Awake After 20 Years, Sarah Speaks

Sarah Scantlin's Family Tells Of Her 20-Year Coma

(CBS)  Nothing could have prepared the Scantlins for what they saw at the hospital: Their daughter Sarah, the light of their lives and the hope of their world, was gone. What lay on the bed before them was little more than the still-breathing corpse of a young woman. Her face was contorted; her skull was crushed. And her promising life was now shattered beyond repair.

"I take one look in there and it's just gruesome," Jim Scantlin says. "She is horribly mangled, especially in the head because she was hit by a teenage drunk driver, slung over in the path of another car, and that's the one that really got her, right in the head. I couldn't handle it."

His wife Betsy Scantlin adds, "To the nurses in there I said, 'When she wakes up tonight, you come and get me!' And the doctor told us, 'Sarah's not going to wake up tonight.'"

Jim Scantlin continues, "The neurosurgeon sets us down -darkest, darkest day of my life - and said: 'Alright folks. I think I regret saying this but I think your daughter's going to live, physically survive, HOWEVER…' And then he starts to tell us what the head injury is. And I'll tell you, there wasn't any hope in it."

Sarah brain injury was massive: She could breathe on her own, but that was all. There was almost no movement, no communication, no way of knowing what she was thinking, or even if she could think at all. Her long days of silence turned into months and years.

Jim Scantlin says, "Your emotional state is like the day before a funeral, but you never get to go to the funeral and kind of start working through the process."

As the '80s became the '90s, Sarah stayed locked in her solitary world. Her older brother Jim, who worshipped her from the day she was born, felt the bond to his baby sister slipping away.

"I gave up hope a long, long time ago," he says.

His father adds, "There were times when it would get so grinding, I would pretend that Sarah was dead."

But early this year, when it seemed certain that Sarah was gone forever, something miraculous happened. One day in February, the Scantlins got a call from the nursing home.

Jim Scantlin says, "Beth said, 'Someone wants to talk to you,' and she had the speaker phone on (getting emotional). She said, 'It's Sarah.' And I said, 'Sarah!' And she said, 'Hello!' And I just went numb. I don't remember very much after that."

Betsy Scantlin says, "Then I could hear Jennifer in the back saying, 'Tell her what you want! Tell her what you want!' and Sarah says, 'I want makeup!'"

Jim Scantlin adds, "All of a sudden. I began to realize that she wasn't talking about Sarah. She was talking to Sarah.

"She says 'You want to talk to her?' and I said, certainly. And I get the phone and I say, 'This is Dad'… 'Hi Dad. I love you.'"