:54 AM EDT
The FAA head is doing about as bad a job as any other Bush appointee. Lord help us all.

See, I knew soon or a later, Mr. Bush will get blame. You people on the left need to get real and you need to get a better life as well.
Reply to this comment
by newsthought1 July 6, 2007 7:51 AM EDT
"Some airports are worse than others, according to a Web site created by air traffic controllers."

- Tips on avoiding delays can be found here:

www.natca.com

There you can also read about how the FAA is wreaking havoc on the working conditions of air traffic controllers (pay cuts, no contract, some places have six day weeks, etc. etc.), which is causing a big wave of retirements and a staffing crisis. This is degrading the average experience level of the workforce while increasing the workload. Great. The FAA head is doing about as bad a job as any other Bush appointee. Lord help us all.

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by jb01201a July 6, 2007 7:14 AM EDT
Blame George ! Its his fault. He is trying to get more oil for helburton.
Reply to this comment
by brianbwb-2009 July 6, 2007 7:13 AM EDT
Get rid of the unions and pay for performance. Delays will virtually vanish.
Posted by rmsdm4

Don't bet your vacation on that, the airlines will then hire the cheapest labor available (why do you think business pushes for the immigration bill), their profit margin will grow, but service will be even worse.

Unions? Yes they are corrupt, self serving groups, like all large corporations and governments, but they are the last defense against the revival of slavery.

Pay for performance? If the airlines have their way they would pay $1 a day for performance (and grudgingly even then), and YOU as customer get what THEY pay for. Of course your ticket price won't drop one cent.

The evidence is in, this generation earns $5,000 less per year than their parents did, but the cost of living is at an all time high, so, the bit about cost savings passed on to consumers is a load of bulls hit, as if we didn't know long ago.

It was krap when he said it, and still is, Reagan's "trickle down" economics is proven nonesense
Reply to this comment
by jetranger7 July 6, 2007 4:47 AM EDT
WHAT NEEDS TO HAPPEN HERE, IS A HUGE DELAY IN THE CEOs , recieving their BIG SALARIES AT THESE AIRLINES !! ITS TIME TO KICK OUT MOST OF THOSE DEGENERATE CEOs WHO COULD CARE LESS ABOUT AIR TRAVEL, AND ARE ONLY INTERSTEADED IN LINING THEIR OWN POCKETS AT THE EXPENSE OF EVERYBODY ELSE !!! ALSO, TO GET THESE IMPORTANT JOBS IN UPPER MANAGEMENT, AREN'T THEY SUPPOSED TO BE HIGHLY EDUCATED AND HAVE EXPERIENCE, SO HOW HAS EDUCATION FROM SOME OF THOSE OVER RATED HIGH DOLLAR EXPENSIVE UNIVERSITIES AND COLLEGES, HELPED THESE IDIOTS IN MANAGMENT RUN THESE AIRLINES ANY BETTER ????????? OBVIOUSLY IT HASN'T AND ISN'T GOING TOO !! THE AIRLINES WERE ABLE TO PROVIDE BETTER SERVICE AND COMMINTMENT BACK IN THE 1960s and 1970s,, THEN WHAT THEY ARE PROVIDING NOW, AND WE'VE GOT BIGGER AIRCRAFT NOW THAT CAN CARRY MORE PASSENGERS THEN BACK THEN,,, AT ONE TIME !! ITS ALL ABOUT P*** POOR - MANAGEMENT, AND THAT STARTS AT THE VERY TOP OF THE AIRLINES !!!!!!! :(:(:(:(:(
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by germanmom July 6, 2007 4:43 AM EDT
Well, at least the terrorist will have a harder time coordinating!
Reply to this comment
by qpitt2 July 6, 2007 2:23 AM EDT
Flying sucks no matter what airport you fly out of. They charge you high prices, herd you around like cattle, cram you in unconfortably tight spaces because of added seats which eliminate leg room so they can cram more into the plane. Over book then are late and say "good luck on making your connection." What ever happened to the "Friendly Skys" when flying was enjoyable?
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by feelfree1 July 6, 2007 2:19 AM EDT

Why is this story more important than the ongoing mass-murder and illegal war of aggression against Iraq?

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by oakishpines July 6, 2007 12:51 AM EDT
' ... a subatomic string once danced forever and that littlest dance over infinite time sturred up enough dust to create eternity infinite times ... '

' ... i don't travel i just exist in multiple places at once ... '



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by July 5, 2007 11:09 PM EDT
JFK SUCKS frist the back ups and then the weather so DELTA says,we were in the plane at the gate for over an hour.We even were fend are in flight dinner.The ground grew would not work because of the rain and fear of lighting.It stop raining but then the cockpit crew could no longer fly because it would put them over The FCC regulations flying time. Delta has only one flight out a day to Germany the plane was full so most of us spent 24 hours at JFK.The coin charger was out of order the phone card machine would not work.I had to use my credit card to make calls at $8.00 for the frist minute.I met a few that where there from the day before because of the so called weather.The customer service was the worst of it all,DELTA DID NOT take care of us at all,JFK or Delta agian.
Reply to this comment
by rmsdm4 July 5, 2007 11:06 PM EDT
If they want to improve efficiency, then abolish the unions. Unions lead to delays, breakdowns, and in-efficient processes in all aspects of industry. Look at the automotive industry. How many times have you looked out the plane window and seen the ground employee scratching his or her rear end. Get rid of the unions and pay for performance. Delays will virtually vanish.
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