Dec. 16, 2005

Mailbag: Star Wars Galaxies

We Can't Ignore The Continuous Spill Of E-mails From Galaxies Players

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(CBS) 
Because of these issues, I have made a point to never buy a Sony or Lucas Arts product again. And will never be recommending any products from said companies. Also, any chance that I will ever hold stock in Sony has been lost, and I will never support, financially or otherwise, any company or institution that treats its customers the way I have been treated. The total disregard for customer’s wants and needs, and the lack of communication given to the customers of SWG, by both SOE and LA is deplorable.

Mr. Lucas I am writing to you, not for any personal vendetta towards anyone at SOE or LA, nor do I feel I will gain anything. I have come to the realization that a Star Wars game that meets the gaming wants and desires of me and my generation will never be made again. I am deeply saddened for people like myself that have no outlet to continue their own Star Wars adventure. I can look back at fond memories of the past 2 years and smile, and be happy with the friends I have made from all over the world. But there was a time when I would watch any one of the 6 movies and be so excited to get online and play out my Star Wars Fantasies, the way I want to play them out, and not how someone else wants me too. I can truly say that although I had many fun times, SWG has taken away from my overall Star Wars experience.

I don’t expect to get an email back from you, or at least anything more than a canned corporate response. But I thought it was important for you to understand how the actions of those you entrusted with the Star Wars and Lucas Arts brand name, are now ruining that good name.

Sincerely,
Charles Brownell
AKA Zaush Du’mas
AKA Najothro


By William Vitka
© MMV, CBS Broadcasting Inc. All Rights Reserved.

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