June 30, 2007

The iPhone ... Was It Worth The Wait?

Larry Magid Gives His First Impressions Of Apple's Much-Hyped iPhone

  • Play CBS Video Video Big Buzz After iFriday

    Just next door to CBS Studios in the General Motors building, iPhone fanatics get what they've been waiting for. Are they satisfied? Michelle Miller reports.

    • Tommy Oyarzun reacts to being the first to purchase an Apple iPhone at the Apple Store on Friday, June 29, 2007, in Salt Lake City. Photo

      Tommy Oyarzun reacts to being the first to purchase an Apple iPhone at the Apple Store on Friday, June 29, 2007, in Salt Lake City.  (AP)

    • Clayton Carmen, 9, left, and Tim Holman, 9, right, watch the first customer unwrap his new Apple iPhone in front of the Apple store in Lyndhurst, Ohio, on Friday June 29, 2007. Photo

      Clayton Carmen, 9, left, and Tim Holman, 9, right, watch the first customer unwrap his new Apple iPhone in front of the Apple store in Lyndhurst, Ohio, on Friday June 29, 2007.  (AP/The Plain Dealer, L. DeJong)

    • Screenwriter and director Kevin Smith smiles after purchasing two iPhones, Friday, June 29, 2007, at the Apple store at The Grove shopping center in Los Angeles. Photo

      Screenwriter and director Kevin Smith smiles after purchasing two iPhones, Friday, June 29, 2007, at the Apple store at The Grove shopping center in Los Angeles.  (AP Photo/Damian Dovarganes)

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  • In The Spotlight The iWait

    People are camping out and lining up to be among the first to get Apple's new iPhone

(CBS)  The bad part about web browsing is the sometimes agonizingly slow AT&T Edge network that the phone forces you to use unless you happen to have wireless WiFi access. AT&T has two cell phone data networks: The slow Edge network and a much faster 3G network. When I tested the phone out in front of the Apple store, it sometimes took minutes for pages to load. At one point I had a web page loading race with a friend of who was using a Blackberry on AT&T's 3G network. A page that took him 20 seconds to load took more than a minute on the iPhone.

To be fair, that hasn't been my experience 100% of the time. There were a few times during my few hours of testing where I have been able to get reasonable web performance. The problem could be network congestion. I'll need to spend more time with the iPhone before reaching any final conclusions but my initial impressions of browsing on the cellular network are less than positive. Fortunately, the phone also works with WiFi networks and now that I'm at home wirelessly connected to my fast cable modem, pages are loading at truly broadband speed.

I give the phone high marks when it comes to email. Although you can use it with virtually any POP3 or IMAP email account (which means it should work with most corporate email systems that don't have iron-clad firewall requirements), the iPhone works out of the box with Yahoo Mail, Gmail, AOL and Apple's own .mac mail service. With each of these services you simply enter your user name and password once and let the iPhone's software handle the rest. It took me under 2 minutes to start getting and responding to my Gmail.

Getting around the phone is easy. While there are very few physical keys on the phone, I quickly found the Home button which takes you back to the home screen where you can access any of the phone's features.

Activating the iPhone was easier than expected. First, you have to download the latest version of iTunes (7.3) and then you simply plug the iPhone into the USB port of your PC or Mac. I activated and synced it with a Windows Vista laptop. You have to select a service plan and give it some basic account information including your social security number but the process took me about 10 minutes, plus another two minutes of waiting for the AT&T server to validate my account. Once it was done, it presented me with my new phone number and the phone just worked. Frankly, it was faster than waiting for a sales clerk at a cellular store. Having said that, I've already seen some blog postings from people who have not been able to activate their phones, so what went smoothly for me was apparently troublesome for others.

Steve Jobs has called the iPhone the best iPod ever and there is no reason to doubt that. Like all iPods, you can sync music, video and photos from your PC or Mac and display album art. I put a few albums on the phone but haven't had time to fully explore the iPod features.

I was able to sync the iPod with Microsoft Outlook, which is great – I now have contact information for more than 1,500 people stored on the phone with easy access to email addresses directly from the mail program. You can also sync the iPhone Outlook Express on Windows and Address Book and Entourage on a Mac.

It's too early in the review process to give this phone a definitive thumbs up or down but I think it's fair to say that for those who have plenty of extra cash and the desire to live on the bleeding edge of technology, owning an iPhone will truly be an interesting experience. For everyone else – my preliminary thought is that it's probably best to wait awhile.

Even though there were plenty of people lined up to pay $499 or $599 to be among the first to own an iPhone, it remains a very expensive gadget that you've managed to live without so far. It's very cool, it's fun and it's oh so very chic. But as innovative as it is, my practical nature tells me that it's not worth skimping on groceries or dipping into your kids' college fund.



