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Play CBS Video Video FEMA Chief Defends Agency CBS News' Harry Smith talked to FEMA Director Mike Brown about the criticism his agency received about its response to Hurricane Katrina.
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Video Looking For Answers The hurricane recovery effort is finally in full gear, but a lot of people are still asking why the response to the crisis was delayed and disorganized. Thalia Assuras reports from Washington.
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Video Hurricane Health Watch Flooding and other damage is raising fears of an epidemic of diseases, as federal health officials finished a medical assessment of the disaster zone. Dr. Julie Gerberding comments.
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Sen. Hillary Clinton, D-N.Y., pauses during a press conference addressing Hurricane response with Rep. John Dingell, D-Mich., and Sen. Barbara Mikulski, D- Md., on Sept. 6, 2005. (AP)
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FEMA Director Mike Brown has drawn much criticism. (CBS/The Early Show)
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Search and rescue teams use boats and helicopters during operations in the aftermath of Hurricane Katrina. (AP)
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News Tools How To Help Organizations you may contact to give aid to the victims of Hurricane Katrina.
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Interactive Charting Katrina The deadly hurricane as seen through maps and diagrams.
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Photo Essay Katrina: New Orleans A major U.S. city struggles with the devastation wrought by the deadly storm.
"He's done a hell of a job, because I'm not aware of any Arabian horses being killed in this storm," said Kate Hale, former Miami-Dade emergency management chief. "The world that this man operated in and the focus of this work does not in any way translate to this. He does not have the experience."
Before the storm's fury was known, FEMA had positioned smaller rescue and communications teams across the Gulf Coast. But officials acknowledged the first department-wide appeal for help came only as the storm raged.
Brown's memo to Chertoff (PDF) describes Katrina as "this near catastrophic event" but otherwise lacked any urgent language. The memo politely ended, "Thank you for your consideration in helping us to meet our responsibilities."
The initial responses of the government and Brown came under escalating criticism as the breadth of destruction and death grew. President Bush and Congress on Tuesday pledged separate investigations into the federal response to Katrina. "Governments at all levels failed," said Sen. Susan Collins, R-Maine.
Brown's memo told employees that among their duties, they would be expected to "convey a positive image of disaster operations to government officials, community organizations and the general public."
"FEMA response and recovery operations are a top priority of the department and as we know, one of yours," Brown wrote Chertoff. He proposed sending 1,000 Homeland Security Department employees within 48 hours.
Employees required a supervisor's approval and at least 24 hours of disaster training in Maryland, Florida or Georgia. "You must be physically able to work in a disaster area without refrigeration for medications and have the ability to work in the outdoors all day," Brown wrote.
The same day Brown wrote Chertoff, Brown also urged local fire and rescue departments outside Louisiana, Alabama and Mississippi not to send trucks or emergency workers into disaster areas without an explicit request for help from state or local governments. Brown said it was vital to coordinate fire and rescue efforts.
After a senators-only briefing by Chertoff and other Cabinet members, Sen. Charles Schumer said lawmakers weren't getting their questions answered.
"What people up there want to know, Democrats and Republicans, is what is the challenge ahead, how are you handling that and what did you do wrong in the past," said Schumer, D-N.Y.
Clinton, like Mikulski, called for Brown's resignation, saying she "would have never appointed such a person" and that Bush should have picked someone with more experience. On The Early Show, Clinton said that while the administration isn't securing victims' lives now, the future poses a bigger challenge.
"The real challenge is: What are we going to do to make sure their lives are not just comfortable and safe for the next week or two or three, but they are treated with the dignity and respect any of us would want to see if we were in a similar position?" Clinton said.
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