Gofers For Hire

Gofer Girl, Lisa Ristorucci, checks her Blackberry as she moves from store to store, shopping for a client Sept. 8, 2006, in Santa Monica, Calif. The rich and famous have long understood the value of hiring people to handle their chores. But now regular people are doing the math and increasingly outsourcing life's tedious tasks. AP/LA Times

June Saruwatari is so organized that she has made a business of it. The owner of Organizing Maniac clocks 12- to 16-hour days helping other people eliminate clutter, set up filing systems and learn to manage their time. But even the tidier-than-thou have their limits.

Saruwatari didn't have time the other day to hang around home waiting for a repairman. So she summoned Gofer Girls, a Los Angeles company that does errands for $30 an hour.

"I run a business," Saruwatari said. "I value my time."

The rich and famous have long understood the value of hiring people to handle their chores. They call them servants or, in Hollywood, personal assistants. But now regular people are doing the math and increasingly outsourcing life's tedious tasks.

Need someone to drive your pet around town? There's the pet chauffeur service that promises to lug Fifi to the vet or the airport.

Need help working through the honey-do list around the house? Rent a husband. For a small fee, he can rearrange the living room furniture or clean out the rain gutters. And you don't have to worry about fighting him for the remote.

Some people are so lacking in time or social skills that they can't find their own dates for a night on the town. A "female wingman" is ready to come to the rescue.

Long workdays and two-career couples have created a market for all sorts of service providers. The assistance business is becoming so common that Working Mother magazine's September issue printed a tip sheet for moms seeking professional errand help.

Using companies such as Gofer Girls can be an efficient use of talent and time, academics say.

It's the classic Economics 101 example of opportunity cost: Michael Jordan can probably mow his lawn faster than anyone else, but is doing so the best use of his time? (You answered correctly if you selected: No, he should hire someone to mow so that he could do something else, such as film a Hanes underwear commercial.)

Lisa Ristorucci came up with the idea for Gofer Girls when she was an English literature major at UCLA. She worked summers in medical offices booking appointments, dealing with patients and picking up the doctors' dry cleaning.

"That was where the seed was planted," Ristorucci said. "I saw how busy professionals are."

Retrieving dry cleaning is one of Gofer Girls' most-requested services, along with shopping for groceries and picking up goods at department stores.

Susan George's Marina del Rey-based company, Pet Taxi, shuffles animals wherever their owners want them to go, including veterinarian offices, dog parks or grooming salons.

Most trips within Los Angeles County start at $55 an hour. A chauffeur can wait for a pet outside a vet's office or bring a pet to the airport and send it away. Pet Taxi also whisks pets to owners who are on vacation.

George, 57, said her company makes nine to 15 trips daily. Although she wouldn't disclose financial information, she said Pet Taxi had been more successful than she thought it would be when she bought it seven years ago.

"It's been paying the mortgage ever since," she said.

John de Graaf, editor of a collection of essays titled "Take Back Your Time: Fighting Overwork and Time Poverty in America," is disturbed by the upswing in such services.

"I don't think this is a good idea," said De Graaf, a Seattle television producer of the PBS specials "Running Out of Time" and "Affluenza." "We will be much better rounded and happier people if we work less and grow some of our own food, cook some of our own food, learn to do things ourselves."

  • James Klatell

Comments

CBSN Live

pop-out
Live Video

Watch CBSN Live

Watch CBS News anytime, anywhere with the new 24/7 digital news network. Stream CBSN live or on demand for FREE on your TV, computer, tablet, or smartphone.