A syndicated technology columnist for over two decades, Larry Magid serves as on air Technology Analyst for CBS Radio News. His technology reports can be heard several times a week on the CBS Radio Network. Magid is the author of several books including "The Little PC Book."


© MMVII, CBS Interactive Inc. All Rights Reserved.

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Add a Comment See all 34 Comments
by dukeudevil June 30, 2007 8:36 AM PDT
'Tis sad that those two nine year-olds in the article's photograph have also bought into consumerism frenzy, especially given it's a product they'll likely not own for at least a couple of years. (Will it be that long? How many times are parents willing to stand their ground and say no?)

'Tis even sadder that an adult photographer chose children who cannot make proper consumerism-related decisions as his/her subject. Sadder even still that an adult editor also selected the shot. Were there no adults to be photographed and used instead? Shame on you, CBSNews.com.

Question(s): Would you want your nine year-old(s) to be as wide-eyed and lightning-struck as are those two kids over just a freaking phone--one they won't even own? Or, might you like them to be more excited over toys actually suitable for kids their age?
Reply to this comment
by hypnotoad72 June 30, 2007 9:05 AM PDT
It's interesting the photographer would aim for the happy children. I wonder if he's making a point...

And it's usually better to use the investment as long as possible. IMHO, of course...
Reply to this comment
by peacethinker-2009 June 30, 2007 9:57 AM PDT
Gee, you'd think this thing cures cancer.
Reply to this comment
by tvgenius June 30, 2007 10:01 AM PDT
For dukeudevil:

Get real, you know there were adult fanboys everywhere with the same expression on their faces.... :)
Reply to this comment
by jolsonbear June 30, 2007 11:52 AM PDT
Wow, Apple has done so well with its MP3 players for dummies who want to pay more to listen to thier music. Now it looks as if they could corner the market with Phones for dummies who want to pay more for phone service. Maybe they ought to consider coming out with thier own line of computers---with a proprietary operating system that would require higher prices for compatible software and devices!
Reply to this comment
by hypnotoad72 June 30, 2007 1:04 PM PDT
Aw man, they changed the picture! :pout:
Reply to this comment
by shanev137 June 30, 2007 1:22 PM PDT
Hey CBS...how much you gettin paid to promote the iPhone? Why don't you just run a full web page ad for them. It would be more honest.
Reply to this comment
by faircomments June 30, 2007 1:51 PM PDT
iPhone represents a new way of thinking in terms of how we use a portable device in this information and wireless communication age. The Mac operating system was what allowed the break through. This product will be embraced by the early adopters (more of these folks in the knowledge age). Eventually, the world will adopt the glass top touch screen as we all get use to it. Look at Star Wars or Star Trek! The movie creators all visualized a glass top screen! Now it is happening through the availability of technology. The price is really not expensive for what you are getting. For some folks who just want a phone as a commodity, that is fine too. You get them free now from many service providers.
Reply to this comment
by lkrupp-2009 June 30, 2007 2:18 PM PDT
P.T. Barnum said there's a sucker born very minute. Boy was he right! Don 't get me wrong, the iPhone is probably a wonderful product and I'm an Apple fan, but what does it say about our culture when things like the iPhone, the PlaySation 3, the Wii, et al, cause such a consumerist meltdown. People lining up days beforehand to get the latest gizmo doesn't bode well for our culture or our nation in my opinion. It's like taking anti-depressants to deal with life instead of, well, just dealing with life.

And after the ballyhoo has dies down what then? The quest for the next "thing" that will make us happy? I'm sounding now like Palmer Joss in the movie Conact so I'll quit.
Reply to this comment
by tim8559 June 30, 2007 2:27 PM PDT
there is already plans for an upgraded verson posted at this website: WWW.FELONYMILLS.COM
Reply to this comment
by candojj1 June 30, 2007 2:59 PM PDT
To TC KeLLey who believes the Stephen Jobs compensation package is $1 a year - you are a moron. That might of been true a while ago, but look into the 10-Q filings and his entire compensation for 2006 it was $687 million. Aapl that is the MNC (multinational corporation has built relationships with many African nations and secret factories to bring jobs to these countries. Here you will find the sickness definition of MNC and why the suck the capitalist life out of these countries for their own gain and at the expense of those trapped slave workers, and within that page you will find a link to the names of the 250 multi national corporations of the world which you hold in such high esteem. You should boycoyy this company and have protests outside the stores because of the slave labor. http://en.wikipedia.org/wiki/Transnational_corporation
Reply to this comment
by generey June 30, 2007 3:22 PM PDT
Sorry, but this is a classic example of the intelligence (or lack thereof) of the human race.
Just my opinion.
Reply to this comment
by fascistusa June 30, 2007 7:49 PM PDT
BRAINWASHED.

This is a Perfect example of how MATERIALISTIC, COMMERCIALISTIC our "Society" has become.

