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January 25, 2012 8:30 AM

Are your personal financial problems ruining your career?

By
Suzanne Lucas

 (iStockphoto)

(MoneyWatch) 

COMMENTARY: You're on the verge of the bank foreclosing on your house, your spouse was laid off 6 months ago, and your 13-year-old twins need braces. What you really need is a big promotion.

So how come, just when you need it most, it goes to the guy who has no student loans, a wife who just got made partner at her law firm, and kids with perfectly straight teeth? It's not just because some people are lucky. There's actually a cause and effect relationship going on. When you have financial troubles, it can affect your performance at work. If you are performing poorly at work, you're less likely to be promoted and more likely to be terminated.

A new study by the Society of Human Resource Management found that 83 percent of HR managers felt that employees' personal financial troubles had at least some impact on an employee's performance. Another 16 percent said it had a slight impact, leaving very few who believed that financial troubles didn't lead to troubles at work.

-- 47 percent of HR professionals noticed employees' struggle with their "ability to focus on work"

-- 46 percent noticed issues with "overall employee stress"

-- 26 percent observed a negative impact on "overall employee productivity"

-- 24 percent said money woes are leading to "employee absenteeism and tardiness"

-- 20 percent are concerned about "overall employee morale"

-- 12 percent noticed a negative impact on "overall employee health"

-- 7 percent said "working relationships with other employees" are the least impacted.

So, what can you do to preserve your job, just when you need it the most?

First, contact your Employee Assistance Program (EAP). Seventy nine percent of employers surveyed offer an employee assistance program that includes financial help and education. These programs are almost always available at a low cost or even free to the employee (and making the initial phone call is always free). They are confidential as well. Most EAPs will report the number of people who called, but not who called. If you're concerned about confidentiality, ask what the policy is when you call.

Second, try to focus at work. It's extremely difficult when you have bills hanging over your head, but if at all possible, try to compartmentalize your life so that you aren't thinking about that while you're at work. If bill collectors call you at work, you can legally get them to stop bothering you by sending a cease and desist letter.

Third, if you start to notice an impact on your work, let your manager know. While explaining your financial problems is never pleasant, your manager will notice your diminished performance anyway and you might as well give an explanation. Along with your explanation, state what you are doing to fix the problem so that your manager knows that this is a temporary issue.

Financial problems don't have to destroy your career. Being aware of the potential impact can help you avoid problems at work in the first place.

© 2012 CBS Interactive Inc.. All Rights Reserved.
  • Suzanne Lucas

    >> View all articles

    Suzanne Lucas spent 10 years in corporate Human Resources. She's hired, fired, and analyzed the numbers for several major companies. She founded the Carnival of HR, a bi-weekly gathering of HR blogs, and her writings have been used in HR certification and management training courses across the country.

Add a Comment
by MelC678 January 26, 2012 5:30 PM EST
EAPs are run by third party vendors, when you call you won't be speaking to someone with your company. I work in HR and have used former employers' EAPs myself and can confirm that the companies were never notified that I called.
Reply to this comment
by SuzanneLucas January 28, 2012 1:58 PM EST
Yes, I've never heard of one that would report a name. Call if you have any problem.
by lelnet January 26, 2012 4:36 PM EST
Well, hang on, there. Aren't those EAP programs generally run by the same HR managers who, by a margin of 99-to-1 (according to the survey you quote, anyway), are convinced that having financial problems is going to be detrimental to our ability to work?

I've seen EAP confidentiality policies, and if I'm trying to keep a secret from my boss, I might rely on one. But my boss can see for himself how effective I am or am not at doing my job. HR can't do that. HR relies on info it gets from people that know (like my boss), and whatever impression they might form after I voluntarily disclose something like this.

I don't know about others, but it seems to me that using an EAP for something that such an overwhelming majority of the people running EAPs think is going to torpedo my ability to work is just asking to get shafted.
Reply to this comment
by SuzanneLucas January 28, 2012 1:59 PM EST
Highly unlikely. The EAP is an outside company. The people you talk to have never met your HR manager and likely don't even know her name. They will handle your problem and bill anything to your company but not by your name.

I've never encountered an EAP that wasn't anonymous. And often your spouse/children can get help through the EAP as well.
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