Mailbag: Star Wars Galaxies

We Can't Ignore The Continuous Spill Of E-mails From Galaxies Players

(CBS) 
Don't you love having to keep line of site and your cursor over mobs to hit them, yet they can run all over and behind buildings, hills, whatever and still hit you, while your now like the typical moveie stormtrooper who cant hit the side of a barn...

Customer service? Unless you're someone singing their praises, you are utterly ignored by SOE/LA, unless they are deleting/locking anything negative you might post about their game...

Due to this mess, and messes experienced in other games by SOE It has pushed me to the point where I will never again purchase anything made or even affiliated with Sony or LucasArts, and try to let anyone I see going towards them know just exactly what their practices are...

Best analogy I can come up with for they way they treat their paying customers is as follows... Sony Online Entertainment/LucasArts = Hurricane Katrina, and Star Wars Galaxies subscribers = New Orleans. Be prepared at any time to have the game you purchased in good faith on how it was advertised to be completely changed with little to no notice.

Myself I played a Master Creature Handler/Master Swords with a dash of medic to be able to keep my pets and myself healed. In October of 2005 they started advertising an expansion to the game called "Trials of Obi-Wan" with many allusions to enhancements to my Creature Handler profession (more animals to catch, and a "Master Creature Handlers Necklace" which would enable us to go from controlling up to level 70 creatures to level 80 creatures. The expansion was ONLY available as a digital download (online purchase via Credit Card, downloaded as a game patch) They VERY day my payment was processed, SOE/LA announced that they were releasing "New Game Enhancements" in two weeks, and my profession was being REMOVED from the game entirely along with may others.

If you do decide to go into this game, NEVER ever ever ever prepay for more then one month in advance. Many people paid up to a year in advance to have the game they wanted to play completely changed, and were refused refunds.

Never again will I purchase any product owned or affiliated in any way with Sony & Lucasarts.

Straw. Camel. Back