March 1, 2010 5:49 PM
- Text
Sony PS3 vs. Xbox 360: Which Glitch is Worse?
(MoneyWatch)
Sony (SNE) announced today that a Y2K-type error was causing most PlayStation 3 units to reset to January 1, 2000, kick users off, and lose data. People even found that they couldn't run games they had downloaded, even if they were offline when they tried.
The only exceptions are the slim new PS3s that came out in September. Sony has been warning users not to turn on PS3s until it can issue a software fix, which it claims will come within 24 hours.
This is anything but good news for Sony, which was just starting to recover its standing in the gaming console market. Even having sold tens of millions of units, until the fall it remained behind Nintendo and Microsoft (MSFT). The new form factor of the PS3, along with a new lower price, helped fuel the resurgence. But news like this will likely hurt sales, though by how much it's impossible to say.
That said, it could be much worse. Microsoft's (MSFT) Xbox 360 has had noted hardware problems that cost $1 billion and that required Microsoft to extend the warranty on units. If Sony's problem is in the PS3 firmware and a software fix works, chances are it can avoid massive recalls that would put even more pressure on a product line that has lost the company tremendous amounts of money. And, anyway, at least they won't have a problem knowing which systems need a fix.
Image: Courtesy Sony
Sony (SNE) announced today that a Y2K-type error was causing most PlayStation 3 units to reset to January 1, 2000, kick users off, and lose data. People even found that they couldn't run games they had downloaded, even if they were offline when they tried.The only exceptions are the slim new PS3s that came out in September. Sony has been warning users not to turn on PS3s until it can issue a software fix, which it claims will come within 24 hours.
This is anything but good news for Sony, which was just starting to recover its standing in the gaming console market. Even having sold tens of millions of units, until the fall it remained behind Nintendo and Microsoft (MSFT). The new form factor of the PS3, along with a new lower price, helped fuel the resurgence. But news like this will likely hurt sales, though by how much it's impossible to say.
That said, it could be much worse. Microsoft's (MSFT) Xbox 360 has had noted hardware problems that cost $1 billion and that required Microsoft to extend the warranty on units. If Sony's problem is in the PS3 firmware and a software fix works, chances are it can avoid massive recalls that would put even more pressure on a product line that has lost the company tremendous amounts of money. And, anyway, at least they won't have a problem knowing which systems need a fix.
Image: Courtesy Sony
-
Erik Sherman Erik Sherman is a widely published writer and editor who also does select ghosting and corporate work. Follow him on Twitter at @ErikSherman or on Facebook.
Follow on Twitter »
Latest Now in MoneyWatch
- Home heating costs on the rise
- Which Super Bowl car ads really worked?
- Romania's government collapses after protests
- Greece debt talks drag on
- States, banks near $25B foreclosure pact
- Citigroup hopes to flood China with credit cards
- Are small business credit cards worth it?
- Jason Wu collection makes a splash at Target
- Is the "jobless recovery" over?
- Super Bowl ads: Best, worst, and weirdest
- "Hidden" mortgage fee paying for payroll tax cut
- The secret to becoming an idea machine
- Should HR dictate bathroom behavior?
- How Angelo Dundee got boxers to be their best
- 6 embarrassing office stories that will make you cringe
- Facebook: Strong growth, but not compelling
- Help coming for the 401(k)-challenged
Latest CBS News Headlines
on Facebook Most Discussed Stories
on CBS News
- Gov. Perry ventures back into Texas public eye
- Lawmakers' properties can benefit from earmarks
- Tim Tebow won't rule out a future in politics
- Earnings Preview: Use of cash in focus for News 2Q
on Facebook Most Discussed Stories
on CBS News






