CBS/AP/ January 25, 2013, 3:31 PM

Subway sorry its "Footlong" sandwich didn't cut mustard

sampitech/Flickr

NEW YORK Subway is sorry that its trademark "Footlong" sandwiches fell short of expectations.

The world's largest fast-food chain faced widespread criticism last week after a man posted a photo online showing a "Footlong" next to a tape measure that showed it to be just 11 inches. Subway said Friday that it's redoubling efforts to "ensure consistency and correct length" in all its sandwiches.

The company had already noted last week that bread length could vary when franchisees don't bake to its exact specifications and that it would reinforce policies to ensure consistency.

In a statement Friday, Subway expressed "regret" for "any instance where we did not fully deliver on our promise to our customers."

It declined to comment on lawsuit filed this week by two New Jersey men over the subs.

© 2013 CBS Interactive Inc. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed. The Associated Press contributed to this report.
2 Comments Add a Comment
linkicon reporticon emailicon
sabniz says:
who cares, if it is not the fact that eating more bread make people fatter!

i agree, throwing away the bread entirely would really do you good!
reply
linkicon reporticon emailicon
foo8259 says:
Six inches or a foot? It's still way too much bread to be eating in a day. Toss the bun and eat the filling. Spare yourself obesity and diabetes.
reply