February 11, 2009 5:10 PM

Pet Food Co. Knew Of Problem Last Month

(CBS/AP)  As many as one in six animals died in tests of suspect dog and cat food by the manufacturer last month after complaints the products were poisoning pets around the country, the government said Monday.

"That's a huge number, considering when you feed pet food no animal should die," says CBS News The Early Show veterinarian Dr. Debbye Turner.

A federal investigation is focusing on wheat gluten as the likely source of contamination that sparked a recall last Friday of 60 million cans and pouches of the suspect food, said Stephen F. Sundlof, the Food and Drug Administration's top veterinarian.

"I'm certain someone's going to figure this out because there are a lot of pet foods involved, a lot of pets involved and a lot of veterinarians who are upset," Dr. Ann Hohenhaus of New York's Animal Medical Center told CBS News.

Wheat gluten, a protein source, is commonly used as filler.

Agency investigators are looking at other ingredients as well. The wet-style pet food was made by Menu Foods, an Ontario, Canada-based company. The FDA on Monday had investigators at Menu plants in Emporia, Kan., and Pennsauken, N.J.

Menu Foods told the FDA it received the first complaints of kidney failure and deaths among cats and dogs from pet owners on Feb. 20. It began new tests on Feb. 27.

During those tests, the company fed its product to 40 to 50 dogs and cats and seven animals — the mix of species was not immediately known — died, Sundlof said. The contamination appeared more deadly to cats than to dogs, he said.

"Cats seem to be more susceptible to acute renal failure, what which is what this toxin is causing," Turner told Early Show co-anchor Harry Smith.

The recall now covers dog food sold throughout North America under 51 brands and cat food sold under 40 brands, including Iams, Nutro and Eukanuba. The food was sold under both store and major brand labels at Wal-Mart, Kroger, Safeway and other large retailers.

The FDA has yet to tally how many reports it has received of cats and dogs suffering kidney failure or death. The company has reported just 10 deaths, of nine cats and a single dog.

"We are still trying to find out what the true picture is out there of animals. We're talking about 1 percent of the pet food (supply) and it's really just impossible to extrapolate at this point," Sundlof said.

Menu Foods spokeswoman Sarah Tuite told Associated Press Radio the company was "still trying to figure out the cause."

"We're testing and testing, but we can't identify the problem in the product," Tuite said.

Other companies — Nestle Purina PetCare Co., Procter & Gamble and Hill's Pet Nutrition Inc. — said that as a precaution they were voluntarily recalling some products made by Menu Foods.

A complete list of the recalled products along with product codes, descriptions and production dates was available from the Menu Foods Web site. The company also designated a phone number that pet owners could call for information — (866) 895-2708. The lines have been swamped by callers.

Tuite said the company has added more people and lines to cope with the calls. Callers who get a recording saying the line is out of order should try again, she added.

Concerned pet owners are calling veterinarians, too.

"All morning we've been getting phone calls," said one.

The company became aware of a potential problem after it received an undisclosed number of owner complaints that dogs and cats were vomiting and suffering kidney failure after eating its products.

Tuite told AP earlier the recalled products were made using wheat gluten purchased from a new supplier, which has since been dropped.

The FDA hasn't confirmed the identity of that company, but its Web site suggests it supplies only animal feed manufacturers, Sundlof said.

Wheat gluten itself wouldn't cause kidney failure, leading FDA investigators to suspect contamination by other substances, including heavy metals like cadmium and lead or fungal toxins. Aflatoxin, a corn fungus, sparked a 2005 dog food recall.

"In this case, we've just got renal failure and there are probably dozens of environmental contaminants, toxins, bacteria that might provoke an episode of renal failure," said Hohenhaus. "I don't think anyone has an idea right now."

The new recall covers the company's "cuts and gravy" style food, which consists of chunks of meat in gravy, sold in cans and small foil pouches from Dec. 3 to March 6.

The company said it makes pet food for 17 of the top 20 North American retailers. It is also a contract manufacturer for the top branded pet food companies.

Meanwhile, the inability of customers to get through to Menu Foods was proving frustrating on Monday.