What will the IPhone give you that you TRULY need??

Nothing.

Reply to this comment
by nothappyatall June 30, 2007 7:49 PM PDT
People are insane, the mega-corps get people all worked up and in a frenzy over a dam PHONE!!!
Are people really THIS plastic that a stupid phone causes near riots, waiting in huge lines for 2 days etc??
They are all excited, till the time comes whent he device fails due to shoddy workmanship from being slammed together at the fastest speed possible on an assembly-line to meet te demand.

QUality is the FIRST thing to go out the window when the maker has to RUSH to get products made.
Reply to this comment
by desertrat200 June 30, 2007 7:50 PM PDT
All the whining appears to come from those who don't have (or can't afford) an iPhone.
The other idiot who rages against capitalism doesn't have anything either. That usually results from not working and just whining.
Get a life.
Get a job.
Get an iPhone.
Reply to this comment
by fascistusa June 30, 2007 7:56 PM PDT
Get Brainwashed.
Get a Slave Job.
Buy *** you don't need.

Try to feel Happy about all the Useless Junk you just bought.


CRAPITALISM:

Capitalists control the public%u2019s behavior telling them to %u201Cwear these clothes, eat this food, have these ideas.%u201D They prescribe a rigid schedule where people willingly are overworked with little sick time and little vacation time. They self-servingly call this %u201Cthe work ethic%u201D.
Reply to this comment
by candojj1 June 30, 2007 10:13 PM PDT
Seeing that you work 20 hours a day then perhaps you should examine to whom you are slaving and why capitalism is your God. You seem to forget that many of us have grand children with Ph.D.'s and are not rednecks who are trying to get an enlarged *** or a longer motor home or a bigger boat or whatever. We might see the world as humanity, where we live with others. With people who starve when there is plenty of food. With people who die when there is plenty of medicine. Instead we see our democracy gone. The democracy of Jefferson where people cared for each other is history and we have no right to celebrate it. So get yourself a hummer cause you're a bummer! You have no idea what it's like to be macheted by starving people and living in Darfur and have aids and be urbanized and become a slave at age four. Perhaps your children in their next life, or you yourself should experience this, or better yet - be reincarnated as a barking dog!
Reply to this comment
by smurphydej June 30, 2007 11:17 PM PDT
CD, DVD, TREO, DVR, TIVO, Laptop, Flatscreen, Plasma, Ditial Camera, Camcorder, Desktop Computer, Pearl, Xbox, PS 1,2 & 3 and I can go on. I am sure everyone that left a message has one or more of these items. I found myself on line for the Xbox for my son and it was fun. I will wait for the price to go down before I get this phone, doesnt matter what it is there is always hype about the item. Yes you have freedom of speach however before you get on your soap box look around your house at electric items. Just Enjoy
Reply to this comment
by nskduke June 30, 2007 11:24 PM PDT
It might take a year for the price to go down but I can wait.
Reply to this comment
by boulves July 1, 2007 2:18 AM PDT
The carving for an iPhone just shows us that the basic values of society have changed drastically. People are becoming children (standing in line 2 days for a gadget that is at best flawed) and children becoming orohans because nobody has time to educate them. THE WORLD IS DOOMED
Reply to this comment
by dukeudevil July 1, 2007 8:00 AM PDT
I have to agree with many here in saying all the hoopla over just a freaking phone exposes America's now very flawed sense of values all too well.

It's just a phone, America. BFD.
Reply to this comment
by barbaraf4 July 1, 2007 9:14 AM PDT
"Seeing that you work 20 hours a day then perhaps you should examine to whom you are slaving and why capitalism is your God. You seem to forget that many of us have grand children with Ph.D.'s and are not rednecks who are trying to get an enlarged *** or a longer motor home or a bigger boat or whatever. We might see the world as humanity, where we live with others. With people who starve when there is plenty of food. With people who die when there is plenty of medicine. Instead we see our democracy gone. The democracy of Jefferson where people cared for each other is history and we have no right to celebrate it. So get yourself a hummer cause you're a bummer! You have no idea what it's like to be macheted by starving people and living in Darfur and have aids and be urbanized and become a slave at age four. Perhaps your children in their next life, or you yourself should experience this, or better yet - be reincarnated as a barking dog!"
Posted by bbbbbfan at 10:13 PM : Jun 30, 2007

~~

Excellent! Well said!
Reply to this comment
by barbaraf4 July 1, 2007 9:29 AM PDT
"All the whining appears to come from those who don't have (or can't afford) an iPhone.
The other idiot who rages against capitalism doesn't have anything either. That usually results from not working and just whining.
Get a life.
Get a job.
Get an iPhone."
Posted by desertrat200 at 07:50 PM : Jun 30, 2007

