By

Erik Sherman /

MoneyWatch/ March 23, 2012, 3:17 PM

Facebook: Don't give passwords to employers

AP Photo/Adrian Wyld

(MoneyWatch) COMMENTARY The Maryland Department of Public Safety and Correctional Services recently stirred controversy when it asked job applicants to hand over their social network logins. The agency wanted "social media account usernames and personal passwords for use in employee background checks," according to the ACLU. The situation is cause a lot of kick-back, including from U.S. Senator Richard Blumenthal, who is writing a bill that would prohibit the practice.

Now Facebook itself has gotten involved. In a post on a company website, the social networking giant said it has seen "a distressing increase in reports of employers or others" that wanted access to individuals' Facebook profiles in recent months. The company strongly condemns the trend and urges users of the service never to share account information:
The most alarming of these practices is the reported incidences of employers asking prospective or actual employees to reveal their passwords. If you are a Facebook user, you should never have to share your password, let anyone access your account, or do anything that might jeopardize the security of your account or violate the privacy of your friends. We have worked really hard at Facebook to give you the tools to control who sees your information.

As a user, you shouldn't be forced to share your private information and communications just to get a job. And as the friend of a user, you shouldn't have to worry that your private information or communications will be revealed to someone you don't know and didn't intend to share with just because that user is looking for a job. That's why we've made it a violation of Facebook's Statement of Rights and Responsibilities to share or solicit a Facebook password.

On one hand, it only matters if Facebook calls asking for a password a violation of its terms of service if the organization asking has a Facebook page. If it doesn't, what could Facebook do?

Should job seekers open up their Facebook page?
Job seekers asked to give Facebook passwords
Want a job? Give up Facebook

But Facebook might not have to do anything. As the company's post points out, there are other potential legal problems for employers. As any corporate HR person could tell you, there are protected classes under employment law. A company can't discriminate based on such things as age, race, and creed. In fact, hiring managers aren't even supposed to ask things like how old an applicant is.

Access someone's social networking accounts, however, and you're likely to come across such sensitive information. Now what happens if you don't hire that candidate? You're potentially the target of an employment discrimination suit.

There are other potential problems, as well. According to David Baffa, partner in the labor and employment department of law firm Seyfarth Shaw, "about half of the states have some manner of a statute of the books that would seek to protect against discrimination against lawful, off-duty conduct. The tobacco industry drove a lot of those laws. But it is something that can be applied."

Should it store the data, an employer could fall afoul of a variety of privacy regulations that govern retention of people's personal data. Or individuals might claim that they were forced to violate the terms of service of a social network by giving away a password and that the hiring company in question coerced them to do so, under threat of not hiring them.

"Asking for someone's password, while I do think that the area of the law is murky, is not something I would view as a best practice," Baffa says.

It's a messy situation, and one you can bet that will land in a court sometime in the near future.

© 2012 CBS Interactive Inc.. All Rights Reserved.
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    Erik Sherman is a widely published writer and editor who also does select ghosting and corporate work. The views expressed in this column belong to Sherman and do not represent the views of CBS Interactive. Follow him on Twitter at @ErikSherman or on Facebook.

12 Comments Add a Comment
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NoFlorenceRN says:
I anonymously administer a Facebook Secret/Private Group. This page is invisible to non-members. Our content is mostly SUBVERSIVE funny or controversial medical humor. Most of my members are using their actual identifications. Obviously, if employers were able to see the irreverent posts, as well as the identifications of our other members, there could be very negative consequences for more than just the person being investigated. I have warned members to please leave the group before divulging their Facebook passwords.

Alternatively, a person being coerced to give up their password can temporarily close their account and simply (and truthfully) tell their prospective employers that they are not on Facebook. Later on, the can re activate the account.

Naturally, the very idea that someone would be legally required to share their private information with prospective employers is utter nonsense. However, the threat continues to be real and potentially harmful.
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JayAdler1 says:
I am 61 years old and retired from local government and since 2005 have owned an Internet writing service.Because I really do not believe that I will be asked by a company to reveal my login information I still have a question. First, do you imagine there is an attending contract to sign with your submission? Why could you not give them the login and then switch it when you arrived home? That's why I asked about the contract.If you were able to change it, the employer would have problems confronting you because he would be admitting an intrusion and then how could he force you to change to the original login you gave him.Remember, there might be Liability and Privacy issues here.
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AlecWest says:
Here's one more thought on the problem, followed by a solution to it.

