Shopping Frenzy Over, Tally Begins
Retailers Use Discounts To Lure Consumers
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Play CBS Video Video Black Friday Cacophony On the day after Thanksgiving, millions of people begin their holiday shopping. And if you were one of those, you know what this story is about: it was a jungle out there. Byron Pitts reports.
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Wal-Mart Supercenter employee Heather Crammer uncovers a plastic-wrapped crate full of Cabbage Patch Kid Babies, Friday, Nov. 25, in Lebanon, Mo. The crate containing more than 100 items and was emptied in less than a minute. (AP)
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Customers rush into a Wal-Mart store in Renton, Wash., as the store opens early Friday morning, Nov. 25. Bargain shoppers woke up before dawn Friday to snap up specials on items from cashmere sweaters to flat-screen TVs and digital music players as the holiday shopping season officially got under. way. (AP)
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A fellow shopper reaches down to help a fallen Josephine Hoffman, 73, as the crowd behind her pushes through and rushes past security guards Friday, Nov. 23, 2005, at Brandsmart at the Sawgrass Mills Mall in Sunrise, Fla. (AP)
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Shoppers peer through the doors at Kohl's department store in Champaign, Ill., as they wait for the 5am opening, Friday, Nov. 25. Many stores had early opening hours with lines in the sub 20 degree weather stretching down storefronts. (AP)
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Shoppers fill the aisles of a Wal-Mart in South Setauket, N.Y., shortly after the store opened at 5 a.m., Friday, Nov. 25. (AP)
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There was trouble at another Wal-Mart in Renton, Wash., south of Seattle, where extra police were called to control crowds of zealous shoppers who shoved their way into the electronics department, pushing some counters out of position as they tried to get their hands on a limited supply of laptop computers, reports CBS Radio News.
Discounted notebooks, particularly the $378 HP Pavilion notebooks, were not the only attractions at Wal-Mart, which also sold out of its $997 42-inch plasma TVs and 15-inch LCD TVs, priced at $178, in many stores, according to Gail Lavielle, a Wal-Mart spokeswoman. But apparel and toys also did well, she said.
"We were pleased. We thought people did come to us first," said Lavielle.
Terry Lundgren, chairman, president and chief executive of Federated Department Stores Inc., which operates Macy's, estimated the flagship Herald Square store attracted about 1,000 people for the 6 a.m. opening. "I have also seen a lot of bags," he said. Hot items included cashmere sweaters, down comforters and scarves, he said.
"Today, things look really good. But these next five weeks are really critical," Lundgren added. "You have to wait and see how it unfolds."
At a Best Buy Co. store at CambridgeSide Galleria, in Cambridge, Mass., the line of about 400 shoppers snaked through the indoor mall for the 5 a.m. store opening.
"The prices are much better than last year," said Shirley Xie, 30, who was with Jen Lin, 35, both from Medford, Mass. The married couple said they were enticed by deals such as a Toshiba Corp. laptop computer with 15-inch screen that was $379.99 after a $370 instant rebate. Xie said a comparable laptop she bought last year as a gift cost about $600.
The couple also bought a SanDisk Corp. MP3 player for $39.99 after a $60 instant rebate available until noon.
At a Wal-Mart store in Strongsville, a suburb of Cleveland, the biggest crowds for the 5 a.m. opening were for portable DVD players, priced at $79.86; 20-inch TVs, priced at $89; and the Garth Brooks limited-edition, six-disc box set, priced at $25.
"It's a little rough but heh," said Lorenzo DeMassino, 31, who bought Game Boy items at the store.
Meanwhile, about 100 people lined up for the 6. a.m. opening in freezing weather outside the Super Target in Apex, N.C., about 10 miles south of Raleigh.
Meredith Carter, 29, from Apex, took the first spot in line when she arrived around 4:50 a.m., about 10 minutes after the veteran Black Friday shopper woke up.
By 6:05 a.m., she was buying one of two items on her list: a Kodak Easy Share digital camera for $89.99, saving about 50 percent. She was then off to find a George Foreman grill, also at half-price.
"I plan to get what I want and go home," she said.
Retailers' spirits have improved in recent weeks as gasoline prices have fallen. In fact, on Tuesday National Retail Federation upgraded its holiday growth forecast to 6 percent from the 5 percent it announced in September.
Many shoppers are cautious, though. While gasoline prices have fallen, they are still high, and this winter shoppers will face higher heating bills.
While the day after Thanksgiving officially starts the holiday shopping season, it is no longer the busiest shopping day. Last year, it was Saturday, Dec. 18, a week before Christmas, according to the International Council of Shopping Centers.
Still, Black Friday sets an important tone for the rest of the season. What shoppers find in terms of deals and service "influences where they will shop for the rest of the season," said Federated's Lundgren.
© MMV, CBS Broadcasting Inc. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed. The Associated Press contributed to this report.
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