Michael Ritter, 38, of Washington, Pa., met a busy signal countless times over the weekend after learning about the recall from local news reports. He wonders if pouches of Special Kitty-brand food from the local Wal-Mart were to blame for the kidney failure and death of his 3-year-old cat Cosmo.

Ritter's voice started to break as he described the loss of his cat a week before. "You get attached to them. You really do," Ritter said.

He said he was tired of trying to reach Menu Foods, and was going to contact someone else: a lawyer.

Laura Iskowitz, 33, of Monroe Township, N.J., was equally frustrated, saying she had called the information line "a hundred times" over the weekend.

She believed packages of Iams, Companion and Nutro-brand wet food were possibly to blame for the kidney-failure death of her 3-year-old dog Angel, a Labrador retriever mix.

"She truly was my best friend. And because of this food I don't have her anymore," Iskowitz, who has lived alone since Angel was euthanized on Jan. 30, told CBS News.

© 2009 CBS Interactive Inc. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed. The Associated Press contributed to this report.
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by bibikatusic March 23, 2007 7:42 PM EDT
My cat died of kidney failuret wo weeks ago.now i know why? he only liked wet food.I have three more cats.
these companies need to be responsible for the death of these animals.IT cost me $2,000 finding out what's wrong with my cat and to put him to sleep and someone should reimburse me for that
Reply to this comment
by kiltlady March 23, 2007 6:35 PM EDT
how can we honestly find out which foods are tainted? How can Mighty Dog in the pouch be recalled and the canned wet/meat/sauce be allowed on the shelves? Isnt it one and the same? No one at Mighty Dog will answer phones.it is all automated and then "thank you" ...end of communication.
Reply to this comment
by kiltlady March 23, 2007 6:34 PM EDT
how can we honestly find out which foods are tainted? How can Mighty Dog in the pouch NOT be okay and the canned wet/meat/sauce be allowed on the shelves? Isnt it one and the same? No one at Mighty Dog will answer phones.it is all automated and then "thank you" ...end of communication.
Reply to this comment
by kiltlady March 23, 2007 12:59 PM EDT
Can anyone tell me if....Diamond Pet Food Processors of South Carolina, a pet food manufacturer that had a less than acceptable Inspection on dates of 12/21/05-01/19/06,per a inspection done by Dept of Health & Human Services, Food and Drug Administation receives their corn from the same Canada firm who provided the tainted, fungus laden wheat & corn involved in this episode of poisonous pet food? This report I came across while doing research on the Food & Drug Administration website, Aflatoix testing was not always performed properly nor even that they were done at all. This was back in 2005-and up to 1/19/2006...it is now March 22, 2007 and we are just learning of tainted food. Where was the follow up on this report? Some specifics were that all five accepted shipments of rice bran failed four out of five tests by NIR. Six of seven shipments of chicken by product meal failed all four of the specifications tested by NIR (Near InfraRed Spectroscopy)and 17 of 21 shipments accepted of wheat flour failed 3 or more of the 5 specifications tested by NIR. There was no documentation of NIR test results for whole corn in 2005. Can anyone see a pattern here besides me? It seems to me that we have had problems for a longer period of time than March 18,2007.
Reply to this comment
by dotmorgan1 March 23, 2007 12:36 PM EDT
Menu got the first notice of renal failure in animals on 2/20. On 2/27, they began their %u201Cquarterly taste testing%u201D and fed 40-50 animals the contaminated food. It seems that they would have delayed a "quarterly taste testing." Good thing Menu Foods was not involved in the contaminated peanut butter, lettuce, etc. (would they have fed it to humans to see if they would die?). On 3/2 (only 4 days later), their first test cat died. The company reported that a total of ten animals died. Menu changed wheat gluten suppliers on 3/6. The recall was not issued until 3/17.

