Comments on: JetBlue Attempts To Calm Passenger Furor

After Passengers Stranded In Planes For Hours, Airline Calls Delays "Unacceptable"

[sharncedar]

"I have gotten sick seeing aircraft after aircraft crash due to icing or inclement weather."

Glad to see you are getting some training - you can do the same thing as a federal air traffic controller - sit idly by while aircraft after aircraft crashes. Hope they serve good coffe.

The science major is having a major brain ***. It's not the flying public that want the flights to take off in bad weather, it's the airlines...The flying public, just doen't want to sit on a plane waiting hours for the airlines to make a quick buck!

[tibu987]

How utterly stupid. What a lack of common sense.
The pilot or some other official could not autorize the plane to return to the terminal or have the passengers bussed back?
Certainly no one should have to sit in a plane on the runway for more than minutes let alone hours.
I, for one, would not stand for it. The pilot and/or the JetBlue management should have made that decision to return.

[imarltool2u]

you tell them susanh.

skyhawk works for an airline and science person student wants to work for an airline so their biased.
no one is talking about forcing an airline to take off from the airport in bad weather. so don't check your brain at the keyboard. (giving you the benefit of the doubt that you have a brain) Passengers are simply saying that an airline must not lock their customers (Paying customers btw) in a tube for 11 hours. Taxi back to the terminal, get a bus, as the story indicated, and transport them back to the terminal. THey let the *** dogs off the F''N plane but not the people. Get real.

[rudy654-2009]

"There should be a limit on how long they can keep you in the airplane. Delays are one thing (although they'd be so much more tolerable if they'd just tell you the TRUTH - that the plane isn't going anywhere anytime soon) - but keeping you in those tiny seats, no food or water, limited bathroom for hours - that's wrong."

Exactly right! It's not about "get-there-itis." It's about having access to a bathroom, water, and food. Being permitted to get and letting blood circulate a little bit. Or haven't these people ever heard of deep-vein thrombosis from being cramped and forced to sit in one position for hours on end. All they have to do is go back and let you off while they wait it out or whatever they need to do. There is no excuse for this kind of poor customer service.

[susanhelit]

There should be a limit on how long they can keep you in the airplane. Delays are one thing (although they'd be so much more tolerable if they'd just tell you the TRUTH - that the plane isn't going anywhere anytime soon) - but keeping you in those tiny seats, no food or water, limited bathroom for hours - that's wrong. They should just go back to the gate, or get a staircase, and let you back into the terminal. With your luggage available if you decide that it's not worth the wait to fly today.

[nolalou]

SharnCedar, we have a serious story about weather and an airline forcing people to sit on a plane for hours, and you bring up Nancy Pelosi! What kind of IDIOT are you? Obviously you don't know how to read or listen to the FACTS! (they would just get in the way of your stupidity!) Fact number 1: Nancy Pelosi, as 2nd in line of succession if something were to happen to the president in entitled to a private jet for security purposes. This was put in place after 9/11. Fact number 2: It was the Sargent at Arms of the Sentate who made the request for a larger jet that could make the trip to her district 'non stop'. Fact number 3: Even the White House spokeman said the critisim of Pelosi on this was unfair and uncalled for!

So SharnCedar, if you don't know what you're talking about , next time keep your stupid trap SHUT!

[jred54]

It wasn't just the weather, it was the lack of concern for customer safety, someone should have canceled all the flights, before anyone came to the airport, BUT maybe fear confused their decision makers. It seems all the other airlines did it much better, but JETBLUE, stranded thousands, in a blizzard, when it was avoidable, then held them hostage for their luggage (some as late as 0700 hrs, the next day), giving dozens of false announcements, as to flight take-offs that could not occur. To those who were not there, ignorance , in this case is BLISS, God Bless you, but comments on what occurred there, should be reserved for those who expierienced it.

[vaughnbauer]

I am an Aviation Science Major in CA, specifically I'm studying to become and Air Traffic Controller. I am forced to watch countless videos of Airlines who are forced by their customers and Pilots who have what we call "get-there-itis" to take off in unsafe weather conditions. I have gotten sick seeing aircraft after aircraft crash due to icing or inclement weather. It takes a layer of ice the thickness of fine grit sandpaper to disrupt the flow of air over an airfoil, and thus drastically reduces the amount of lift it can create. (that%u2019s what keeps you in the air when you fly btw) So next time you are sitting in an aircraft waiting for clearance just remember that the most dangerous thing for aircraft is weather. Not mechanical failure, not inept and stupid pilots. It's weather. Also remember that your life is more valuable than your comfort next time you feel like complaining about air travel. Nearly all major air disasters start with people like you who are complaining about delays. Just watch a barefoot man on fire jump 40 feet from a flaming DC10 onto burning debris just to escape the plane that just hours earlier was sitting impatiently on the taxi way. Be grateful that you are alive and quite whining.

[skyhawk761]

They should have got their cell phones out and called the police about a kidnapping. What else can you call it? Posted by gotagrip at 01:20 PM : Feb 15, 2007

Yeah, be sure and do that and when you find yourself behind bars for making a false report you'll have something else to b!tch about. An earlier post stated we are nothing but a nation of cry babbies anymore and they are right. Do any of you bother to read your whole contract with the airline when you buy your ticket? I bet not, but you should read the whole thing. Jet Blue had every right to do what they did and you signed permission for it. Bet you didn't know that!