Credit Card Breach Not That Bad
MasterCard Says 68,000 Accounts At High Risk
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Play CBS Video Video Credit Card Attack 40 million credit card numbers were stolen in the largest heist ever of personal financial information. The companies that know which accounts were compromised are not talking. Tony Guida reports.
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Video Avoiding Identity Theft Early Show financial adviser Ray Martin offers advice on how to protect your privacy and your money in a fast-growing climate of identity theft.
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A security breach of customer information at CardSystems Solutions could expose to fraud up to 40 million cardholders. (AP)
Antle said MasterCard was obliged to its customers to release the information and was not told by the FBI to keep the security breach private.
McCarley said the FBI did ask CardSystems to not release details that might compromise the investigation — but she denied that the FBI had asked the company to not disclose that the intrusion occurred.
"I'm not sure where they got that impression," she said, adding that it was important for the public to be warned so card holders can be more careful while checking their statements.
CardSystems processes less than 0.5 percent of American Express' domestic transactions, said company spokeswoman Judy Tenzer. She said a small number of its cardholders were affected, though she did not have an exact figure.
Discover Financial Services Inc. said it was aware of the situation and would not say whether any of its cards were involved.
A spokeswoman for American Express said a small number of its cardholders were affected, but would not give an exact number. Visa USA and a large issuer of cards, MBNA Corp., did not return calls for comment.
The Early Show financial adviser Ray Martin offers these tips for monitoring possible identity theft.
ID Theft Warning Signs
Here are the signs that should tip you off if your personal and account information is being used fraudulently:
- Your monthly bank, loan or credit card statements stop arriving in the mail
- You get turned down for a new loan, credit card or a job based on information on your credit report
- You get calls from bill collectors from accounts you did not open
- When getting approved for a loan, the lender mentions that your credit score is lower that you believe it should be.
In short, you have to take as much interest in your credit record information as the bad guys do.
Request a copy of your credit report and review all the information on it at least every six months. If there is anything that is unfamiliar to you, such as a credit card or a bank account, ask the credit bureau how and when the account was opened. If it was not your doing, call the financial institution providing the account in question and alert them immediately.
Reporting ID Theft
If you suspect that you are a victim of identity theft, the Federal Trade Commission advises the following steps:
- Contact the fraud department of one of the three credit reporting bureaus and request that they place a fraud alert on your file. As soon as the fraud alert is confirmed, the credit bureau must notify the other credit bureaus to place fraud alerts on your files there.
- Request that the credit bureaus include instructions requiring a photo ID and an original signature to accompany any new applications for any accounts to be opened and require that no new credit be granted without your approval and verification of a secret password.
- Immediately close accounts that you know to have been opened fraudulently.
- Call your local police department and request to file a police report. Unfortunately, some police departments may not take your report, because these crimes are often multi-jurisdictional (because they are committed in several states). At least, request to file an incident report and keep a copy of the report in case you need it as proof of the crime later.
- Also call the Federal Trade Commission ID Theft Hotline at 877-IDTHEFT (877-438-4338), or its Consumer Response Center at 877-382-4357 to file a report.
- For further protection, notify all of your financial and service accounts that your personal information has been stolen and change all account numbers and add passwords on all accounts.
©MMV, CBS Broadcasting Inc. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed. The Associated Press contributed to this report.


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