By

Suzanne Lucas /

MoneyWatch/ May 16, 2012, 8:48 AM

Use social media? Memorize these vital 12 words

CBS/iStockphoto

(MoneyWatch) COMMENTARY Don't Lie, Don't Pry

Don't Cheat, Can't Delete

Don't Steal, Don't Reveal

This is the social media policy of Farris Timimi, M.D., medical director for the Mayo Clinic Center for Social Media. It appears the Mayo Clinic can cure more than just health problems. This is a brilliant policy that you should adopt, regardless of your company's own approach to handling social media. (And far too few companies have coherent policies, anyway.)

Even if you think you are blogging/tweeting anonymously, you're not. More than one blogger has lost his or her job after being exposed. Dr. Timimi's advice is specifically directed toward health care workers, who are governed by privacy laws, but we should all act as if we were subject to such rules. If it's at all possible to recognize who you're talking about, the things you write need to 1) be 100 percent truthful; and 2) Nice.

Now, I know that nice doesn't sell. (Okay, it sells on Pintrest, but only if you have cool pictures to go along with it.) People like snark. Heaven knows I've made a living on snark. But I don't say anything online that I wouldn't say in the "real" offline world. If you wouldn't say it off the Web, stick to the nice.

When using material you found on the Internet, you must give credit to every source. It's not free just because you read it online. If you want to quote a short segment, link back. If you want to include an entire post from someone else on your blog, you must get their permission. Those rules you learned about citing references in your high school English class still apply. Granted, you don't have to write out a full reference, but if someone else thought it up, you need to link it.

You also must assume that everything you put on the Internet will cross your boss's desk. If you don't think your boss would like what you have to say, you post it at your own risk. Yes, there is still free speech, but that only applies to the government, not to a private business. If you start bashing your company's products or saying how great a competitor is, you will probably find yourself unemployed.

Dr. Timimi says  that "anonymity is really gimmicky." I agree. Posting under your real name keeps you from going off the deep end. If you are willing to own up to what you say, then you won't run into problems when you are "found out."

Social media can certainly be helpful to your career. Don't let it be harmful. Memorize the 12 words up top and read Dr. Timimi's full post. Let it that be your guide as you live in the world of social media.

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    Suzanne Lucas spent 10 years in corporate Human Resources. She's hired, fired, and analyzed the numbers for several major companies. She founded the Carnival of HR, a bi-weekly gathering of HR blogs, and her writings have been used in HR certification and management training courses across the country.

4 Comments Add a Comment
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CurryCollegePRProf says:
This is sound and sensible advice that seems to be more often ignored or forgotten than heeded. As I tell my PR students...constantly..."What you put 'out there' is out there...forever. Is that how you want to be known or remembered??"

Some listen. Others will learn soon enough.

Thanks for validating my "preachings"!
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AKHenderson says:
This article brings a thought to mind: don't the credit card issuers use mother's maiden name as one of the stock security questions? How secure can that be if Mom is one of your Facebook friends?

How do credit card issuers and purveyors of online commerce adapt their security measures to the proliferation of social networking?
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ibsteve2u says:
When is somebody who is perceived to be "important" by the media going to have the guts to come out and say it?

From Dictionary.com (http://dictionary.reference.com/browse/social)

social: pertaining to, devoted to, or characterized by friendly companionship or relations: a social club.

"Social media" is no longer "social" in that it is no longer "friendly"; in fact, it has been transformed into a trap: While it can most definitely destroy you, it is increasingly unlikely to benefit you.

In something of a contradiction, I can state that I am not surprised that I never cease to be amazed at how the greed unleashed by the Republicans and their "flood-up/trickle-down" economics is capable of destroying all that it touches.

Such is the case with "social media": As soon as privacy went out the window in the quest for profit, "social media" stopped being "friendly" to the user and instead became both a tool for a corporation intent upon turning that user's innocence into profit and a weapon to be wielded against the user by larger entities and/or those inimical to that user.
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harvyk100 says:
A good rule that I go by is that I would be happy for anything I say online to be placed up onto a billboard in the middle of the city with my photo sitting next to it.

If you think about it, that's effectively what a face book post is doing. Advertising what you said to everyone who can read face book, with a your name and your photo next to it.
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