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Millions Of Veterans' ID Data Stolen

Personal data, including the Social Security numbers of 26.5 million U.S. veterans, was stolen from a Veterans Affairs employee this month after he took the information home without authorization, the department said Monday.

Veterans Affairs Secretary Jim Nicholson said there was no evidence so far that the burglars who struck the employee's home have used the personal data, or even know they have it. The employee, a data analyst whom Nicholson would not identify, has been placed on leave pending a review.

"He wasn't authorized to do that. In fact, that behavior was a violation of our policies," Deputy Secretary Gordon Mansfield told CBS Radio News.

"We have a full-scale investigation," said Nicholson, who said the FBI, local law enforcement and the VA inspector general were investigating. "I want to emphasize, there was no medical records of any veteran and no financial information of any veteran that's been compromised."

"We have decided that we must exercise an abundance of caution and make sure our veterans aware of this incident," he said in a conference call with reporters.

Nicholson says veterans should be careful.

"We want them to be on the alert and to monitor all of their credit-card and banking associations and transactions," he said.

The theft of stolen information comes as the department has come under criticism for shoddy accounting practices and for falling short on the needs of veterans. Last year, more than 260,000 veterans could not sign up for services because of cost-cutting. Audits also have shown the agency used misleading accounting methods and lacked documentation to prove its claimed savings.

On Monday, the VA said it was in the process of notifying members of Congress and the individual veterans about the burglary, setting up a call center and Web site if veterans believe their information has been misused.

A letter (.pdf) is being sent to those veterans affected.

Veterans also can go to www.firstgov.gov to get more information on this matter, the VA said, or call 800-FED INFO (333-4636) from 8 am to 9 pm (EDT), Monday-Saturday.

It also is stepping up its review of procedures for the use of personal data for many of its employees who telecommute as well as others who must sign disclosure forms showing they are aware of federal privacy laws and the consequences if they're violated.

Nicholson declined to comment on the specifics of the incident, which involved a career employee who had taken the information home to suburban Maryland, on disks, according to congressional sources who were briefed on the incident, to work on a department project.

The residential community had been a target of a series of burglaries and the employee was victimized earlier this month, according to the FBI in Baltimore, which was investigating the incident.

The material represents personal data of all living veterans who served and have been discharged since 1976, according to the department. The information was included the veterans' discharge summary that goes into a government database.

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