Dumped On Skid Row

Anderson Cooper Reports On The Practice Known As "Hospital Dumping"

(CBS)  Shemberger says the woman who drove the van made a big mistake. "She violated hospital policy. She should not have dropped the patient off at that location."

"Your hospital left this man, Gabino Olvera, on the street. He’s a paraplegic. Didn’t give him a walker or didn’t give him a wheelchair. How is that possible?" Cooper asks.

"Well, Anderson, let me tell you straight up that we’re as shocked and outraged about this incident as anybody," he replies.

"So the hospital didn’t think that a paraplegic man would need a wheelchair?" Cooper asks.

"Well, the driver asked, at that time, you know, 'What about your wheelchair?' And he said 'Don’t worry about it. I have one at my home. Just take me there,'" Shemberger says.

"His home was a car," Cooper remarks.

"Well, we didn’t know that at the time. When he came in, he gave us an address and told us that was his home. And that was the address that he instructed the driver to take him to," Shemberger replies.

That address was the Midnight Mission. The hospital’s night shift workers knew that because they’d tried to take him there. But Shemberger says they never told the morning shift.

"Clearly, the communications between the two shifts is one area that fell down, and we’ve implemented a number of new policies to address those issues," Shemberger says. "All I can tell you, Anderson, is that this hospital has very strict policies with regard to how we transport patients. And this particular situation was an anomaly."

"How strict, though, can the policies really be, if they seem to have, at least in this case, been pretty much ignored?" Cooper asks.

"We’re dealing with human nature, and a bad decision was made on the part of the van driver," Shemberger says.

"And she’s the only one who’s made a bad decision here?" Cooper asks.

"Well, she’s the one that made the decision to drop the patient off," Shemberger argues.

"And to those who say that you’re basically making a scapegoat of this low paid van driver?" Cooper asks.

"I don’t think anyone is trying to make any scapegoats out of anybody," Shemberger replies.

"Has anyone else been disciplined? Anyone else who, you know the various shifts of the people in the emergency room, or who saw this patient, been disciplined?" Cooper asks.

Says Shemberger, "No."

Shemberger points out that hospital care for the homeless is only a part of a much larger problem. In Los Angeles County, about 88,000 people don’t have a roof over the heads on any given day. He says there simply aren’t enough shelters and clinics to care for them.

"When these people are discharged from a medical facility, they need a place to go, and we need a place to take them to that can accommodate their needs. Those resources are, you know, just lacking in this community," Shemberger says.

Asked if he thinks the hospitals are just an easy target, Shemberger says, "I think we’re being unfairly pursued in these particular cases. After all, you know, we’re here to take care of their medical needs, not their housing needs."

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Hospitals may be forced to do more for homeless patients. On Tuesday, City Attorney Rocky Delgadillo reached a settlement with Kaiser hospital in the Carol Ann Reyes case. She's the woman who was dumped on Skid Row wearing a hospital gown. Kaiser agreed to new procedures for homeless patients that, if adopted by other hospitals, are expected to put an end to hospital dumping.

[maureenols]

I was appalled to watch this program and I was literally shouting at the television while Anderson Cooper was interviewing the hospital administrator (with respect to the man left on the curb) because I could not contain my anger. I was stunned at the lack of compassion and regard some individuals have for their fellow man. It so disturbed me to think that someone would leave a person on a curb (regardless of the rationale) who was not mobile. And to make matters worse, I quickly scanned the comments on this article and there are those who express such disdain for the homeless that I am again frozen in disbelief. You need to stop pointing the finger at other countries and take a look at what you are doing in your own. This is an issue easily solved, thanks for exposing it Anderson.

[mchllew]

just a few questions Mr.Cooper didn't ask. 1. were these hospitals trying to find a place for these patients to go other than the street? 2. might good people make mistakes that lead to unintended consequences or were they just evil? 3. are there enough shelters for all the homeless in LA? 4. where are most shelters located in LA? 5. why are so many shelters located near what is called skid row? 6. if not a shelter in skid row and if there are't enought shelters, where should a hospital send a patient who no longer needs to be in a health facility? 7. what about the disabled homeless person laying on the sidewalk - where is that person supposed to be taken and by whom? 8. What are the root causes of homelessness? 9. What's being done to get at that? 10. What's the government's role? 11. Would any of us welcome a homeless shelter on our street? hospital have responsibilities, but a regurgitation of a story with no critical thinking or probing of the issue adds nothing except to allow indignation mask public indifference. So what was the point?

[ll11ksord]

Why should the hospitals be responsible for homeless people? We had a system here in the United States to take care of these people but thanks to the ACLU they were forced to close. Why don't you do an expose on all the things that the ACLU has done to ruin the country.As usual you missed the problem.

[ll11ksord]

Why should the hospitals be responsible for homeless people? We had a system here in the United States to take care of these people but thanks to the ACLU they were forced to close. Why don't you do an expose on all the things that the ACLU has done to ruin the country.As usual you missed the problem.

