Comments on: Angry Passengers, Agitated Crew Face Off

Fight Over A Late Flight Ends In A 24-Hour Delay For New York-Bound Passengers

[fredhetz]

Perhaps the airline could have offered some compensation other than a hotel stay so that the crew wouldn''t have met with so much hostility. They may have not owed it to the passengers but...oh, never mind...the days of good customer service are long gone.

[atlanta1962]

peole are so whatever in this time the crew showed up and people talked I am glad the crew did what they did I did it to

[nativewoman]

It doesn''t say why the crew was late.

Did the crew arrive from another flight that was delayed?

If the crew was local to Miami, was there perhaps some traffic tie-up that caused them to be late?

Was the crew perhaps not local to Miami but had an overnight Miami layover between flights and their transportation to the airport delayed?

It seems unlikely that they would all be late by the same amount of time unless they arrived together from a common point.

Airlines are severely judged by their on-time records. I doubt that any crew would just jointly decide hey what the hell! Let''s all be an hour late for our flight.

[nssherlock1]

American Airlines = A Cattle Car with wings!

[kennedy7955]

I am flying to Europe in 2 weeks and I dread the flight. They need to make faster airplanes and cut 8 hour flight times down to 4 or less. That is billion dollar advice for Boeing. Feel free to send me a check for the advice Boeing.

[kennedy7955]

Home land security needed at American Airlines flight 1901 gate 21 B. Code Red, Code Red.. Bring tasers.. Posted by cornbiker

LOL...great post. :-)

[forasongca]

Maybe if a few more airlines went bankrupt because people won''t fly on airlines that treat them like an afterthought, it would be good for us all. I''m not surprised that this is American - the first airline to charge for the *first* bag checked.

[veg8]

Honestly I don''t get all the nostalgic people on here about airline travel, after all that era was for the elite and out of reach for many Americans.
Airline travel is now mass public transit and until the industry get that there will always be conflict.

In fact I''m sure a lot of younger Americans equate pilots to the same thing/level as bus drivers and the flight crew as customer/retail service folks they would encounter in the mall or at mcdonalds and they will treat them as such.

If an airlines wants to go back to the old day they can try and come up with a product like cruise ship but even then the crews won''t be based in the us for cost savings.

[sociald63]

were the passengers mad because the crew did not serve peanuts ??

[Meg003]

Riptide213

Just kidding. It was very well done, poetic, even.