LEBANON, N.H., June 20, 2007
The Patient's Prerogative
Hospitals Are Posting Surgical Results Online To Inform Those Considering Going Under The Knife
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Play CBS Video Video Hospital Stats On The Internet Hospitals and other health care groups are starting to post information on the Web to let consumers rate different medical facilities and procedures. Wyatt Andrews has more.
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Chuck Prigge is deciding whether to have back surgery, but thanks to new efforts by hospitals, states and the federal government to make hospital statistics more open, he's making his decision online. (CBS)
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His hospital, Dartmouth-Hitchcock Medical Center in New Hampshire, puts surgery results on the Internet.
Chuck can see that 62 percent of Dartmouth's back surgery patients achieve symptom relief and that 85 percent would choose surgery again, CBS News correspondent Wyatt Andrews reports.
"I think it's excellent all this information available," said Prigge.
It's only a matter of time before most American hospitals post a lot more information about quality. What does surgery cost? How often does it work? Are the doctors at the hospital good at what they do?
Starting tomorrow, Medicare will post a Web report card on hospitals, listing the death rates for heart attacks and heart failure. At least 20 state-funded Web sites post similar statistics — all with the idea of exposing substandard hospitals.
"You post data for a lot of reasons — one of which is to hold people accountable for their results," says Jim Conway of the Institute for Health Care Improvement.See a list of these Web sites and more resources
At Dartmouth, hundreds of results are already online. Patients fill out laptop surveys. When a procedure doesn't work as often as it should, the patients know — and so do the doctors.
Has this changed how some doctors practice medicine?
"Yes it has," replied Dr. William Abdu, who says the information has led to fewer back surgeries because, "We are basing our decisions on patient preference, not on surgeon preference. The patients are educated about their options and their outcomes based on those options."
Prigge is leaning in favor of surgery because of what he learned online.
"I think it's an honest way to go, to be able to tell what experiences people have had," he said.
A 62 percent success rate tells him that not everyone gets perfect results. But thanks to an information revolution, at least he knows the odds.
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