February 17, 2009 5:27 PM
- Text
More Instant News from Starbucks
(MoneyWatch) Chicago and Seattle will be the first test markets for Starbucks' new Via instant coffee.
The company said today that it plans to start test-marketing its instant coffee in those cities on March 3, with the goal of rolling them out nationwide in the fall.
CEO Howard Schultz went on CNBC this afternoon to pump the instant coffee strategy. "It's within our core business, which is coffee," he argued. "We're not going off half-cocked and creating new businesses. We're attacking the coffee industry and there's low-hanging fruit here in the instant category. It's the largest prize in the entire category, $17 billion and we're going to get our share of it for the first time."
CNBC anchor Maria Bartiromo questioned Schultz sharply on whether sales of the cheaper instant coffee will cannibalize sales of Starbuck's high-margin $4 coffee drinks, but Schultz said American consumers are entering a new period of frugality, and companies like his need to respond to that with more-affordable versions of their products.
And, he argued that Via is a viable alternative to Starbucks brewed coffees. In blind taste tests, most Starbucks customers couldn't tell Via was an instant version, he said. Bartiromo conceded that point, saying that she'd tried Via and found it to be "delicious."
Something that Starbucks is finding less tasty, however, is an on-going dispute with groups trying to unionize baristas. There's a new report out today on findings from last year's trial over unfair labor practices charges filed against the company, which "reads at times like a reality-TV script, revealing Starbucks baristas and managers yelling at each other, mishandling blenders and cursing," according to the Seattle Post-Intelligencer.
The company said today that it plans to start test-marketing its instant coffee in those cities on March 3, with the goal of rolling them out nationwide in the fall.
CEO Howard Schultz went on CNBC this afternoon to pump the instant coffee strategy. "It's within our core business, which is coffee," he argued. "We're not going off half-cocked and creating new businesses. We're attacking the coffee industry and there's low-hanging fruit here in the instant category. It's the largest prize in the entire category, $17 billion and we're going to get our share of it for the first time."
CNBC anchor Maria Bartiromo questioned Schultz sharply on whether sales of the cheaper instant coffee will cannibalize sales of Starbuck's high-margin $4 coffee drinks, but Schultz said American consumers are entering a new period of frugality, and companies like his need to respond to that with more-affordable versions of their products.
And, he argued that Via is a viable alternative to Starbucks brewed coffees. In blind taste tests, most Starbucks customers couldn't tell Via was an instant version, he said. Bartiromo conceded that point, saying that she'd tried Via and found it to be "delicious."
Something that Starbucks is finding less tasty, however, is an on-going dispute with groups trying to unionize baristas. There's a new report out today on findings from last year's trial over unfair labor practices charges filed against the company, which "reads at times like a reality-TV script, revealing Starbucks baristas and managers yelling at each other, mishandling blenders and cursing," according to the Seattle Post-Intelligencer.
Latest Now in MoneyWatch
- Big banks, gov't officials strike $25B deal
- LinkedIn swings back to profit
- LinkedIn doubles revenue, beats growth estimates
- Kodak to stop making digital cameras, frames
- Market cap, schmarket cap, Apple still gets no respect
- Philip Morris Int'l income up nearly 8 percent
- Survey: Small biz plans big hires in 2012
- Freddie Mac: Mortgages inch higher but stay low
- Will the European debt crisis sink Obama's re-election?
- Banks in $25B deal to settle foreclosure abuses
- Joe Coffee: Scaling up without selling your soul
- Greek agreement accomplishes nothing
- 401K plans: New rules make costs clearer
- Are women leaders selling themselves short?
- Ask the Experts: New 401(k) rules
- Mortgage lenders strike a deal
- $25B foreclosure-abuse settlement reached
Latest CBS News Headlines
on Facebook
on CBS News
- Pebble Beach: Johnson in 3-way tie; Tiger strong
- New Mom Fear
- Alcatel-Lucent returns to profit in 2011
- Afghan private security handover looking messy
on Facebook
- Adele opens up about vocal cord surgery
- Tenn. father charged with murdering couple who"unfriended" daughter on Facebook
- Mo. teen gets life in prison for murder of 9-year-old girl
on CBS News