Actually, my husband and I are enjoying a well-deserved, well-financed, debt-free retirement. One reason it is well-financed is that we didn't feel the need to buy the most recent gadgets, no matter how pretty they were. We didn't deprive ourselves, we were just selective. iPhone is, afterall, a phone. You probably own about a million other gadgets that do all the rest. It is not necessary to carry your life with you in your pocket nor to validate your credit line by buying every new toy. You say "get a life". There is life beyond electronic gadgets.
Reply to this comment
by formrusmcsgt July 1, 2007 10:18 AM PDT
What more glaring example of unbridled materialism could we observe than to see idiots, who've gone their whole life without an I-Phone, camping out as if one more second of existence without this toy would be fatal......
Reply to this comment
by formrusmcsgt July 1, 2007 10:24 AM PDT
When you start a company, work 20 hours a day, build up something, then have some morons like you cry about capitalism--- then you will understand what a bunch of stupid f*cks you sounds like. Now I have to get back to building my "capitalist" company (yes working weekends- try it some time you d*cks). So go F*ck yourselves - off line and without any of those toys you so enjoy sticking up your azz (they were built by capitalist companies too). ROFLMFAO
Posted by UnderMyBoot at 08:48 PM : Jun 30, 2007

I'm sure your means of expressing yourself in such a thoughtful manner serves you well in your business, eh?

20 hour days, eh? You probably work 8 and spend the other 12 apologizing for your "charisma".....
Reply to this comment
by hypnotoad72 July 1, 2007 1:35 PM PDT
barbaraf4 - thanks for the well-reasoned response.

Even a gadget man as myself prefers to standardize on a solid item for years; and not ditch one product for the next every time it comes out. (Especially if customer support is a field one works in.) That tends to get expensive and that trend isn't reversing either.

The iPhone is mere iHype. Combine that with Apple's history of iWaste (google it, there's a website out there that rightly tells of Apple's wrongs) and the people saying all iPhone detractors can't afford one or are just envious are full of sawdust and incapable of much thought apart from basic stereotypes.
Reply to this comment
by hypnotoad72 July 1, 2007 1:38 PM PDT
Oh, what the heck:

http://www.badapple.biz

Reply to this comment
by hypnotoad72 July 1, 2007 2:06 PM PDT
boolves - very true.

dukeudevil - how dare you insult the overlords of Apple! They can do no wrong. Only we do wrong for criticizing their hyped products.

My media player is an applet on my PDA. I did not need a $400 iPod. (sheesh)

My cell phone does what it needs to do. I need no iPhone.

If I bothered to get a Smartphone (PDA+Cell phone), it'd be little different from the iPhone. Except all-in-one products are usually all-or-nothing. More disposable garbage, just like how people are.
Reply to this comment
by hypnotoad72 July 1, 2007 2:06 PM PDT
boolves - very true.

dukeudevil - how dare you insult the overlords of Apple! They can do no wrong. Only we do wrong for criticizing their hyped products.

My media player is an applet on my PDA. I did not need a $400 iPod. (sheesh)

My cell phone does what it needs to do. I need no iPhone.

If I bothered to get a Smartphone (PDA+Cell phone), it'd be little different from the iPhone. Except all-in-one products are usually all-or-nothing. More disposable garbage, just like how people are.
Reply to this comment
by hermit22 July 2, 2007 12:10 AM PDT
anyone have a couple of tin cans and a string to toss my direction to go along with Methuselah my 26 year old bucket of bolts a good 16 year old kid resurected from the car graveyard for $400?

had to pay $75 later for some muffler stuff....
but Methuselah is aiming for 969 years old like who he's named after.
Reply to this comment
by jacqueline41-2009 July 2, 2007 2:50 PM PDT
By the way these people act you would have thought God came down from Heaven to say "Hi". My goodness it's just a high priced phone people. Grow up!!!
Reply to this comment
by bequialife July 2, 2007 6:54 PM PDT
We can't even get people to vote and you get time off with pay for that. But people spend the night to buy a gadget? Or buy concert tickets? I personally don't get it.
Reply to this comment
by sevenveils July 2, 2007 11:47 PM PDT
***Hey***, ***It***'***s*** ***an*** ***Apple*** ***Newton*** ***with*** ***a*** ***phone***!
Reply to this comment
by trskrap July 4, 2007 7:37 AM PDT
Just because 95% of new 'toys' are more of the same, doesn't mean that the iPhone is more of the same.

Just as the first graphical user interface with a mouse was ridiculed and dismissed by the masses (1984's Macintosh - don't mention the 1983 Lisa), didn't mean that it wasn't revolutionary.

Ditto with the first iPod in 2001.

Ditto with the first iPhone in 2007.

Face it boys, the rules have changed for mobile phones, for MP3 players, for desktop computers, for laptop computers. Touch Screen interfaces will be everywhere in 5 years.
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