Nov. 15, 2005

Prescription For Confusion

Many Are Daunted By Choices As Medicare Drug Plan Signup Begins

  • Play CBS Video Video Medicare Maze

    Many senior citizens are confused about the new Medicare drug plan, which offers an array of premiums, deductibles, co-pays and coverage options. Sharyn Alfonsi has more.

  • Video Medicare Enrollment Begins

    Enrollment has started for a new Medicare prescription drug benefit. AARP's director of health strategies, Cheryl Matheis, offers advice on how to enroll.

    • Brenda, 56, left, and Ruth Stahlman, 79, wait for assistance at the Roane County Community Medicare-D Outreach program Tuesday, Nov. 1, 2005, in Spencer, W.Va.

      Brenda, 56, left, and Ruth Stahlman, 79, wait for assistance at the Roane County Community Medicare-D Outreach program Tuesday, Nov. 1, 2005, in Spencer, W.Va.  (AP)

    • Shirley Schooly of Bristol, Pa. said she doesn't plan to sign up for the new Medicare prescription drug plan, Nov. 15, 2005.

      Shirley Schooly of Bristol, Pa. said she doesn't plan to sign up for the new Medicare prescription drug plan, Nov. 15, 2005.  (CBS)

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(CBS/AP)  Seniors like Shirley Schooly are calling the new Medicare drug plan a prescription for confusion.

"It's terrible! I think all they are doing is confusing senior citizens," said Schooly, 76, who lives in Pennsylvania, where there are more than 80 plans to chose from. "I don't like it and I'm not going to sign up for it."

It's been a long wait for Medicare beneficiaries, but about two years after Congress approved a new prescription drug benefit, senior citizens and the disabled finally get to enroll, beginning Tuesday. But CBS News correspondent Sharyn Alfonsi reports that the only thing many seniors have gotten at the end of the wait is a paperwork headache (video).

Seniors across the country have to sort through dozens of plans being pitched by dozens of companies, offering a dizzying array of premiums, deductibles, co-pays and coverage options, Alfonsi reports.

Medicare expert Robert Hayes with the Medicare Rights Center told Alfonsi it would be impossible for him to walk his own mother through the program.

"There are two concerns," Hayes said. "Many people will be paralyzed by indecision. The other is you pick the wrong plan."

Officials say the beneficiaries need to think about signing up — but not necessarily to decide right away which drug plan is best for them.

"There's no need to rush into this," said Mark McClellan, administrator for the Centers for Medicare and Medicaid Services. "There's plenty of time to make a decision — and make a decision you can be confident about."

The new benefit kicks in on Jan. 1. Enrollment continues through May 15, 2006.

President Bush calls the program the "greatest advance in health care for seniors and Americans with disabilities since the creation of Medicare 40 years ago."

Democratic lawmakers who think the law is too confusing Tuesday proposed legislation in the House and Senate which would give senior citizens and people with disabilities six additional months in which to choose a Medicare drug plan.

The bill, proposed by Illinois Sen. Dick Durbin, Florida Sen. Bill Nelson of Florida, Illinois Rep. Jan Schakowsky and California Rep. Pete Stark, would also prevent beneficiaries from losing employer-based coverage and would allow beneficiaries to switch plans if they made a mistake in their choice.

The good news, said AARP Director of Health Strategies Cheryl Matheis, is that there are lots of choices and there's plenty of help available.

"It's more time-consuming than confusing," Matheis told (video) The Early Show co-anchor Rene Syler. "If you are a person who wants to know every single detail about all of the plans that are possibly applicable to you, you could take a lot of time doing it. But you can also simplify it for yourself by reducing it to the things that are most important to you, and getting some help."

In most states, beneficiaries will be able to select from at least 40 plans. Some plans offer prescription drug coverage only. Others offer managed care that covers the full range of Medicare services, such as visits to a doctor's office.

Continued



©MMV, CBS Broadcasting Inc. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed. The Associated Press contributed to this report.
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