By

Erik Sherman /

MoneyWatch/ June 18, 2012, 10:08 AM

7 reasons Microsoft's new tablet could worry Apple

Microsoft Corp. CEO Steve Ballmer introduces the all-new Surface tablet June 18, 2012 during an event in Los Angeles, Calif.

/ Josh Lowensohn/CNET
(MoneyWatch) COMMENTARY Microsoft CEO Steve Ballmer uncovered the company's Surface tablet Monday during a long-awaited product unveiling in Los Angeles, Calif. Now, the question is whether Microsoft can take market share from Apple (AAPL) and the iPad.

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There are skeptics aplenty, including Stephen Chapman at ZDNet, MoneyWatch's sister site. Skepticism is necessary and healthy, as this would be far from a cakewalk for Microsoft. But if you're trying to understand where computing is headed, cynicism would be dangerous. Microsoft has many strengths that could help, and Apple knows it. Here are seven things that Tim Cook is likely weighing.

Corporate buy-in
Apple is the king of consumer electronics, no question. But even with its again growing use in corporations, Microsoft has an establishment in corporate computing that is remarkable. From the operating system on the vast majority of desktops to software that is pervasive, including databases, Office, major corporate applications, and middleware, the company is there, no matter where you turn.

Yes, iPads have become very popular, but they don't naturally integrate with existing systems the way corporations would like. Get the same type of functions in an enterprise-friendly form, and you've provided companies with a powerful reason to buy hardware. Furthermore, the greater number of form factors that will be available are more likely to hit corporate needs, including docking stations for people who have to create and edit documents and spreadsheets and find the experience on a pure tablet wanting, even with the availability of Bluetooth keyboards. (I've been using a Google (GOOG) Android-based system that I bought for traveling, and the ability to seat a tablet to a keyboard with touchpad and extra battery that adds little in weight has been great. Once a Windows-equivalent is available, I'll likely jump just for the desktop software compatibility.)

Massive existing developer base
As Chapman noted, Microsoft will need app developers to compete. I'm wary of the whole "apps are the reason people buy devices," because both Apple's iOS and Google Android managed to build large audiences even without their current levels of app mania. After all, most of the sales and free downloads are from a relatively small slice of the available offerings. But the perception of availability of software is important.

Where Chapman goes wrong, I think, is to say that cross-platform development tools are what could aid Microsoft in this. While they could, he's discounting just how large the Microsoft Windows development camp is. Virtually all corporations putting programmers to work for custom software or to adapt third-party applications have deep Microsoft experience. The most popular software packages, period, have versions for Windows. That's the app strength that Microsoft hopes to leverage, whether on an Intel-based desktop or a tablet or even phone with an ARM chip. Porting isn't an afterthought, but going from one versions of Windows to another? A much easier jump.

Home TV tie-in
Work tie-in is important, but so is home entertainment. That's one place where Microsoft is far better established than Apple because of the Xbox. It's a major streaming platform and has lots of content available. Microsoft is pushing a cheap-up-front Xbox ($99) with an ongoing Xbox Live paid account, plus it has a full motion detection and navigation system, which makes a multi-touch interface look pass?.

So the tablet becomes an extension of TV. For the millions of households that already have an online account with Microsoft, it could be a compelling choice.

Unusual determination
Microsoft has screwed up on consumer devices many times. (Can you say Zune or Kin?) But one thing the company has going for it is determination and patience that actually matches Apple's. Yes, there are companies that have eventually beaten Microsoft badly enough that it gave up. The personal finance software category comes to mind.

But it took Microsoft a decade to drop its desktop finance programs. You could call that a waste of time and resources, but it shows how long the company is willing to go to eventually come out on top. The Xbox platform was a major money loser for many years. But Microsoft, like Apple, is in it for the long haul.

Wide range of innovation
Microsoft is one of the largest patent holders in the world, second to IBM. Patents aren't the same as innovation, but the number it holds shows how much investment the companies does in that area. Even rule out many of the piddling patents, and Microsoft has done foundational work in a lot of areas. Much of what it does is invisible to people looking at the consumer electronics space. That doesn't mean it doesn't exist or has no usefulness.

This isn't about a potential legal battle; Apple and Microsoft wisely made peace with each other years ago. But Microsoft has tried often and succeeded a fair amount of time. So, what new things could it bring to a tablet? Hard to tell, but it opens the possibility of approaches that will attract users.

New Borg strategy
The new SmartGlass technology shows how Microsoft has begun to move past the "Windows only, Windows often" approach. Sure, it still wants to sell Windows to everyone multiple times, but as the computing world has changed, the company has been morphing a longtime basic strategy. When you're willing to surround and absorb anyone and everything else, you stand a much greater chance of success, particularly if you want to sell to corporations that aren't crazy about single-vendor solutions anymore and then extend corporate use to the home.

Made the early mistakes
Along with determination, innovation, and advantages is the recognition that Microsoft can do some very stupid and self-defeating things. But the company has been in the tablet space for decades. In fact, you could argue that one reason Apple knew what would work is because Microsoft did so much of the advance work to eliminate what wouldn't. It may finally have gotten many of the mistakes out of its collective system.

The company still faces big odds. Competing with its own hardware partners could prove sticky, at best. But all of them are either using or experimenting with other operating systems, so the days of unquestioned fealty are over, and it may be that the conditions are right for Microsoft to move ahead with a tablet of its own. Again, by no means would this be an easy win, but it's also far from a sure bet loser.

