Don't Be A Phone Hostage
How To Get A Human, Not A Recording, On The Phone
-
Play CBS Video
Video
Get Human On The Phone
Paul English, founder of gethuman.com, has some useful suggestions for avoiding the usual computer messages and getting a real person on the phone when you call customer service.
-
Photo
(AP / CBS)
-
Interactive
Tired Of Telemarketers?
When a telemarketer’s call interrupts your life, it can rob you of your privacy and time. Find out what steps you can take to avoid getting calls at home.
Paul English takes on the problem with his Web site, gethuman.com. On it, he rates different companies by the quality of their phone services.
He also has some useful suggestions for circumventing the usual computer messages and getting a real person on the phone. English joins The Saturday Early Show this week with six tips.
Help, I need a human!
©MMVI, CBS Broadcasting Inc. All Rights Reserved.
Video and Galleries from Saturday Edition
- Latest in Saturday Edition
- Obama, McCain Cite Founding Spirit on 7/4
- Thanks, Dad!
- Making Your Vacation Fido-Friendly