[ll11ksord]

Why should the hospitals be responsible for homeless people? We had a system here in the United States to take care of these people but thanks to the ACLU they were forced to close. Why don't you do an expose on all the things that the ACLU has done to ruin the country.As usual you missed the problem.

[bigdhomeless]

While individuals may have the right to suffer, which is what happens when your homeless, not even to speak of the "silent genocide", as a formerly homeless individual and one who works for an MHMR (Mental Health, Mental Retardation) treating and doing outreach to mentally ill homeless, it is amazing that there are programs which have been proven 80% plus effective for these individuals yet are largely ignored. Yes, I do think we as a society have an obligation to meet the basic needs of all our people (Maslow's Hierarchy of Needs).
Certainly I agree laws need to be changed. If we find someone with dementia or Alzheimer%u2019s on the streets, do we really justify this politically & morally; too leave them there incapable to fend for themselves because they are not a %u201CPhysical%u201D danger to themselves or others. We have Child Protective Services & Adult Protective Services. What about MHMR Protective Services? I understand that the value of life finally has a number when it comes to budgets. I also fully understand that we finally have a part of society in which we can now discard in a manner to which we can balance that budget.
By the way as an independent, homelessness increased both during Republican and Democratic Administrations over the last 27 years.

[randalds]

RANDAL05.... WELL SAID THANK YOU FOR ALL YOUR COMMENTS. I too am a psych RN in an opposite region, working with the homeless, and the homeless vets it is an on going problem. Thanks to people like you and your wife .
Posted by JDUBS63 at 11:13 AM : May 21, 2007

Thanks to you too. Far too many people don't really understand the homeless problem. Politicians like those here in L.A. think that all they have to do is to send psych teams into the inner city and have the ones who are mentally ill committed to get them out of the way of the newly gentrified regions. They don't seem to understand that a doctor or nurse must meet a specific standard when trying to decide to put someone on a "hold" (a 5150 as it's called here). They can't do it unless the person is clearly a danger to themselves, a danger to others or is gravely disabled. Sounds easy enough, but being mentally ill and homeless by themselves does not meet the criteria. They have a right to be homeless, even if you suspect they only are because they're mentally ill. To be gravely disabled to have to be shown to not be aware of their surroundings and be incapable of taking care of themselves to the point where they can't feed themselves. Doctors and nurses are not going to put their licenses on the line unless they are certain a person meets that standard, and rightly so because they risk their career and livelihood every time they write a 5150. It's just not as easy as it sounds.

[randalds]

But, Expenses incurred by treating, feeding...etc these illegals cuts down for our own citizens. As you said this is an AMERICAN issue, not illegal immigration, but we the people (taxpayers) are the ones footing the bill for these illegals. I would much rather see our tax dollars go to helpout the homeless, than take care of some illegals, and their anchors.

Posted by Klingon69 at 01:51 PM : May 21, 2007

Yes, but I still maintain that the expense of having the illegal aliens here is hugely over stated for political reasons. I mean the most widely quotes figures that show this alleged abuse of the system always seem to come from organizations like the Heritage Foundation or the Club for Growth which are about as unbiased as the RNC or FOX Noise. I mean their motto ought to be "We love only white conservatives".

[dequi4]

Not all homeless people are lazy. Not all folks abuse the system. Lets not stereotype. There are many genuine reasons for homelessness. Some folks lost their jobs due to layoffs, or a company shutting its doors. Some women who relied on their husbands to provide for the family find themselves in a situation where he has decided to leave. There are People who are in abusive situations but dont want to be anymore, and they reach out for help. Of course there are those who have mental illness, or a physical disability. There are those who have drug and alcohol problems, and they cant take care of themselves because no one ever taught them how, or that they were worthy of anything. Believe it or not, but there are also homeless folks who want to be homeless. It's their chosen way of life. I believe in accountability too. I also believe in compassion. Let's not forget about that....

[weareone2]

It is no wonder that we have people so lacking in empathy that they can gun down a bunch of others, when we have a culture in which we allow mean-spirited, uncaring people to dominate the public discussion, and define what attitudes are acceptable.
We can see here one of the reasons why large societies in the past have always fallen. In the small communities in which people lived for most of human history, if you didn't help others, others would know not to help you when you needed it. In our society, you can be totally uncaring and selfish, but if you need help, some kind person or group will help you. So such people can proliferate. Eventually, there will be many more of them than the helpful, and then the system will not be able to sustain itself.

[janair3]

Oh? CBS? all you have to do? is come to Washington D.C. and see if I am lying? Janair Williams Sr.

[janair3]

I will stop here, but I had tried in 2003 to get someone to listen to me, I wrote the NSA,FBI,CIA and others, and in those days, only the CIA, helped me., in 2006, I went to the District Attorney in Jacksonville, FL. and the FBI and they both said go to D.C., well I am here, and here-it is worse then it has ever been!!! Janair Williams Sr. p.s. I wanted the Veteran's Affair to compensate me, and I still want Microsoft,BellSouth and AT&T to get together and compensate me!!! I have the proof on all on f them working together to FOOL the public, from the President on down!!!