On 3/2 when their first test animal died, they knew there was a real problem, but waited two weeks (11 days after they changed suppliers) before they issued the recall. There have been reports that there are 1,715 sick or dead animals (500 cats and 345 dogs have died). I fear that many family pets will die because of their delay. I believe that their delay in announcing the recall may be criminal...would they have waited that long with human food? I hope someone can investigate this to determine if their actions were criminal. They waited way too long before they announced a recall.
Reply to this comment
by dotmorgan1 March 23, 2007 12:36 PM EDT
Menu got the first notice of renal failure in animals on 2/20. On 2/27, they began their %u201Cquarterly taste testing%u201D and fed 40-50 animals the contaminated food. It seems that they would have delayed a "quarterly taste testing." Good thing Menu Foods was not involved in the contaminated peanut butter, lettuce, etc. (would they have fed it to humans to see if they would die?). On 3/2 (only 4 days later), their first test cat died. The company reported that a total of ten animals died. Menu changed wheat gluten suppliers on 3/6. The recall was not issued until 3/17.

On 3/2 when their first test animal died, they knew there was a real problem, but waited two weeks (11 days after they changed suppliers) before they issued the recall. There have been reports that there are 1,715 sick or dead animals (500 cats and 345 dogs have died). I fear that many family pets will die because of their delay. I believe that their delay in announcing the recall may be criminal...would they have waited that long with human food? I hope someone can investigate this to determine if their actions were criminal. They waited way too long before they announced a recall.
Reply to this comment
by dotmorgan1 March 23, 2007 12:35 PM EDT
Menu got the first notice of renal failure in animals on 2/20. On 2/27, they began their %u201Cquarterly taste testing%u201D and fed 40-50 animals the contaminated food. It seems that they would have delayed a "quarterly taste testing." Good thing Menu Foods was not involved in the contaminated peanut butter, lettuce, etc. (would they have fed it to humans to see if they would die?). On 3/2 (only 4 days later), their first test cat died. The company reported that a total of ten animals died. Menu changed wheat gluten suppliers on 3/6. The recall was not issued until 3/17.

On 3/2 when their first test animal died, they knew there was a real problem, but waited two weeks (11 days after they changed suppliers) before they issued the recall. There have been reports that there are 1,715 sick or dead animals (500 cats and 345 dogs have died). I fear that many family pets will die because of their delay. I believe that their delay in announcing the recall may be criminal...would they have waited that long with human food? I hope someone can investigate this to determine if their actions were criminal. They waited way too long before they announced a recall.
Reply to this comment
by sphinyote March 23, 2007 12:21 PM EDT
Curious. Does CBS clear the message cache each day for new posts? There were several messages yesterday from people reporting problems with dry food, esp. their dogs dying from Iams and Eukanuba.

Could be hysteria setting in and people perceiving the wrong cause for the death of a beloved pet, but I doubt it, simply because of the sheer mass of posts that were here yesterday from so many different people.

If it's true, then I think that's pretty important information. As it is now gone, I'm posting this little bit, at least, so that people who read will know to keep an eye open for problems.

Reply to this comment
by boxcarrobbee March 23, 2007 4:55 AM EDT
?
Reply to this comment
by kiltlady March 23, 2007 2:48 AM EDT
Can anyone tell me if....Diamond Pet Food Processors of South Carolina, a pet food manufacturer that had a less than acceptable Inspection on dates of 12/21/05-01/19/06,per a inspection done by Dept of Health & Human Services, Food and Drug Administation receives their corn from the same Canada firm who provided the tainted, fungus laden wheat & corn involved in this episode of poisonous pet food? This report I came across while doing research on the Food & Drug Administration website, Aflatoix testing was not always performed properly nor even that they were done at all. This was back in 2005-and up to 1/19/2006...it is now March 22, 2007 and we are just learning of tainted food. Where was the follow up on this report? Some specifics were that all five accepted shipments of rice bran failed four out of five tests by NIR. Six of seven shipments of chicken by product meal failed all four of the specifications tested by NIR (Near InfraRed Spectroscopy)and 17 of 21 shipments accepted of wheat flour failed 3 or more of the 5 specifications tested by NIR. There was no documentation of NIR test results for whole corn in 2005. Can anyone see a pattern here besides me? It seems to me that we have had problems for a longer period of time than March 18,2007.
Reply to this comment
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