First, if you're not prepared to surrender your Facebook password (and know you won't be hired because of it), have some fun with them before you leave. It's a version of the childhood game of "Playing Doctor" (I'll show you mine if you show me yours, hehe).

Tell them you'll give them your Facebook password if the company will give you "its" Facebook password. Tell them that, just as much as they want to find out if you're the type of employee they want to hire - you want to find out if they're the type of employer you want to work for. And when they scoff at YOUR request for THEIR password, walk out - with a smile on your face and your dignity intact.

The "solution" to this problem was, in a way, first proposed by classic author Robert Louis Stevenson in his novel, "The Strange Case of Dr. Jekyll and Mr. Hyde." Put simply, set up TWO accounts with Facebook (using different browsers with separate cookies and two unique email addresses). On the "Jekyll" Facebook account, post photos of your trips to the zoo, a list of your favorite charities, and reviews of your favorite PG movies (grin). On the "Hyde" Facebook account, post all your gripes and spleen-venting. Then, when an employer asks you for your Facebook logon info, give them the info on your "Jekyll" account.

Of course, if you do this, be absolutely sure you don't "friend" your alter-ego account (grin).
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eriksherman replies:
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Oh, I like both of these.
AlecWest replies:
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eriksherman - One important note. Besides "Hyde" not friending "Jekyll" and vice versa, your Jekyll account should be set up with your real personal information. The Hyde account, on the other hand, should be complete subterfuge. Examples. If your Jekyll account lists your real name as George Jones, your Hyde account should list your real name as Phil Bowers. If your Jekyll account says your real birthday is February 10, 1980, your Hyde account should show your real birthday as August 22, 1974. If your Jekyll account shows your real email address, your Hyde account should show a web-based email address. And if your Jekyll account shows you live in Eugene, Oregon, your Hyde account should show you living in Salem, Oregon.

I think you get the idea. There should be no way an employer could "cross-reference" your two identities based on personal information requested by Facebook. And, besides not friending your shadow identity and vice versa, you should make sure neither identity friends the same person.

Beyond that, make sure your Jekyll account is updated every now and then to make it appear you're really using it.
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Meelox says:
why would companies want to even have personal access to ANY social media sites? to spy on their workers? that would break SOOOO many federal laws, just for spying on a citizen. Any employer who asks for a password of a worker or potential employee should come under HEAVY investigations for potential spying and invasion of personal and/or intellectual property.
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eriksherman replies:
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As the lawyer I spoke with said, it's already a murky legal area.
sjc_1 replies:
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So, you let them open your mail, tap your phones and put a camera in your home? There has to be a line drawn against Big Brother corporations.
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dmodell says:
Never. Don't do it. How is this different from a company asking you to let them come over to your house for an inspection of your bookshelves and financial information? Will they ask for access to your personal email too? This has to stop.
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OmegaWolf747 says:
I'm glad Facebook and some legislators are coming out against this practice. Every once in a while, legislators do do something that actually benefits their constituents.
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bobaloobob says:
Did you ever think for a minute that it wouldn't come to this? Did you ever really think Facebook would defend this? LOL If you want the job give up your password. If you want privacy give up Facebook.
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KenoChiMan replies:
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No sorry, you are in a relm that is not, repeat, NOT in any employer's business. Look, when you set up a company e-mail, you have a unique password that is yours, you are advised NOT to share with anyone, not even your boss. That's your personal password. Plus, that's what going to public records are for, you want to do a background check, there's plenty of info to retrieve without accessing your Facebook, Twitter, LinkedIN... take your pick, they do not need. Even if it is a social network, it is your private account. The problem is there are more available potental employees than jobs, so businesses are looking for quick surefire ways to hire talent. What happens is to speed up the process, companies use things like your credit report to screen prospects. They want to think it makes a big difference, but that maybe all smoke and mirrors. If you can't see much in someone's Facebook publicly, that means the life shared is set with just a select few, not you. No one has the right to get into your account or do they NEED to have your password for anything. This will not fly and it shouldn't, period.
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