[janair3]

I will stop here, but I had tried in 2003 to get someone to listen to me, I wrote the NSA,FBI,CIA and others, and in those days, only the CIA, helped me., in 2006, I went to the District Attorney in Jacksonville, FL. and the FBI and they both said go to D.C., well I am here, and here-it is worse then it has ever been!!! Janair Williams Sr. p.s. I wanted the Veteran's Affair to compensate me, and I still want Microsoft,BellSouth and AT&T to get together and compensate me!!! I have the proof on all on f them working together to FOOL the public, from the President on down!!!

[klingon69]

an estimated 10-12 million illegals on top of that. And I have never heard of a homeless illegal alien in Los Angeles. Never seen it either. This is about AMERICAN homeless mentally ill people and it has NOTHING to do with illegal immigration.
Posted by RandalDS at 09:03 PM : May 20, 2007

But, Expenses incurred by treating, feeding...etc these illegals cuts down for our own citizens. As you said this is an AMERICAN issue, not illegal immigration, but we the people (taxpayers) are the ones footing the bill for these illegals. I would much rather see our tax dollars go to helpout the homeless, than take care of some illegals, and their anchors.

[janair3]

one last thing,I Janair Williams Sr., I was put out of the hospital in 2003, My Clothes were stolen off of a locked ward on 7th floor in the Veteran's Hospital, and that is why I am here in Washington D.C., I came here for justice? I have found that everyone is against me? and the Brain Fingerprinting they did on me in 2003-Dr.Murray Raskind started, is continuing today, I have the medication to prove it., as they try to discredit me, to hope, you the public, don't find out, how much the President,NSA,FBI and others, like Microsoft,Blackplanet and there owners AT&T and BellSouth have collaborated on the Public to seduce them, on this! the WAR! and other things, like a National ID system.

[klingon69]

The vast vast vast majority of the homeless people in Los Angeles are American by birth you idiot! Most of them are White and Black!! Most of them are war veterans and most are mentally ill. I seriously doubt that there is even a single one that's in this country illegally.
Posted by RandalDS

Probably a few but it doesn't mean that they are not taxing our services with their unpaid trips to the emergency rooms, and having their anchor babies in our hospitals...etc. Now does it???

[janair3]

I have my evidence., but I can't even get the Senators or House of Reps from my state of Missouri, to talk to me. like I said, I am Janair Williams Sr. and I have over 4 years of proof! showing how I emailed the Judiciary Committee, to Inspector Generals, and the President admitting wiretapping people in 2005, when I said it in 2003, that someone was doing it., I have the proof, even of my emails being stolen twice(2003 & 2005) plus Dr.Murray Raskind using Experimental Drugs on me., but his OWN testimony in 1991, out of his mouth, saying he used experimental drugs on a Mrs.Adkins and received the permission to do so, from a Board of Review! and I have the stink of all of this, harassment, entrapment, slander, erasement of records, forged records and more!!!

[canyoutellme-2009]

how many brave men and inocent people have deen killed in iraq at how many billions of dollars.i wonder how much is being spent to help the homeless and uninsured.if your lucky enough to have insurance look at the deductables.have you ever noticed how much the iinsuance co pays when you have insurance.far less then you would without insurance
Posted by hank19541 at 10:14 AM : May 21, 2007

How true is that!! I just became a daddy 1 month ago. We JUST got the hospital bill and thank goodness for insurance. The birth cost 17,000 bucks. The negotiated amount between the hospital and insurance company was 2000 dollars. That means the hospital charges 15,000 more for UNINSURED people.. WOW! Out of that 2000 i had to pay only about 380 bucks (i'm on a PPO). That is totally amazing to me... they can write off 15,000 bucks just because I had insurance? The insurance company only paid the hospital abou 1600 dollars! You'd think if they can charge that to the insurance company, they can also charge that to joe-schmoe from idaho without insurance the same thing.

[janair3]

I am Janair Williams Sr. I am the one Dr. Murray Raskind experimented on in Sept2003, and I have the documentation to prove it., and the reason WHY? Briefly? I was experimented on at the Veterans Hospital in Seattle Washington in 2003, I was in for my PTSD,BiPolar Depression and Schizo., they experimented on me with Prasozin. back then, I was in the AfricanAmerican PTSD class, this Doctor did this, because the government THOUGHT I was a terrorist, now do i have proof of all of this? come to D.C. and See ALL of it! also showing how the Websites and phone companies help the government in there coverup!

[jdubs63]

RANDAL05.... WELL SAID THANK YOU FOR ALL YOUR COMMENTS. I too am a psych RN in an opposite region, working with the homeless, and the homeless vets it is an on going problem. Thanks to people like you and your wife .