24 Photos

A closer look at Microsoft's Surface tablet

© 2012 CBS Interactive Inc.. All Rights Reserved.
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    Erik Sherman is a widely published writer and editor who also does select ghosting and corporate work. The views expressed in this column belong to Sherman and do not represent the views of CBS Interactive. Follow him on Twitter at @ErikSherman or on Facebook.

58 Comments Add a Comment
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morganlafey2 says:
I think the Apple vs Microsoft is always an interesting debate. My mom has a tablet, and she seems very happy with it. These are seven great reasons to persuade to buy the Tablet. Thanks for sharing. A site that I've found helpful as well is: <a href="http://www.tabletessentials.com">tablet essentials</a>
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wisefool777 says:
Personally I think this will be the tablet of choice. My own experience with tablets is not a very positive one. I feel too restricted to 'apps'. With this tablet maybe I won't have to wonder "is there an app for it"?
Until then I'll stick with my desktop and leave the portable gadgets for the birds.
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saber72 says:
That thing looks cool!

ha, I work with Macs all day long. While I really do enjoy working with the OS, I really don't see much that makes me prefer it over Windows. I'm perfectly happy with either. I have a Macbook pro and my own Windows desktop creation at home. And that's where I give the upper hand to Windows. More apps, cheaper yet equal hardware, and I can choose everything in the box, right down to each individual wire.
I love Windows, and all the choices.
I'm forced to upgrade too often with Apple... I just got done putting together a new image for all the workstations at my job because we were forced to upgrade to at least 10.6.8 in order to move to Adobe CS6. But with Windows, it will run on XP. In that case it wasn't really Apples fault but they are like a dictator with your system, where MS is the Democracy.
I'll stick to Ipods, and Iphones at home, but for my computers, Windows is where it's at.
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hlmelsaidtwitter says:
More facilities.
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jdsonice says:
Really! Really? Are you nuts?

You are talking about a vaporware product from Ballmer. It will MS at least three versions before it gets it right and then it will loaded with bloatware.

You certainly don't understand or know technology.
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eriksherman replies:
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Pretty much by definition, vaporware means that the product simply doesn't exist to show anyone. If that were true in this case, journalists wouldn't have been able to try it. Will there be problems with it? Maybe, and I tend to avoid dot oh versions of MSFT products. And loaded with bloatware? If you're referring to all the stuff put on a PC, look at the hardware vendors, because they're the ones who do that. (Sounds like you might not understand how tech markets work as much as you think you do.) And if you mean the MSFT software itself, well, I've found that Apple's products are pretty bloated. Just install something like iTunes on a Windows PC and look at the amount of resources it requires and the number of processes it uses.
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trevorhor says:
The hidden cost may be the cost of software. If MS software is priced at desktop prices it will be much more expensive than people are accustomed to paying for apps. This is particularly true for the ARM device which will need software compiled for the non intel processor. MS needs to ask developers to price software for lateral upgrades to the new platform. Will the Surface really look competitive if the cost of operation is much higher than the competition?

It should be priced cheaper than Apple - lower screen res, and perhaps lower battery life. I would love to see some competition but MS has not been very compelling for years. This feels like forcing square Windows into round holes.
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eriksherman replies:
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Agreed that software will have to be cheaper. But which software? Think about how people use tablets, and consider that the target market is likely business. It's already got a version of Office on it, which reduces the apparent cost. Yes, other software has to be cheaper, but I wonder how long the cheap software binge can go on. The vast majority of app developers aren't profiting significantly from it, no matter what platform they're on. (Average revenues aren't enough to support the price of developing software.)
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jeannettelj says:
This is a joke right? Anyone who has ever used a Microsoft product and then switched to MAC, will tell you why Mac does not have to worry about the competition from this tablet.
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yarnplay replies:
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Been there, done that, went back to Microsoft- Apple just doesn't give the productivity. Individually it works, but not across the board.
MegaProcrastination replies:
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AND many more have examined what Apple has to offer and realize that sticking with Windows was the best option. This, of course, is probably why Windows computers still have the lion's share of the market while Apple has had to turn to other devices to become extremely profitable. I'm not saying Apple doesn't make good products, I'm sure they do. However, there are too many limitations for many of us to even consider buying.
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lounsburyp says:
Tablets are fun and easy to ease, and seem to have a following of the usual iPad fanatcs and others that utilize android or other OSs. Apple might be numbe one right now, but if Microsoft can pull off smoth integrations with PCs and laptops as an extension of the computer, I think they could do well. If on the other hand Microsoft does what it does too often and hypes it up and then drops it (like Windows Phone support), this coul do more damage than good for Microsoft in the long run.

Apple didn't invent tablets, but they did make them very popular by tapping into the usual pool of gadget junkies who start sentences with "let me show you how easy this is on a whateverplleproduct". If you remove the obvious apple-o-philes comments, you'll get a better gage of what the average comsumer thinks AFTER they've had a chance to try it themselves.
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yarnplay says:
If the features discussed work, I'm in. I've been looking for a tablet with a keyboard I don't have carry as excess and a stylus for note taking that I don't have to install. Not everyone wants to fingerpaint notes. And if I can link/sync it to my laptop, it's a good day. As for whether Windows 8 flys or not, it'll be around long enough to get value out of the tablet. Keyword here "work".
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eveningside says:
open to the idea. I own an hp desktop that of course runs on windows... but I am currently reading and commenting w my $90 polaroid tablet. : )
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