A Little Credit Where Credit Is Due
What’s more laudable, avoiding a mistake or correcting one after it’s been made? That’s the question we’re left with after one reader registered a measure of disgust with the way in which we handled the “Early Show” controversy about its coverage of thyroid disorders. You can read our original coverage here. Reader Eric W. writes:
It’s not every day that a broadcast of any kind takes the step of correcting itself. That’s why I think “kudos” were deserved.
Eric’s point is well-taken, but I felt “Early Show” producer Michael Bass deserved credit for acknowledging where the broadcast had erred and airing a second segment to correct itself. The easy way out would have been to throw a line in during some related segment, to have aired a segment correcting the information without mentioning the previous interview, or to simply ignore it.
"There is one paragraph at the end of the story that I find to be the result of either lazy writing, shameless pandering, or blatant self- promotion. In particular, I am referring to this statement: ‘Kudos to Bass for acknowledging and investigating the AACE’s concerns and for responding to them by further clarifying the issue for viewers this morning.'"
"Here's the problem: The whole article is in essence an admission that CBS did not do it's job by presenting balanced reporting. The producer of the segment admits this in writing, and to his credit, he corrects the issue in a later broadcast. But ‘kudos’ is something that is reserved for a job well-done. The fact is, Mr. Bass would not have had to issue an apology, or produce a segment to correct his previous one if he had initially spent more time investigating his subject, his guest, and the controversy that he was looking to capitalize upon in the first place. In my experience, ‘kudos’ are reserved for getting the job done right the first time, and not for correcting an obvious, expensive, and ultimately dangerous mistake. It was very sloppy work, made sloppier by ‘The Public Eye’ awarding a ‘gold star’ for fixing a poor piece of work."
"I can only hope that this lapse in judgment (both on Mr. Bass' part, and on the part of the easily impressed Public Eye) is only a temporary one, attributable to the major changes in the News Dept's management."
It’s not every day that a broadcast of any kind takes the step of correcting itself. That’s why I think “kudos” were deserved.

Author Thomas Friedman on Obama's Afghanistan plan and the war on terror.